Working at Atlassian Atlassians have flexibility in where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, as part of being a distributed-first company. Atlassian is seeking an exceptional Principal Solution Engineer who is passionate about addressing complex customer challenges, shaping executive-level technical strategy, and securing significant enterprise deals. In this role, you will collaborate closely with the enterprise sales team, regional channel partners, and senior customer stakeholders to gain a deep understanding of our customers' needs. You will lead strategic technical engagements, navigate complex enterprise scenarios, deliver compelling demonstrations, and ultimately drive business closure. Your expertise will be crucial in ensuring that our solutions effectively meet the demands of our clients, contributing to their success and the growth of Atlassian. Your future team With over 300,000 customers worldwide, Atlassian is helping organisations like NASA, IBM, Hubspot, Samsung and Coca-Cola advance humanity through the power of incredible software that unleashes the potential of every team. With a focus on value selling, we help our customers understand how our products combine to create enterprise solutions that transform their business's outcomes. We're different from other organisations because we approach everything we do using our value of 'play as a team'. We support each other, celebrate our wins together and share knowledge. Our employees work with Atlassian, not for Atlassian. Our team enjoys high earnings potential with the enterprise white space opportunity ahead of us, selling impactful products that are at the forefront of cloud and artificial intelligence utilization. Responsibilities: - Strategic Technical Leadership: Lead complex customer discovery and executive-level technical engagements, identifying business challenges and desired outcomes while mapping them to Atlassian's value propositions and solutions. - Enterprise Solution Strategy: Define technical account strategies for priority opportunities, aligning Atlassian's product suite to transformation initiatives across teams, departments, and enterprise programs. - Opportunity Expansion: Identify and influence cross-product, solution, and platform expansion opportunities to maximize customer value and long-term growth. - Technical Problem Solving: Investigate and understand sophisticated client pain points to craft meaningful, scalable solutions that address business and technical requirements. - Product and Platform Expertise: Act as a senior product and platform expert, clearly articulating and demonstrating how Atlassian's software drives collaboration, productivity, governance, and business transformation. - Value-Driven Demonstrations: Deliver executive-ready demonstrations and workshops showcasing how Atlassian's solutions empower teams, connect work across the enterprise, and drive measurable outcomes. - Technical Sales Leadership: Guide customers on best practices, architecture considerations, implementation strategies, and change management approaches to achieve success with Atlassian software. - Sales Collaboration: Build strong partnerships with sales counterparts and cross-functional teams to improve engagement, shape deal strategy, and optimize the sales cycle. - Customer Advocacy and Market Insight: Gather customer feedback, competitive insights, and field learnings, sharing them with product teams and leadership to influence improvements and roadmap direction. - Mentorship and Enablement: Mentor solution engineering peers, contribute to reusable assets, and raise the technical bar across the team through coaching, knowledge sharing, and best-practice development. Qualifications: - Bachelor's degree or equivalent. - 8-10+ years of experience in Presales, Solution Engineering, Enterprise Architecture, or customer-facing roles for technology vendors or technology-driven organizations. - Deep knowledge of Atlassian's product suite and the ability to articulate its strategic value in solving complex business challenges at enterprise scale. - Proven experience leading impactful product and solution demonstrations, technical evaluations, and executive-level workshops for large enterprise customers. - Ability to identify solution expansion opportunities, shape technical strategy, and align Atlassian capabilities with customer goals and measurable business outcomes. - Experience influencing senior technical and business stakeholders, including executives, architects, and transformation leaders. - Highly organized, able to work in a fast-paced, ambiguous environment, balancing competing priorities and deadlines across complex opportunities. - Strong interpersonal and communication skills to influence technical and business stakeholders, with the ability to present to and persuade varied audiences. - Collaborative mindset with a passion for solving problems and empowering customers, along with a "roll-up-your-sleeves" approach focused on execution and continuous improvement. - Demonstrated ability to mentor peers, scale knowledge, and contribute to team enablement or field best practices. Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits . About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh .

Role Description We are seeking an experienced Engineering Lead Manager with a strong background to lead and develop a high-performance team of engineers. The ideal candidate is an experienced developer who is eager to demonstrate leadership and technical acumen by offering guidance, mentorship, and direction to our teams. Here’s what you’ll be doing: - Team Leadership: - Build and lead a world-class team, fostering a culture of innovation, collaboration, and accountability. - Provide mentorship, guidance, and professional development opportunities to team members. - Technical Expertise: - Possess a deep understanding within agile environments, with a focus on working collaboratively with product, marketing, and sales. - Software Engineering Skills: - Collaborate with software engineering teams to implement best practices in the software development life cycle, including designing scalable and resilient systems. - Reporting and Metrics: - Develop and maintain meaningful performance metrics and reporting mechanisms to track the health and reliability of our systems. - Use data-driven insights to guide decision-making and triaging. - Project Management: - Act as a technical leader on projects, architecting the design of projects to meet the needs of the business outcome, and to align with existing architectural vision. - Collaborate with subject matter experts and with a network of peers to ensure on-time quality delivery. Qualifications - Strong software engineering skills, including proficiency in programming languages such as Golang, Java, C#. - Demonstrable expertise in complex back-end systems. - Experience in designing, developing, and testing high-quality services. - Exceptional leadership and team-building skills with a track record of developing high-performing teams with at least 2 years of experience in that role. - Excellent problem-solving skills, the ability to think differently, and an understanding that compromise, negotiation, and practicality are important qualities. - Excellent communication skills, with the ability to collaborate effectively with cross-functional teams. Benefits - Comprehensive health, dental, and vision plans for you and your dependents. - Paid time off, health days, and personal obligation days plus flexible work schedules. - Competitive retirement matching plans. - Equity packages. - Generous parental leave available to birthing, non-birthing, and adoptive parents. - Annual well-being allowance plus fitness discounts and group wellness activities. - Commuter benefits and discounts, where available. - Employee assistance program. - Mental health first aid program that provides an in-the-moment point of contact and reassurance. - One day of volunteer time off per year and a donation-matching program. - Monthly town halls and regular community-led team events. - Multiple resources and programming to support continuous learning. - A workplace that supports a diverse, equitable, and inclusive environment.

About GraphcoreAt Graphcore, we’re building the future of AI compute.We’re a team of semiconductor, software and AI experts, with deep experience in creating the complete AI compute stack - from silicon and software to infrastructure at datacenter scale.As part of the SoftBank Group, backed by significant long-term investment, we are delivering key technology into the fast-growing SoftBank AI ecosystem.To meet the vast and exciting AI opportunity, Graphcore is expanding its teams around the world.We are bringing together the brightest minds to solve the toughest problems, in a place where everyone has the opportunity to make an impact on the company, our products and the future of artificial intelligence. Job Summary We are looking for a Shock, Vibration, & Transportation Engineer to ensure the reliability of AI hardware systems, including components, servers, and rack-level products. This role focuses on transportation validation, mechanical reliability, and packaging performance under real-world conditions. The engineer will be responsible for executing ISTA-based testing, analyzing failures, and providing practical debug solutions to improve product robustness and shipment readiness. You will work closely with cross-functional teams to ensure products can safely withstand global logistics environments while meeting performance and cost targets. Key Responsibilities and Skills - Plan and execute shock, vibration, and transportation tests for AI components, servers, and rack systems - Develop test plans based on ISTA and ASTM standards and real-world logistics conditions - Perform testing including: - Random vibration, sine sweep, and mechanical shock - Packaged vibration, drop, and incline impact - Lead packaging validation and shipment strategy: - Evaluate protection performance vs cost - Define assembly vs disassembly approach for shipment - Conduct mechanical inspection and liquid cooling validation: - Identify structural damage and leakage risks - Execute functional validation during/after testing (system stress program) - Perform failure analysis and root cause investigation - Provide debug solutions and design/packaging improvements - Analyze test data (PSD, resonance) and generate reports - Collaborate with cross-functional teams and ODM partners Qualifications Required - Bachelor’s degree in mechanical, Electrical, or related field - Experience in shock, vibration, or transportation testing - Familiar with ISTA standards and vibration/shock fundamentals (PSD, Grms) - Knowledge of mechanical failure mechanisms (PCB, solder, connectors) - Strong debug and root cause analysis skills Preferred - Experience with AI servers or data center hardware - Knowledge of liquid cooling systems - Familiar with ASTM / JEDEC / IEC standards - Experience in packaging design and rack-level shipment - Familiar with failure analysis tools (X-ray, cross-section, etc.) Benefits In addition to a competitive salary, Graphcore offers a competitive benefits package. We welcome people of different backgrounds and experiences; we’re committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments.

About GraphcoreAt Graphcore, we’re building the future of AI compute.We’re a team of semiconductor, software and AI experts, with deep experience in creating the complete AI compute stack - from silicon and software to infrastructure at datacenter scale.As part of the SoftBank Group, backed by significant long-term investment, we are delivering key technology into the fast-growing SoftBank AI ecosystem.To meet the vast and exciting AI opportunity, Graphcore is expanding its teams around the world.We are bringing together the brightest minds to solve the toughest problems, in a place where everyone has the opportunity to make an impact on the company, our products and the future of artificial intelligence. Job Summary Responsible for system-level reliability of AI servers with liquid cooling and HVDC architectures, owning reliability validation, shock & vibration robustness, and failure analysis from board to rack level to ensure safe transport, deployment, and long-term datacenter operation. Key Responsibilities and skills - Plan and execute reliability validation across board, server, and rack levels. - Define and run environmental, accelerated, and mechanical tests, including thermal/power cycling, humidity, corrosion, shock & vibration, and HALT/HASS. - Lead shock & vibration validation for transportation, handling, seismic, and operational conditions. - Assess reliability risks for liquid cooling systems (leakage, fatigue, pump life, corrosion, coolant stability). - Evaluate HVDC mechanical and electrical robustness (busbars, connectors, power interfaces). - Perform reliability prediction and life data analysis (Weibull, MTBF). - Lead cross-functional design reviews and drive risk mitigation. - Conduct failure analysis and RCA using standard FA methodologies. - Define and maintain reliability and S&V test specifications (JEDEC, Telcordia GR-63, JESD22, MIL-STD-810, ISTA, ASHRAE, UL, IEC). - Implement On-going Reliability Test (ORT) for production quality. - Document results and support customer audits and certifications. Qualifications - Bachelor’s or Master’s degree in Mechanical, Electrical, Reliability, Materials, or related Engineering. - 10+ years of reliability engineering experience in AI servers, datacenter systems, HPC, or complex electronics. - Hands-on experience with environmental, shock, and vibration testing. - Strong knowledge of reliability methodologies and statistical analysis. - Practical experience with liquid cooling and HVDC systems. - Proven failure analysis and RCA capability. - Strong communication skills in English; Mandarin a plus. Preferred Experience - AI server architecture and large-scale liquid cooling systems. - FEA/modal analysis and test correlation. - Datacenter, telecom, and transportation standards knowledge. - Reliability certification (e.g., ASQ CRE). Benefits In addition to a competitive salary, Graphcore offers a competitive benefits package. We welcome people of different backgrounds and experiences; we’re committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments.