Role Description We are seeking a highly experienced Systems Analyst 3 (CAPPS Technical Oversight Analyst) to support a statewide enterprise financial system program. This role involves providing advanced technical oversight, consultative services, and system support for a large-scale ERP environment that includes HR/Payroll, Financials, and ancillary systems. The ideal candidate will possess deep expertise in enterprise systems, strong technical and functional analysis capabilities, and experience supporting complex, multi-agency environments. Key Responsibilities - Provide advanced technical consulting and oversight for enterprise financial systems and related applications. - Ensure requirements, development, and testing activities align with established system development lifecycle (SDLC) standards, procedures, and coding guidelines. - Review and validate functional and technical designs, identifying risks, gaps, and dependencies. - Analyze business processes and system workflows to ensure alignment with ERP solutions. - Develop and execute test scenarios and validation strategies. - Review and validate code compliance and support migration readiness activities. - Support and maintain an ITIL-compliant service desk application, including configuration, troubleshooting, and system monitoring. - Provide Level 2 service desk support, including advanced troubleshooting and issue resolution. - Perform root cause analysis and support incident management, including participation in major incident response processes. - Ensure all digital systems and content meet accessibility standards (WCAG 2.1). - Support data integration, reporting, and API connectivity across systems. - Participate in disaster recovery, system upgrades, and testing activities. - Develop and maintain technical documentation and knowledge repositories. - Collaborate with vendors and internal teams to ensure alignment with contractual and technical requirements. - Conduct presentations and provide updates to stakeholder groups and user communities. - Participate in audits and ensure compliance with security, availability, and data integrity standards. - Support governance processes, including compliance reviews and baseline validations. Qualifications - 10+ years of experience supporting Texas state government or public sector environments. - 10+ years of experience in technical support of enterprise application systems. - Extensive experience in: - Strategic planning and roadmap development - Technical project management - Executive-level presentations and stakeholder communication - Interpreting contracts and enforcing vendor accountability - Strong knowledge of: - Data integration, data quality, and SDLC methodologies - Hands-on technical expertise with: - PeopleSoft FSCM or HCM 9.2 - PeopleTools, PeopleCode, Application Designer - SQL, PS Query, SQR, Application Engine - Oracle 11 or higher - Experience supporting large-scale production environments across multiple agencies. - 8+ years of experience with IT service desk operations and ITIL framework. - 3+ years of experience supporting ITIL-compliant service desk tools (e.g., BOSSDesk or similar). Preferred Qualifications - Experience with enterprise software and hardware management best practices. - Prior experience supporting statewide financial systems. - Experience developing technical specifications for IT procurements. Key Skills - Enterprise Systems Analysis (ERP / PeopleSoft) - Technical Oversight & Governance - ITIL Service Management (ITSM / ITAM) - Data Integration & System Architecture - Incident & Problem Management - Stakeholder Communication & Leadership - Security, Compliance & Accessibility Standards Contact Information For more details reach at resumes@navitassols.com .

• Participer à la collecte et à la documentation des besoins fonctionnels; • Rédiger ou mettre à jour des récits utilisateurs et critères d'acceptation; • Documenter des règles d'affaires, anomalies et demandes d'évolution; • Participer aux validations fonctionnelles et aux tests; • Soutenir les analystes seniors et le Product Owner; • Participer aux rencontres Agile; • Contribuer à la mise à jour de la documentation; • Assurer un suivi rigoureux des éléments confiés.

• Participer à la collecte et à la documentation des besoins d'affaires; • Soutenir l'analyse de processus, irritants et objectifs opérationnels; • Rédiger ou mettre à jour des récits utilisateurs, critères d'acceptation et règles d'affaires; • Documenter les décisions, enjeux et suivis; • Participer aux ateliers et rencontres avec les parties prenantes; • Soutenir la priorisation et la clarification des demandes; • Contribuer à la validation des solutions livrées; • Assurer un suivi rigoureux des éléments confiés.

• Analyze and document functional requirements. • Write functional analyses, business rules, and acceptance criteria. • Support the Product Owner in backlog management and prioritization. • Break down requirements into user stories and testable requirements. • Participate in functional validations, testing, and deliverable reviews. • Analyze the impact of changes on processes and systems. • Facilitate communication between users, analysts, and developers. • Update functional documentation.