• Drive corporate trust in Thailand by managing flagship educational, AI, and safety programs. • Oversee agency vendors, lead local event execution, and adapt global campaigns using Thai consumer insights. • Support operational support and program management for flagship initiatives, including regional career certification tracks, student ambassador networks, AI academies, and country-level velocity program planning. • Systematise complex operational processes across multiple workstreams to ensure program goals and OKRs are met efficiently. • Manage high-visibility project timelines, track regional progress, and create compelling performance reports with limited guidance. • Support high-impact economic growth initiatives that help students, entrepreneurs, and individuals gain critical skills to advance their careers and businesses. • Drive digital responsibility education across the market, teaching users how to take control of their data and remain safe online regarding privacy and security. • Maintain meticulous documentation, including localised program trackers, training materials, and master vendor records. • Identify process gaps and implement scalable improvements across various external vendor operations. • Manage creative agencies, media partners, and event organisers to ensure high-quality project delivery that meets global standards. • Oversee the end-to-end Thai language translation and validation process for all marketing and campaign assets. • Translate global brand initiatives and adapt campaigns based on local consumer insights and regional cultural nuances. • Partner closely with agency partners, course providers, and distribution networks to maximise program footprint and community impact. • Build strong relationships with internal and external stakeholders, serving as the central point of contact to ensure absolute cross-functional alignment. • Independently manage large-scale digital and in-person corporate events from initial planning through to execution and post-event performance analysis.

Role Description We are seeking a highly capable Virtual Assistant who can support digital marketing, customer service, social media management, bookkeeping, administration, and business growth initiatives. This role will work directly with the business owner and will be involved in a wide variety of activities across both businesses. The ideal candidate will be proactive, highly organised, tech-savvy, detail-oriented, and capable of working independently while taking ownership of tasks and outcomes. Key Responsibilities: - Will support 2 Businesses in: - Digital Marketing & Advertising - Create, manage, and optimise Meta Ads (Facebook and Instagram) - Create, manage, and optimise Google Ads campaigns - Monitor campaign performance and provide reporting - Email Marketing & Klaviyo - Maintain existing automated Klaviyo email campaigns - Social Media Management - Manage Facebook, LinkedIn, YouTube and Instagram accounts - To be automated through each - Create and schedule content - Monitor engagement and respond to messages and comments - Customer Service - Respond to customer enquiries via email and social media - Utilise our existing ChatGPT-powered knowledge base - Administration & Business Support - Email and calendar management - Data entry and reporting - Manage puppy waitlists, customer records, and general administration - Xero & Bookkeeping Support - Basic Reconcile bank transactions in Xero by Match receipts and invoices to transactions. - Website & E-Commerce Support - Update Shopify and Wix websites when required - Content Creation & Design - Create content using Canva and ChatGPT - Assist with graphics, promotions, and product updates - Support content creation across both businesses Qualifications - Proven experience as a Virtual Assistant, Marketing Assistant, or similar role - Experience managing Meta Ads campaigns - Experience managing Google Ads campaigns - Experience using Klaviyo - Experience using Shopify - Strong Canva design skills - Experience managing Facebook and Instagram business accounts - Excellent written and spoken English - Strong organisational and time-management skills - High attention to detail - Comfortable learning and implementing new software and AI tools Requirements - Experience supporting e-commerce businesses - Experience in customer service - Experience using ChatGPT and AI-powered tools Work Arrangement & Expectations This is a remote role that will be set up as an independent contractor engagement. To ensure alignment and transparency, successful candidates will be expected to: - Disclose any existing ongoing roles or client work - Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”)

Role Description Drive corporate trust in Thailand by managing flagship educational, AI, and safety programs. You’ll oversee agency vendors, lead local event execution, and adapt global campaigns using Thai consumer insights. Requires 1–2 years’ experience and native Thai fluency with strong English. - Support operational support and program management for flagship initiatives, including regional career certification tracks, student ambassador networks, AI academies, and country-level velocity program planning. - Systematise complex operational processes across multiple workstreams to ensure program goals and OKRs are met efficiently. - Manage high-visibility project timelines, track regional progress, and create compelling performance reports with limited guidance. - Support high-impact economic growth initiatives that help students, entrepreneurs, and individuals gain critical skills to advance their careers and businesses. - Drive digital responsibility education across the market, teaching users how to take control of their data and remain safe online regarding privacy and security. - Maintain meticulous documentation, including localised program trackers, training materials, and master vendor records. - Identify process gaps and implement scalable improvements across various external vendor operations. - Manage creative agencies, media partners, and event organisers to ensure high-quality project delivery that meets global standards. - Oversee the end-to-end Thai language translation and validation process for all marketing and campaign assets. - Translate global brand initiatives and adapt campaigns based on local consumer insights and regional cultural nuances. - Partner closely with agency partners, course providers, and distribution networks to maximise program footprint and community impact. - Build strong relationships with internal and external stakeholders, serving as the central point of contact to ensure absolute cross-functional alignment. - Independently manage large-scale digital and in-person corporate events from initial planning through to execution and post-event performance analysis. Qualifications - BA/BS degree or equivalent experience. - 2+ years of experience in marketing, agency production, or program management, with a proven ability to execute projects independently. - Native fluency in Thai with strong written and verbal communication skills in English to coordinate seamlessly across local and international teams. - Exceptional organisational skills with a meticulous eye for detail and a proactive, "can-do" attitude toward evolving job scopes. - High proficiency in modern project management tools, spreadsheets, and executive-ready slide formatting. - Strong baseline knowledge of the local digital ecosystem, market trends, and online safety landscapes in Thailand. - Prior experience in stakeholder management or directly collaborating with government, non-profit, or educational institutions is a significant advantage. - A natural problem-solver who can navigate cross-functional matrix environments and manage multiple priorities simultaneously. Company Description Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

About DX DX is one of the fastest-growing SaaS companies in the country, helping engineering leaders build high-performing, productive teams. Our platform delivers actionable insights into developer experience and productivity - empowering companies like Netflix, Uber, Dell, Pfizer, and Vanguard to operate at their best. DX has grown from a bootstrapped startup into a category-defining company with a customer base that spans some of the most sophisticated engineering organizations in the world. We recently closed on our acquisition by Atlassian , which means more resources behind our mission, faster product innovation, and an even bigger impact for the teams who rely on us. How we work at DX: Companies have all kinds of culture slides. At DX, we want to be very clear about what we care about and how we judge performance. For us, it all boils down to individual mastery, becoming the best at your craft. Those who exhibit this quality will thrive here and be unduly rewarded. We can't control outcomes due to competitors, the economy, decision-makers, etc., but what we can control is doing our jobs at the highest level possible. About the role In this Field Marketing Manager role, you'll work on a small, close-knit marketing team responsible for executing DX's most visible and impactful events, from executive roundtables and workshops to our annual conference, DX Annual. You'll partner closely with sales, customer, product, and marketing teams to drive attendance, deliver strong attendee experiences, and support clear business outcomes. In addition to owned DX programs, you'll help support DX's presence at external industry conferences and sponsored events, ensuring we show up thoughtfully and in a way that aligns with active pipeline and customer priorities. Success requires a high bar for quality, strong ownership, and comfort working with limited process, quick turnaround times, and moving forward with ambiguity. You'll be expected to stay highly accessible, build trust across teams, and take full responsibility for how DX events show up in the market. This role is expected to be in the office four days a week, with an optional work-from-home day on Thursdays, and may require travel as often as once per month. DX's office is located in downtown Salt Lake City, and we provide parking passes for all in-office employees. Responsibilities Events at DX directly support pipeline. Success is measured by attendee quality, seniority, and how effectively events align with active sales efforts. These are high-intent, curated experiences with a strong emphasis on delivering real value to attendees while staying true to the DX brand. A world-class experience is the standard, not the exception. Example tasks & responsibilities - Ability and willingness to travel - primarily in the US with occasional international travel. - Execute against an established event playbook with a high bar for quality and consistency. - Source and manage venues and vendors. Contracts, timelines, and onsite logistics. - Build and maintain internal event success reporting. - Support sales and customer teams in planning events that drive qualified pipeline. Your background: - Bachelor's degree in marketing, communications, or related field. - 1-3 years of hands-on event planning or field marketing experience. - Self-starter who works well independently and as part of a team. - Strong attention to detail and organizational skills. - Clear, concise verbal and written communications skills. - Ownership mindset and thrives in a fast-paced, high-expectation environment. - Curious and proactive about improving processes and event execution. It's nice if you have: - Experience with Jira, Confluence, or similar tools - Past startup experience Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits . About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh .