Role Description Chronic Care Staffing is seeking a compassionate and detail-oriented Remote Care Coordinator - CMA/RMA to support patients managing chronic conditions through proactive outreach, education, and care coordination. In this fully remote role, you will serve as a trusted point of contact for patients, helping them stay engaged in their care plans while supporting providers through accurate documentation and communication. This opportunity is ideal for certified medical professionals who enjoy patient interaction, independent work, and improving long-term patient outcomes in a remote healthcare environment. - Conduct structured monthly outreach calls to monitor patient progress and engagement. - Verify medication adherence and assist with health risk assessments. - Support Chronic Care Management (CCM), Transitional Care Management (TCM), and Remote Patient Monitoring (RPM) initiatives. - Document patient interactions, care updates, and clinical information accurately within EHR systems. - Coordinate communication between patients, families, providers, and internal care teams. - Identify barriers to care and escalate patient concerns when necessary. - Educate patients on care plans, treatment goals, and available support resources. - Maintain HIPAA compliance and CMS documentation standards at all times. Qualifications - Residency within the PST or MST time zone. - Active, unencumbered CMA or RMA certification. - Current Basic Life Support (BLS) certification. - Recent experience in a clinical, care coordination, or chronic care management setting. - Strong proficiency with EHR systems and Google Suite. - Dedicated, HIPAA-compliant home office with reliable high-speed internet. - Excellent communication, organization, and patient engagement skills. Requirements - Previous experience with CCM, TCM, or RPM programs. - Experience navigating community resources for patient support. - Prior success working in independent remote or virtual healthcare environments. - Familiarity with CMS guidelines, compliance standards, and quality reporting measures. Benefits - Health, dental, and vision insurance. - 401(k) retirement plan. - Paid Time Off (PTO). - Life and Long-Term Disability (LTD) benefits. - Monday–Friday schedule with no weekends. - Fully remote work environment. - Paid training and ongoing team support. - Long-term growth opportunities within care coordination services.

• Conduct diagnostic assessments and collaboratively develop evidence-based treatment plans. • Provide individual psychotherapy sessions via secure telehealth platforms. • Support Members with a wide range of mental health needs, including anxiety, depression, trauma, and relationship challenges with flexibility to work with members with substance use disorders at times. • Maintain clear and timely clinical documentation in our electronic medical record (EMR) system. • Coordinate care as needed and contribute to a supportive, multidisciplinary environment. • Participate in clinical team meetings and optional case consultations. • Adhere to HIPAA and all applicable state licensure regulations.

Role Description Join the Upstream Rehabilitation team where your work makes a real impact! As a Patient Care Coordinator – Remote (PCC – R) - Temporary (3 Month Assignment), you will be responsible to provide centralized, remote support to clinics to ensure timely referral processing, scheduling, insurance verification and patient communication. You will provide operational coverage to assist clinics with front-end processes as part of the patient experience. As a PCC-R - Temporary, you will serve as an extension of the front office – maintaining service standards, protecting new patient access and minimizing disruptions to patient care. Your work will directly support Upstream’s mission, vision and values. - Support patients by managing referrals and scheduling evaluations and follow‑up visits accurately and on time. - Deliver a positive patient experience through outbound calls, appointment reminders, voicemail management, and barrier resolution. - Assist with insurance and authorization workflows, including benefits verification and clear communication of coverage details. - Complete essential administrative tasks in the EMR, ensuring documentation is accurate, timely, and compliant. - Provide reliable remote coverage for clinics during staffing gaps while meeting performance, quality, and service‑level expectations. - Other projects and duties as assigned. Qualifications - High school diploma or equivalent. - 1+ year of experience in a healthcare front office, patient access, scheduling, call center or insurance verification role. - Strong phone-based communication skills with the ability to engage patients professionally and empathetically. - Proficient in basic computer systems and multitasking across multiple queues and platforms. - Demonstrated ability to manage time effectively, meet service-level standards, and work independently in a remote environment. - High attention to detail with a commitment to accurate, timely documentation and data integrity. - Adaptable problem-solver able to follow defined procedures, interpret basic reports, and adjust to varying clinic workflows and territory needs. Requirements - Associates degree in healthcare administration or a closely related field (Nice to Haves). - 2+ years experience in an outpatient clinic (Nice to Haves). - Experience working in a remote or centralized support model (Nice to Haves). - Prior authorization or benefits verification experience (Nice to Haves). - EMR experience (Nice to Haves). Benefits - The chance to directly shape our organization’s growth by hiring the talent that drives our mission. - Opportunities to stretch your skills—whether you’re building pipelines, designing sourcing strategies, or advising leadership. - A collaborative team environment where your ideas are valued. - Competitive compensation, comprehensive benefits, and ongoing professional development.

Contract Therapist - Telehealth Only - Bilingual Spanish/English Preferred - - Faith Based Location: Anywhere, FL Job Description: CONTRACT THERAPIST (1099) Telehealth Only - Bilingual Spanish/English Preferred - Faith Based Are you passionate about combining professional excellence with faith-centered care? We're looking for clinicians who feel called to serve children, families and individuals through compassionate, Christ-centered therapy to bring healing and hope. Meaningful Work - Together we can transform the world for Jesus Christ. Join our network of amazing professionals who have dedicated their lives to stepping into the darkest parts of people's lives to bring the light of healing in Jesus' name. - Flexible Hours/Remote - As an independent contractor, you maintain control over your availability and session scheduling. You can set your sessions to fit your schedule, so you can meet with your clients at a time that works for you. This is remote anywhere in Florida. Lower Administrative Costs of Growing a Business - Why worry about running an office, marketing, and overhead costs, when you can focus on what matters most - your clients. World-Class EHR System - You have access to our Electronic Health Record System, making it easy to keep track of client notes and treatment plans online, securely, and at no cost to you. This is a HIPPA-compliant platform. Faster Pay Cycle & Competitive Session Rate - Session rate starts at $75. - Your work matters, and so does timely compensation. Our faster pay cycle ensures prompt payment for your sessions, supporting stability and financial peace of mind while you focus on caring for your clients. Required Qualifications - Minimum of a Master's Degree from an accredited university, in Clinical Social Work, Marriage and Family Therapy, Mental Health Counseling, and Psychology, or similar fields. - Active licensure in the State of Florida in Clinical Social Work Marriage and Family Therapy, Mental Health Counseling, and Psychology, or the equivalent. - Bilingual Spanish/English preferred. - Willingness to affirm and operate in alignment with HEAL's Statement of Faith and Family. - Ability to work independently as a 1099 contractor. For the best experience for both clients and therapist, HEAL requires background screening of HEAL therapists prior to service. For more information, please follow this link: HB531 | Florida Agency for Health Care Administration https://www.heal.online/