• Analyze and structure business process changes to drive improvements within Gaia Herbs’ IFS ERP system, ensuring alignment with strategic initiatives and operational goals. • Gather and translate business and user requirements in consultation with business managers and end users to develop functional specifications. • Conduct root cause analysis with business users to identify areas for improvement, outline project objectives, define project scope, estimate resources, and determine functional and technical specifications. • Develop and oversee testing strategies to ensure the ERP system meets established requirements and specifications. • Support business initiatives through IFS demonstrations and documentation of processes and functional requirements. • Transform business and technical requirements into focused, customer-centric solutions that meet Gaia Herbs' needs. • Stay current with IFS capabilities, offering guidance and training to ensure effective system utilization. • Manage and coordinate vendor partners to ensure smooth project implementation and resolution of issues.

• Lead sophisticated, multi-practice discovery sessions centered on achieving business outcomes rather than focusing solely on products • Assume full ownership of solution architecture and technical strategy for medium to large-scale opportunities • Proactively identify cross-practice opportunities spanning networking, data center, cloud, security, and platform engineering • Ensure alignment across practices by driving cohesive architectural solutions and well-defined execution pathways • Partner with Account Executives to influence deal strategy, qualification, and positioning • Collaborate with Practice Directors and Principal Architects to validate solution designs, bills of materials (BOMs), and statements of work (SOWs) • Serve as a key technical escalation point during advanced stages of the sales cycle • Mentor CSAs and engineers in best practices for solution design, discovery methods, and consultative selling • Contribute to the development of reusable solution patterns, reference architectures, and enablement resources • Represent Myriad360 in senior-level client discussions, workshops, and technical briefings

• Lead sophisticated, multi-practice discovery sessions centered on achieving business outcomes rather than focusing solely on products • Assume full ownership of solution architecture and technical strategy for medium to large-scale opportunities • Proactively identify cross-practice opportunities spanning networking, data center, cloud, security, and platform engineering • Ensure alignment across practices by driving cohesive architectural solutions and well-defined execution pathways • Partner with Account Executives to influence deal strategy, qualification, and positioning • Collaborate with Practice Directors and Principal Architects to validate solution designs, bills of materials (BOMs), and statements of work (SOWs) • Serve as a key technical escalation point during advanced stages of the sales cycle • Mentor CSAs and engineers in best practices for solution design, discovery methods, and consultative selling • Contribute to the development of reusable solution patterns, reference architectures, and enablement resources • Represent Myriad360 in senior-level client discussions, workshops, and technical briefings • Complete ongoing security awareness training and comply with company policies to the requirements section • Identify and escalate security risks to the appropriate Executive Leadership Team member and actively contribute to remediation efforts • Other duties as assigned

• Lead sophisticated, multi-practice discovery sessions centered on achieving business outcomes rather than focusing solely on products • Assume full ownership of solution architecture and technical strategy for medium to large-scale opportunities • Proactively identify cross-practice opportunities spanning networking, data center, cloud, security, and platform engineering • Ensure alignment across practices by driving cohesive architectural solutions and well-defined execution pathways • Partner with Account Executives to influence deal strategy, qualification, and positioning • Collaborate with Practice Directors and Principal Architects to validate solution designs, bills of materials (BOMs), and statements of work (SOWs) • Serve as a key technical escalation point during advanced stages of the sales cycle • Mentor CSAs and engineers in best practices for solution design, discovery methods, and consultative selling • Contribute to the development of reusable solution patterns, reference architectures, and enablement resources • Represent Myriad360 in senior-level client discussions, workshops, and technical briefings