Agora is a leading SaaS and FinTech platform transforming how real estate investment firms manage their capital, investors, and operations. Trusted by 700+ GPs, owners/operators, and investment firms globally, we help teams streamline the full lifecycle of investment management—from fundraising and onboarding to reporting, distributions, tax, and back-office automation. But we’re more than just software. We’re a team of bold thinkers, innovators, and real estate enthusiasts who believe complex processes should feel simple. Our platform combines modern technology with expert services, helping our customers raise more capital, deliver a better investor experience, and scale their businesses smarter. Agora is backed by top-tier VCs like Insight Partners and Qumra Capital, and we’re growing fast. We’ve been named one of Globes’ Most Promising Startups, recognized as a Best Start-Up Companies to Work For by Duns 100, and one of Business Insider’s Hottest PropTech Startups. The Role: We’re looking for a Billing & Collection Specialist (Bilingual English/Hebrew) to join our Finance Operations team and play a critical role in ensuring a smooth, accurate, and customer-centric billing and collections experience. This role sits at the intersection of Finance, Go-To-Market, and Customer Success. You’ll own day-to-day billing and collections operations, partner closely with internal teams, and communicate directly with customers, helping ensure accuracy, clarity, and trust at every step of the order-to-cash journey. If you’re detail-oriented, customer-minded, and thrive in a fast-paced SaaS environment, this role is for you. What You'll Do: Billing Operations Process and issue accurate invoices for recurring and one-time services in a timely manner Partner with cross-functional teams to ensure correct pricing, account setup, and billing configurations Maintain billing schedules and ensure alignment with contractual terms Play a key role in end-to-end system and data monitoring within the order-to-cash process to support accurate invoicing Collections Operations Monitor accounts receivable and proactively follow up on overdue balances Communicate with customers professionally and empathetically to resolve payment issues or disputes Collaborate with Sales, Customer Success, and Operations teams to manage escalations and identify solutions Support the achievement of KPIs related to cash collections and aging balances Customer Support & GTM Collaboration Provide timely, high-quality support to customers on billing-related questions Respond to inquiries regarding invoices, payment schedules, and account balances Support the U.S.-based GTM team, including joining customer calls as needed Partner with internal stakeholders to resolve complex or sensitive billing matters Contract Management Receive and review customer contracts, accurately documenting all relevant details in internal systems Ensure billing is executed in accordance with contract terms and agreed-upon schedules Maintain precise records of billing actions, updates, and customer communications Process Improvement Identify opportunities to improve billing and collections workflows for efficiency and accuracy Participate in testing and implementation of system enhancements and new tools Help develop and document standard operating procedures for billing and collections 2+ years of experience in Billing and Collections operations Hands-on experience with tools such as Stripe, NetSuite, and HubSpot Fluency in English and Hebrew (written and spoken) Strong customer-first mindset with a collaborative approach Advanced proficiency in Excel Excellent communication skills and comfort working cross-functionally High attention to detail with a strong focus on accuracy and follow-through Salary Range: 75k-85k Why Agora Opportunity to make a real impact in a fast-growing global SaaS company Exposure to cross-functional teams and leadership across Finance, GTM, and Operations A culture rooted in trust, ownership, and continuous improvement Competitive compensation, benefits, and room to grow

Enrollment Specialist Are you looking for a 100% work-from-home position where you can tactfully and empathetically assist patient members in navigating and enrolling in their life-changing copay assistant programs? Do you enjoy a predictable environment where you help people, solve problems, and make every call count? Then, join the PrudentRx call center team as a Member Specialist, where you’ll be a trusted guide for members navigating the copay territory and gracefully impacting lives everyday. This role is perfect for someone who thrives in a fast-paced call center, values accuracy and compassion, and takes pride in delivering first-call resolutions. This role requires the daily utilization of interpersonal, computer, and problem-solving skills with a desire to be a team player in assisting others. In addition, you will be joining a growing company that will give you the opportunity to impact your callers and co-workers every day.  Position Details - United States- Remote - Shift availability Monday - Saturday(with one weekday off) shift times start as early as 11:30am EST.  [Accepting applicants in EST, and CST time zone] - Hourly/Non-Exempt - Equipment and hardware provided. Interviewing, orientation, and training are conducted virtually. Responsibilities - Work inbound and outbound member calls, assisting with the enrollment process. - Act as a subject matter expert to provide members with clear, accurate, and up-to-date information regarding program eligibility, requirements, and other enrollment needs. - Provide members with tactful and compassionate support throughout the enrollment process (while maintaining professionalism) - Escalate unresolved cases and pending member grievances. - Utilize the Salesforce CRM database to verify member data to complete enrollment. - Generate detailed records and notes of inquiries, comments, and interactions via CRM - Work assigned queues and/or cases as directed by call center leadership - Complete all necessary continued learning and training requirements per department and company need - Other essential duties as assigned.

Location: Remote: California Location Status: Work will be primarily performed remotely from home office. Employee will be required to utilize personal phone and internet services to perform telecommuting with reimbursement per Race’s current flex agreement. Occasional travel to and work from other Race offices or off-site locations may be required. 100% Company-Paid Medical and Dental Benefits Free Fiber Internet Service Comp: $18 to $20 USD per hour Who We Are: We're more than a fiber internet provider, we're your neighbors, committed to connecting California communities since 1994. At Race, relationships matter as much as speed. We combine cutting-edge technology with a genuine, people-first approach that makes every interaction feel personal. Our team operates like family: collaborative, supportive, and dedicated to making a real difference. When you join Race, you're not just accepting a job, you're becoming part of a team that values integrity, celebrates wins together and believes that meaningful work happens when great people connect with great purpose. Position Impact: The Billing Specialist will work in our call center, ensuring customer interactions are met with the highest level of satisfaction, managing and streamlining billing processes to ensure seamless operations. Responsibilities include processing invoices, reconciling accounts, and resolving billing discrepancies. Duties involve processing invoices, meticulously reconciling accounts, swiftly addressing any billing discrepancies that may arise, taking calls to assist with billing inquiries, and collaborating with cross-functional teams to address customer inquiries and contribute to enhancing our billing systems and procedures.

About Us: Lunar is a stealth technology company building a new type of software platform for health systems. We are on a mission to revolutionize healthcare with cutting-edge, AI-powered software designed to help every hospital deliver world-class care for their patients. Our platform is already the core backbone of health systems today, transforming clinical and operational workflows at scale with the world’s first AI-native hospital information system. This next-generation platform is a fundamental rebuild of the information infrastructure that runs health systems. All of it – from doctors, nurses, pharmacists, lab technicians, coders, billers, supply chain, and even patients – Lunar’s software powers everything, soup-to-nuts. We believe that this mission is the moon landing of healthcare – something so consequential and ambitious that most people believe it to be impossible. Backed by Silicon Valley’s preeminent venture capital firms, we believe in the power of a small, high performance team of seasoned professionals operating at the peak of their abilities. We value people who are driven, curious, have sound judgement, and care about doing the best work of their careers. We are looking for an experienced Revenue Cycle Specialist to help us set-up our RCM configuration in Lunar as we look to shape the future of healthcare. Come join us and play a pivotal role in this exciting and important mission. Over the next 6 months, here are some ways you can make an impact: - Configure Billing Rules for Hospitals: Develop and configure billing rules tailored to specific payer types, designations, and categories to ensure accuracy and compliance in revenue cycles. - Translate Traditional RCM Workflows to Lunar: Bridge the gap between Lunar's next generation platform and traditional revenue cycle management (RCM) flows, ensuring smooth adoption and user understanding. - Training and Documentation: Create comprehensive training materials and deliver guidance to hospitals, translating complex billing and claims processes into clear and practical resources. - Claim Edits: Define and compile rules for claim edits, ensuring compliance and efficiency. Oversee the setup and testing of these rules within the system. - Quality Assurance: Perform QA for Lunar’s RCM features, ensuring that billing, claims, and posting flows are accurate, error-free, and optimized per customer configurations. - Posting and Flow Review: Review and refine posting flows for each hospital partner, ensuring seamless integration of their unique configurations into Lunar. - Accounting Software Integration: Facilitate the accurate translation from charges and claim postings to accounting software, ensuring financial accuracy and compliance. Your Experience: - Experience: Approximately 10 years of experience in revenue cycle management, with exposure to various hospital billing and RCM processes across different organizations. - RCM Implementation: Proven track record of leading or supporting successful RCM implementations, from configuring billing rules to setting up claim workflows. - Product Intuition: Deep understanding of RCM systems with the ability to intuitively navigate and optimize software for enhanced performance and usability. - Problem Solving: Demonstrated ability to tackle complex billing and claims challenges within dynamic environments, ensuring optimal configurations and smooth integrations. - Training & Communication: Strong skills in translating complex processes into clear, concise training materials, and communicating effectively with hospital teams at all levels. - Passion for Healthcare: Enthusiasm for improving hospital revenue management through cutting-edge software solutions that drive both operational efficiency and financial performance. Lunar supports a flexible hybrid work environment. We encourage in-person collaboration with an expectation of working onsite three days a week. Our approach is designed to offer the flexibility of remote work while fostering the creativity and connection that come from face-to-face time with the team. At Lunar, we know our greatest strength is the diverse blend of backgrounds, experiences, and ideas that our team members contribute. We’re passionate about healthcare, but we are also passionate about creating an inclusive workplace where every unique talent and perspective is not just respected, but celebrated. We thrive on embracing differences and are fully committed to fostering a fair, supportive, and dynamic environment where everyone has the opportunity to shine. All applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.