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IBMC

Driving Business Success in Indonesia.

Junior Operations Manager – Prop Trading, Investment

Financial Planning and AnalysisFinancial Planning and AnalysisFull TimeRemoteJuniorTeam 51-200Since 2022H1B No SponsorCompany SiteLinkedIn

Location

Indonesia

Posted

32 days ago

Salary

0

Seniority

Junior

2 yrs expEnglish

Job Description

Junior Operations Manager – Prop Trading, Investment

IBMC

• Technical Client Success: Manage and respond to all high-level customer support requests via Slack, ensuring rapid, professional, and clear communication regarding platform issues and services. • Reputation Architecture: Monitor and manage public feedback on platforms like Trustpilot. Formulate strategic responses to enhance the firm's online reputation and coordinate the internal drive to maintain a 5-star rating. • Influencer Marketing Operations: Research, map out, and reach out to new influencers and content creators within the trading, crypto, and finance spaces to support marketing initiatives. • Campaign Data Analytics: Track the performance of ongoing influencer campaigns, compile regular reports, and deliver operational insights to internal teams. • Executive Leadership Support: Act as a reliable right-hand to the leadership team, assisting with administrative tasks, internal workflow auditing, and various ad-hoc operational projects.

Job Requirements

  • Experience: 2-3 years of professional experience in operations, customer success, account management, or executive support roles.
  • Industry Alignment: Prior experience or a strong understanding of Finance, Fintech, Cryptocurrencies, or Proprietary Trading is a massive plus.
  • Linguistic Skill: Elite written and verbal English communication skills (essential for high-stakes corporate support and public reputation management).
  • Tech Stack Mastery: Highly proficient with Slack, Google Workspace (especially advanced Sheets), Notion, and modern CRM tracking systems.
  • Reputation Management: Direct familiarity with online review ecosystems, specifically platforms like Trustpilot, and how to manage public feedback strategically.
  • Traits: Highly proactive, resilient under pressure, and capable of working independently with minimal supervision in a remote or agile desk environment.

Benefits

  • Competitive monthly salary package aligned with international fintech standards.
  • Direct mentorship and career acceleration from a seasoned financial leadership team.
  • Flexible, modern work environment utilizing top-tier collaboration tools.
  • Performance-based bonuses linked to operational efficiency and marketing growth.
  • Health insurance and professional development budget.

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