• Monitor banking portals and financial systems for activity and urgent updates • Review and reconcile Stripe transactions and payouts • Perform daily bank reconciliations and verify card activity • Record and categorize transactions in QuickBooks • Maintain Excel financial trackers and ensure cross-platform accuracy • Track subscriptions, recurring expenses, and spending limits • Review, issue, and follow up on invoices • Update cash flow forecasts and track expected vs. actual payments • Coordinate with Sales to validate pipeline data and client onboarding • Prepare and submit end-of-day P&L reports • Prepare POD-wise performance and capacity updates • Manage financial onboarding and offboarding of employees • Update client billing records and reconcile POD revenue • Track contract status and documentation • Coordinate with tax and legal advisors on compliance matters • Update employee payout data within the P&L • Execute full monthly close in QuickBooks • Generate Cash Flow, P&L, and Variance reports • Prepare executive-level financial summaries • Monitor tax compliance (including 941 filings and deadlines) • Process payroll and commissions • Prepare cash flow movement and liquidity analysis • Produce POD-wise performance reporting • Update company financial scorecard (revenue, margins, churn, KPIs) • Manage recurring payments and international transfers • Support executive financial administration where required

Role Description We are seeking a highly organised, customer-focused, and commercially minded professional to support two critical areas of the business: bookkeeping administration and parent enrolment management. This role combines financial administration responsibilities with customer relationship management and sales support. The successful candidate will be responsible for: - Maintaining accurate financial records - Managing customer enquiries - Coordinating nursery visits - Supporting the enrolment process from initial enquiry through to registration The ideal candidate will possess strong communication skills, excellent attention to detail, and the ability to confidently engage with prospective parents while maintaining accurate administrative and financial records. This role is ideal for someone who is energetic, engaging, sales-driven, and passionate about delivering outstanding customer experiences. Qualifications - Previous experience in bookkeeping, accounts administration, or financial administration - Experience using Xero, QuickBooks, Pastel, or similar accounting software - Previous experience in customer service, sales support, account management, or client relationship roles - Experience working with CRM systems - Experience within childcare, education, healthcare, or service-based industries will be advantageous Requirements - Proficiency in Xero, QuickBooks, or equivalent accounting software - CRM system management experience - Microsoft Office Suite, particularly Excel and Outlook - Strong administrative and data management skills - Excellent spoken and written English - Strong telephone communication and interpersonal skills - Proven ability to build rapport and influence customer decisions - Strong sales and conversion mindset - Exceptional organisational and time-management skills - High attention to detail and accuracy - Ability to manage multiple priorities simultaneously - Self-motivated and able to work independently in a remote environment - Professional, friendly, and customer-centric approach Benefits - Salary: £1,400.00 - £1,500.00 (at today’s exchange rates R30,700.00 – R32,900.00) - Negotiable, based on skills, experience and in relation to current package

• Record incoming payments for our clients (property owners) • Post outgoing payments to the appropriate accounts in our Immoware24 system • Assist with and independently prepare operating cost statements • Develop subject-matter expertise in property management • Maintain accurate records in the company system and document transactions precisely • Think and act with a customer-centric approach

• Record incoming payments for our clients (property owners) • Post outgoing payments to the appropriate accounts in our system (Immoware24) • Assist with and independently prepare operating cost statements (service charge reconciliations) • Develop subject-matter expertise in property management • Work accurately in the company system and document processes precisely • Act with a customer-centric mindset