Role Description We are seeking a highly organised, customer-focused, and commercially minded professional to support two critical areas of the business: bookkeeping administration and parent enrolment management. This role combines financial administration responsibilities with customer relationship management and sales support. The successful candidate will be responsible for: - Maintaining accurate financial records - Managing customer enquiries - Coordinating nursery visits - Supporting the enrolment process from initial enquiry through to registration The ideal candidate will possess strong communication skills, excellent attention to detail, and the ability to confidently engage with prospective parents while maintaining accurate administrative and financial records. This role is ideal for someone who is energetic, engaging, sales-driven, and passionate about delivering outstanding customer experiences. Qualifications - Previous experience in bookkeeping, accounts administration, or financial administration - Experience using Xero, QuickBooks, Pastel, or similar accounting software - Previous experience in customer service, sales support, account management, or client relationship roles - Experience working with CRM systems - Experience within childcare, education, healthcare, or service-based industries will be advantageous Requirements - Proficiency in Xero, QuickBooks, or equivalent accounting software - CRM system management experience - Microsoft Office Suite, particularly Excel and Outlook - Strong administrative and data management skills - Excellent spoken and written English - Strong telephone communication and interpersonal skills - Proven ability to build rapport and influence customer decisions - Strong sales and conversion mindset - Exceptional organisational and time-management skills - High attention to detail and accuracy - Ability to manage multiple priorities simultaneously - Self-motivated and able to work independently in a remote environment - Professional, friendly, and customer-centric approach Benefits - Salary: £1,400.00 - £1,500.00 (at today’s exchange rates R30,700.00 – R32,900.00) - Negotiable, based on skills, experience and in relation to current package

• Record incoming payments for our clients (property owners) • Post outgoing payments to the appropriate accounts in our Immoware24 system • Assist with and independently prepare operating cost statements • Develop subject-matter expertise in property management • Maintain accurate records in the company system and document transactions precisely • Think and act with a customer-centric approach

• Record incoming payments for our clients (property owners) • Post outgoing payments to the appropriate accounts in our system (Immoware24) • Assist with and independently prepare operating cost statements (service charge reconciliations) • Develop subject-matter expertise in property management • Work accurately in the company system and document processes precisely • Act with a customer-centric mindset

• Design and implement an automated billing and revenue accounting cycle in NetSuite, converting current manual processes into a scalable, repeatable solution • Collaborate with the data warehouse team to reconcile source data, identify gaps, and make necessary corrections to ensure accurate data flows into accounting processes • Own the end-to-end billing cycle for all partner agreements — revenue shares, commissions, and other structures — from setup through collections • Interpret and account for complex agreement structures, including tiered revenue shares, variable commissions, recoupments, and multi-element arrangements • Ensure accurate revenue recognition in accordance with ASC 606 and prepare required technical accounting memos • Maintain the accounts receivable subledger, perform reconciliations to the general ledger, and manage month-end close for all partner revenue streams • Use advanced SQL to extract, validate, and reconcile large transactional datasets independently, without relying on a data team • Read and interpret commercial contracts to identify accounting implications; collaborate with business development and legal teams when structuring new agreements • Act as the primary finance contact for external partners for dispute resolution, requests for credits or concessions, and contract interpretation • Oversee collections, including reviewing delinquent accounts, escalating issues, and resolving overdue balances • Establish internal controls and support external audits related to revenue and partner accounting