Role Description We seek a visionary and highly influential Principal Software Engineer to help lead our Device Assurance (Security Posture) engineering team. The ideal candidate will leverage their deep expertise in distributed systems to define the architectural vision, pioneer new capabilities, and drive the technical strategy at the heart of our security and identity platform. This is a high-visibility, high-impact opportunity to solve complex, company-wide challenges and shape the future of Okta's device identity ecosystem. You will act as a force multiplier, setting the technical standard for the organization, mentoring senior and staff engineers, and partnering with engineering leadership and product management to align our technical roadmap with strategic business goals. What you’ll be doing - Partner closely with Product Management, Engineering Directors, and Principal Architects to translate strategic business objectives into actionable, scalable technical roadmaps. - Lead the design and implementation of new features and services within our core Java platform, taking ownership from conception to deployment. - Define and champion engineering best practices, and make critical contributions to technical designs, proposals, and long-term architectural decisions. - Act as a force multiplier across multiple teams, mentoring Staff and Senior engineers, guiding technical design reviews, and raising the engineering bar across the entire pillar. - Develop high-quality, maintainable software with comprehensive test coverage and drive improvements to our testing and CI/CD strategies. - Create and maintain high-quality technical documentation and foster a culture of knowledge sharing within the team and the broader organization. - Champion the adoption of AI-native engineering practices within our Product Development Lifecycle (PDLC), utilizing AI coding assistants to accelerate delivery while ensuring rigorous security and code quality standards. - Spearhead technical innovation, identifying emerging industry trends (such as advanced device security or AI-native development paradigms) and prototyping solutions to keep Okta ahead of the curve. Qualifications - 10+ years of software development experience, with a proven track record of designing and building scalable, high-performance server-side features using Java and Spring. - Deep expertise with high-performance Postgres or MySQL environments, including schema design and query optimization. - Extensive experience designing, building, and securing RESTful APIs for large-scale systems. - Expert knowledge of server-side technologies, including caching, asynchronous processing, and multi-threading. - A deep understanding of design patterns, scalability patterns, security engineering, and object-oriented principles. - Experience in fast-paced agile environments, with a strong understanding of CI/CD and automated testing. - Excellent communication skills with the ability to articulate complex technical concepts to diverse audiences and influence technical direction. - Security Domain Expertise: Deep understanding of endpoint security concepts (e.g., Trusted Platform Modules (TPM), Secure Enclave, Device Management/MDM protocols, and endpoint detection). - Cross-Platform Context: While this is a server-side role, you need a strong conceptual understanding of how OS-level security features (iOS, Android, Windows, macOS) report state to the cloud. - Proficiency in leveraging AI coding assistants (e.g., GitHub Copilot, Claude Code) to accelerate the development lifecycle, with a focus on maintaining high standards for code quality and security. Nice-to-haves - Understanding of Identity and Access Management protocols and technologies (FIDO, U2F, WebAuthn, SSO, SAML, OAuth, Federation, etc.) - Knowledge of cybersecurity principles, secure coding practices, and certifications like CISSP or Security+. - Experience with UI technologies such as ReactJS. - Exposure to gRPC API development. - Exposure to microservice architecture. Education - Bachelor’s degree in Computer Science or equivalent experience. Benefits - Supporting Your Well-Being - Driving Social Impact - Developing Talent and Fostering Connection + Community

• Lead, coach, and develop a high-performing Corporate Engineering team of 9 engineers and administrators responsible for identity, collaboration, endpoint, and core SaaS platforms. • Own the strategy, architecture, and reliability for Okta, Google Workspace, Slack, Jira, Jamf, and Intune; define and meet clear SLOs across availability, security, and user experience. • Drive a transformation from manual operations to automation and AI-assisted tooling, enabling zero-touch provisioning, self-service, and standardized integrations across macOS and Windows. • Partner with Enterprise Security to implement scalable IAM and zero trust controls (SSO, MFA, lifecycle/SCIM) that are audit-ready and frictionless for employees. • Establish operational excellence for incident, change, and problem management; build dashboards and metrics that surface platform health, adoption, and cost optimization. • Own vendor and budget management for corporate platforms, including licensing strategy, renewals, and negotiations to maximize value and cost efficiency. • Collaborate with IT Support, People Ops, Legal, Finance, and business leaders to streamline onboarding/offboarding, role-based access, and lifecycle management as Instacart scales into new geographies. • Hire, develop, and retain diverse talent while fostering a culture of transparency, accountability, and continuous improvement.

• Lead, coach, and develop a high-performing Corporate Engineering team of 9 engineers and administrators • Own the strategy, architecture, and reliability for Okta, Google Workspace, Slack, Jira, Jamf, and Intune • Drive a transformation from manual operations to automation and AI-assisted tooling • Partner with Enterprise Security to implement scalable IAM and zero trust controls • Establish operational excellence for incident, change, and problem management • Own vendor and budget management for corporate platforms • Collaborate with IT Support, People Ops, Legal, Finance, and business leaders • Hire, develop, and retain diverse talent while fostering a culture of transparency, accountability, and continuous improvement

Role Description We’re seeking a passionate Software Engineer to join our Experimental Engineering team focused on enhancing and developing our AskCR Retrieval-Augmented Generation (RAG) application. This individual will play a crucial role in building intelligent consumer-facing features and seamlessly integrating AI-powered functionalities across our web and mobile platforms. As part of the AskCR team, you'll collaborate with multidisciplinary teams to deliver robust, scalable solutions that leverage modern AI technologies. This is a remote position. This position is not eligible for sponsorship or relocation assistance. How You'll Make An Impact - Develop, optimize, and maintain the AskCR chatbot and associated features, ensuring seamless integration across user devices and platforms. - Collaborate with product, design, and engineering teams to translate user needs and business requirements into innovative features and experiences. - Write clean, efficient and maintainable frontend code in React. - Implement efficient, scalable APIs and services using Python, FastAPI, and related technologies. - Integrate and leverage OpenAI's LLMs to enhance the chatbot's conversational and generative capabilities, including through prompt engineering and foundation model experimentation. - Continuously research, test, and incorporate emerging AI technologies to enhance product experience and maintain competitive edge. - Promote and adhere to best practices in software development, security, and responsible AI usage. Qualifications - Bachelor's degree in Computer Science, Software Engineering, Data Science, or a related field. - 5+ years of professional software engineering experience with demonstrated expertise in Python and web development frameworks, particularly FastAPI. - Experience integrating and deploying AI solutions using OpenAI’s GPT models or similar LLM technologies. - Strong understanding of cloud services, containerization, and deployment best practices. - Exceptional problem-solver with the ability to clearly communicate technical concepts to cross-functional teams. Requirements - Experience with Retrieval-Augmented Generation (RAG) frameworks and chatbot architectures. - Prior experience developing consumer-facing applications, particularly those incorporating AI-driven user experiences. - Experience with React Native and mobile app development. - Familiarity with ethical AI practices, trust & safety, data privacy considerations, and/or compliance standards. Benefits - Medical benefits starting on the first day of employment, including behavioral health coverage and family planning. - A generous 401K match. Salary Information At Consumer Reports, we are committed to fair, transparent pay and we strive to provide competitive, market-informed compensation informed by location, as well as the candidate’s particular combination of knowledge, skills, competencies, and experience. It is expected that most qualified candidates will fall near the middle of the posted salary range. - NY/California: $120K-$140K annually - DMV/Massachusetts: $105K-$125K annually - Colchester, CT and additional approved CR locations: $100K-$120K annually