Consumer Reports

Role Description CR’s Data Visualization Designers create data-driven visual stories that make complex product testing results, safety investigations, and consumer reporting accessible and actionable. As a Senior User Experience Visual Designer, you will translate complex datasets—including product performance testing, safety investigations, recalls, regulatory actions, market trends, and consumer research—into accessible charts, graphics, interactive experiences, and explanatory visuals that help consumers understand risks, compare products, and make confident decisions. The Senior User Experience Visual Designer reports to the Associate Director, Brand Design and works collaboratively with our journalists, researchers, and testing experts to create visualizations, infographics, graphs, charts, and other design elements that make CR’s content more engaging and insightful. In this position, you will get to pitch concepts and explore new and tested visual techniques. We’re looking for a designer that has the ability to design with the audience in mind, creating infographics that are intuitive and accessible, even to those unfamiliar with the topic. This is a remote position. It is not eligible for sponsorship or relocation assistance. How You'll Make An Impact - Create visual designs such as charts, graphs, and interactives for digital products, ensuring alignment with the overall UX strategy and user needs. - Partner with the content team to understand upcoming stories and develop design approaches to enhance coverage. Pitch concepts aligned with brand voice and tone. - Collaborate with UX researchers to gather insights through user interviews, surveys, and usability testing, integrating findings into design decisions. - Explore visual ways of telling stories by using a variety of techniques and approaches to create compelling narratives through design, such as audience interaction, layout, and structure. - Design data visualizations and information graphics that include high-fidelity visual designs, typography, color schemes, iconography, and layout, ensuring brand consistency across all platforms. - Prototype and develop interactives in HTML, CSS, and JS. - Implement interactive graphics in the content management system. - Optimize presentation across platforms by ensuring that visual and interactive elements provide a consistent, engaging experience tailored to each platform’s unique characteristics. - Update and refresh graphics when necessary. - Stay informed about competitors and industry trends. - May perform other duties as required. Qualifications - You have a degree: BS in design, computer science, or a related discipline. - You have at least 7 years of professional design experience for an information-driven digital publication. - You can code: Ability to translate accessible designs into code which displays well on desktop and mobile environments. - You have a portfolio that demonstrates strong visual and graphic design skills, including data visualization and information graphics. - You understand basic data analysis to interpret raw data, extract key insights, and identify trends for visualization. - You are knowledgeable in design fundamentals and storytelling techniques, including color theory, typography, composition, and layout. - You are a skilled collaborator and communicator, partnering well with cross-functional colleagues. - You are adaptable to feedback and can incorporate new information or changing project needs while maintaining quality visuals. Requirements - You’ve designed for a consumer-focused organization. Benefits - Medical benefits that start on your first day as a CR employee, including behavioral health coverage and family planning. - A generous 401K match. Fair Pay and a Just Workplace At Consumer Reports, we are committed to fair, transparent pay and strive to provide competitive, market-informed compensation informed by location, as well as the candidate’s particular combination of knowledge, skills, competencies, and experience. It is expected that most qualified candidates will fall near the middle of the posted salary range. Salary ranges: - NY/California/DMV, Massachusetts: $137,819.17K-$142,948.94K annually - Colchester, CT and additional approved CR locations: $130,928.22K-$135,801.49 annually Consumer Reports is an equal opportunity employer and does not discriminate in employment on the basis of actual or perceived race, color, creed, religion, age, national origin, ancestry, citizenship status, sex or gender (including pregnancy, childbirth, related medical conditions or lactation), gender identity and expression (including transgender status), sexual orientation, marital status, military service or veteran status, protected medical condition as defined by applicable state or local law, disability, genetic information, or any other basis protected by applicable federal, state or local laws. Consumer Reports will provide you with any reasonable assistance or accommodation for any part of the application and hiring process.

Conduct rigorous evaluations of consumer products to identify chemical hazards, collaborate with labs on testing protocols, provide expert guidance on chemical risks, and interpret data to ensure consumer safety.

Role Description We’re seeking a passionate Software Engineer to join our Experimental Engineering team focused on enhancing and developing our AskCR Retrieval-Augmented Generation (RAG) application. This individual will play a crucial role in building intelligent consumer-facing features and seamlessly integrating AI-powered functionalities across our web and mobile platforms. As part of the AskCR team, you'll collaborate with multidisciplinary teams to deliver robust, scalable solutions that leverage modern AI technologies. This is a remote position. This position is not eligible for sponsorship or relocation assistance. How You'll Make An Impact - Develop, optimize, and maintain the AskCR chatbot and associated features, ensuring seamless integration across user devices and platforms. - Collaborate with product, design, and engineering teams to translate user needs and business requirements into innovative features and experiences. - Write clean, efficient and maintainable frontend code in React. - Implement efficient, scalable APIs and services using Python, FastAPI, and related technologies. - Integrate and leverage OpenAI's LLMs to enhance the chatbot's conversational and generative capabilities, including through prompt engineering and foundation model experimentation. - Continuously research, test, and incorporate emerging AI technologies to enhance product experience and maintain competitive edge. - Promote and adhere to best practices in software development, security, and responsible AI usage. Qualifications - Bachelor's degree in Computer Science, Software Engineering, Data Science, or a related field. - 5+ years of professional software engineering experience with demonstrated expertise in Python and web development frameworks, particularly FastAPI. - Experience integrating and deploying AI solutions using OpenAI’s GPT models or similar LLM technologies. - Strong understanding of cloud services, containerization, and deployment best practices. - Exceptional problem-solver with the ability to clearly communicate technical concepts to cross-functional teams. Requirements - Experience with Retrieval-Augmented Generation (RAG) frameworks and chatbot architectures. - Prior experience developing consumer-facing applications, particularly those incorporating AI-driven user experiences. - Experience with React Native and mobile app development. - Familiarity with ethical AI practices, trust & safety, data privacy considerations, and/or compliance standards. Benefits - Medical benefits starting on the first day of employment, including behavioral health coverage and family planning. - A generous 401K match. Salary Information At Consumer Reports, we are committed to fair, transparent pay and we strive to provide competitive, market-informed compensation informed by location, as well as the candidate’s particular combination of knowledge, skills, competencies, and experience. It is expected that most qualified candidates will fall near the middle of the posted salary range. - NY/California: $120K-$140K annually - DMV/Massachusetts: $105K-$125K annually - Colchester, CT and additional approved CR locations: $100K-$120K annually

Role Description The Experimental Engineering team leads the engineering R&D efforts in new and emerging products at Consumer Reports. We're seeking a highly capable Senior Research Engineer to join our team and drive forward exploratory research engineering with particular focus on innovative applications of AI, machine learning, and emerging technologies. In this role, you’ll embark on ambitious early-stage engineering efforts, validate concepts through rapid prototypes, and translate timely experiments into actionable insights that guide Consumer Reports' strategic initiatives. Research engineers operate 6+ months ahead of product roadmaps. Your work will be essential to identifying opportunities and pushing our technological boundaries. This is a full-time remote opportunity, with hybrid work available for candidates local to Consumer Reports offices in New York or Washington, D.C. This position is not eligible for sponsorship or relocation assistance. How You'll Make An Impact: - Lead exploratory spikes, proof-of-concept projects, and early-stage prototyping end-to-end to test high-impact, forward-looking ideas. - Identify strategic opportunities in emerging technologies (notably AI/ML) and translate these opportunities into actionable prototypes. - Serve as a technical leader on AskCR, our RAG chatbot built on Consumer Reports' product testing, journalism, and advocacy work and own architectural decisions on retrieval, evaluation, and orchestration. - Collaborate closely on technical planning, architecture, and implementation efforts for AskCR. - Work collaboratively across cross-functional teams (Digital Product, Product Testing, User Research, Data Engineering, Advocacy) to share insights and ensure learnings are leveraged broadly across Consumer Reports. - Establish and refine practices for documenting experiments and synthesizing research outputs to maximize their organizational impact. - Mentor engineers and raise the technical bar across the team. - Cultivate a culture of curiosity, experimentation, rapid learning, and discovery. Qualifications - Deep experience as a full-stack software engineer, with additional depth and interest in applied research, particularly within AI/ML domains. - Strong problem-solving skills. - Ability to take a vague problem and return with a crisp framing, a plan, and a working prototype without needing the path defined for you. - Motivated by entrepreneurial challenges, comfortable navigating ambiguity, and experienced in rapidly iterating early ideas to test feasibility and viability. - Comfortable being a senior voice on the team and making calls on technical direction. - Effective communication of experimental findings and engineering insights to both technical and non-technical stakeholders. - Understanding of the balance between near-term product delivery and longer-term investment in innovation. - Practical understanding or curiosity regarding consumer rights, consumer advocacy, product ethics, and how responsible AI can empower individuals. Requirements - 7+ years of professional software engineering experience; a Swiss army knife of engineering skill with demonstrated expertise in Python (particularly FastAPI), frontend development frameworks (ideally React and React Native), and AI orchestration. - Experience building and shipping applied AI products to consumers (building data pipelines, fine-tuning models, evaluating AI tools). - Demonstrated curiosity for solving challenging and non-straightforward engineering problems. - Track record of designing and building innovative prototypes from the ground up. - Exceptional problem-solving skills and ability to communicate technical concepts to cross-functional teams. - Experience mentoring other engineers or otherwise multiplying the work of a team. Benefits - Medical benefits that start on your first day as a CR employee, including behavioral health coverage and family planning. - A generous 401K match. Company Description Consumer Reports is an independent, nonprofit organization dedicated to a fair and just marketplace for all. CR is known for our rigorous testing and trusted ratings on thousands of products and services. We report extensively on consumer trends and challenges, and survey millions of people in the U.S. each year. We leverage our evidence-based approach to advocate for consumer rights, working with policymakers and companies to find solutions for safer products and fair practices.

Role Description We’re looking for a full stack Senior Product Engineer to lead the multi-platform engineering efforts for our AskCR chatbot and related AI-driven features across the Consumer Reports website, mobile app, and other digital surfaces. This role is critical in ensuring seamless integration, robust performance, and high-quality user experiences. Reporting to the Director, Web Development you will be part of the Experimental Engineering team where you will drive consistent, maintainable development practices, coordinate cross-team collaboration, and oversee the delivery of resilient software solutions. This is a remote position. This position is not eligible for sponsorship or relocation assistance. As Senior Product Engineer, you will focus on Ask CR, our AI-powered advisor that answers consumer's questions based on CR’s trusted research and product data, including: - Leading the technical planning, architecture, and implementation efforts for AskCR’s multi-platform initiatives, ensuring consistency and maintainability. - Collaborating closely with product management, design, and engineering teams to align technical strategy with business and user needs. - Coordinating cross-team engineering efforts, facilitating clear communication, effective planning, and efficient release management. - Establishing and upholding best practices for code quality, continuous integration/continuous deployment (CI/CD), monitoring, and debugging across platforms. - Diagnosing and resolving complex production issues, providing timely and effective solutions. - Mentoring and guiding engineering team members, fostering technical growth and leadership capabilities. Qualifications - Bachelor's degree in Computer Science, Software Engineering, or related technical discipline. - 5+ years of professional software engineering experience is required. - Strong proficiency in web and mobile development frameworks (specifically React, React Native). - Strong proficiency in building APIs with Python (e.g. FastAPI). - Proven experience in multi-platform software development and integration, with a track record of delivering high-quality production applications. - Demonstrated expertise in best practices for CI/CD, automated testing, observability, and debugging. - Excellent communication and collaboration skills, allowing you to lead complex projects across diverse teams. Requirements - Prior experience working on consumer-focused AI applications or chatbots. - Familiarity with cloud infrastructure (AWS, Azure, or Google Cloud Platform) and container orchestration technologies. - Knowledge of ethical AI practices, data privacy compliance, and secure coding principles. Benefits - Medical benefits that start on your first day as a CR employee, including behavioral health coverage and family planning. - A generous 401K match. Company Description Consumer Reports is an independent, nonprofit organization dedicated to a fair and just marketplace for all. CR is known for our rigorous testing and trusted ratings on thousands of products and services. We report extensively on consumer trends and challenges, and survey millions of people in the U.S. each year. We leverage our evidence-based approach to advocate for consumer rights, working with policymakers and companies to find solutions for safer products and fair practices.

Lead the exploration and development of new business opportunities, design and run business experiments, and partner with cross-functional teams to execute strategic initiatives that enhance organizational effectiveness and drive consumer impact.

Title: Financial Systems Analyst Location: Yonkers, NY Job Description: WHO WE ARE Consumer Reports is an independent, nonprofit organization dedicated to a fair and just marketplace for all. CR is known for our rigorous testing and trusted ratings on thousands of products and services. We report extensively on consumer trends and challenges, and survey millions of people in the U.S. each year. We leverage our evidence-based approach to advocate for consumer rights, working with policymakers and companies to find solutions for safer products and fair practices. Our mission starts with you. We offer medical benefits that start on your first day as a CR employee that include behavioral health coverage, family planning and a generous 401K match. Learn more about how CR advocates on behalf of our employees. OVERVIEW CR’s Accounting/Finance team manages the organization's financial health and reporting. We’re hiring a Financial Systems Analyst to act as the "technical backbone" of the division, ensuring the integration, evolution, and maintenance of the financial ecosystem to support accurate data and strategic decision-making. In this position, you’ll report to the Manager, Financial Systems and will be focused on managing the end-to-end lifecycle of critical systems like Oracle E-Business Suite, and SAP Concur. The role is required to lead system upgrades, automate manual workflows to reduce "time-to-close," and serve as a technical partner to educate CR employees. This is a hybrid position with an expectation that you will be on-site at least one day per week. This role is not eligible for Sponsorship/Visa or relocation assistance. How You'll Make An Impact By ensuring the accuracy of financial data and the health of the financial ecosystem, this role enables CR to leverage its tools to their fullest potential. Modernizing financial operations and maintaining data integrity ensures the organization remains operationally excellent and strategically aligned with its long-term vision. On a regular basis you will focus on: - Providing technical support for Oracle Financials, Kofax Markview, Concur, and to the accounting department and other business users, including identifying opportunities for new and existing technologies. - Assisting with the monitoring and maintenance of systems supporting Oracle Financials, reviewing expense report exceptions, and aiding in upgrades and implementations of financial systems and their interfaces. - Troubleshoot complex technical problems and initiate resolution activities. - Writing computer programs, macros, and scripts to enhance and integrate technologies. - Participation in vendor meetings to assess new technologies and system upgrades. Developing and implementing strategic goals for the Finance division and performs other tasks as needed. ABOUT YOU You’ll Be Highly Rated If: - You have the education. Associate’s degree in Computer Science, Accounting, or a related field. - You have the experience. A minimum of two years of hands-on experience in the configuration or management of Oracle Financials E-Business Suite or similar systems. - You have familiarity with financial accounting and accounting workflows. - You know Excel. Strong proficiency in MS Excel, including experience with XLOOKUP, INDEX(MATCH), IFS, is essential. Editing VBA, is a plus. You'll Be One of Our Top Picks If: - You have an advanced degree. A Bachelor's degree is preferred for this role. - You know the systems and the environment. You have experience with Oracle E-Business Suite, Concur Travel & Expense and an understanding of Unix, Linux, and Windows environments. - You have experience in network infrastructure, integrating disparate systems, configuring Concur, and writing IBM Cognos Business Intelligence reports is advantageous. - You understand current technology and can resolve user problems. - You are collaborative and have the ability to work with others to achieve shared goals while valuing differences, offering support and help and sharing knowledge and expertise to help the team. FAIR PAY AND A JUST WORKPLACE At Consumer Reports, we are committed to fair, transparent pay and we strive to provide competitive, market-informed compensation informed by location, as well as the candidate’s particular combination of knowledge, skills, competencies, and experience. It is expected that most qualified candidates will fall near the middle of the posted salary range. We have three locations: Yonkers, NY, Washington, DC and Colchester, CT. We are registered to do business in and can only hire from the following states and federal district: Arizona, California, Connecticut, Illinois, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Texas, Vermont, Virginia and Washington, DC. Salary ranges - NY/California: $94K-$100K annually - DMV/Massachusetts: $90K-$95K annually - Colchester, CT and additional approved CR locations: $78,4K-$84K annually Consumer Reports is an equal opportunity employer and does not discriminate in employment on the basis of actual or perceived race, color, creed, religion, age, national origin, ancestry, citizenship status, sex or gender (including pregnancy, childbirth, related medical conditions or lactation), gender identity and expression (including transgender status), sexual orientation, marital status, military service or veteran status, protected medical condition as defined by applicable state or local law, disability, genetic information, or any other basis protected by applicable federal, state or local laws. Consumer Reports will provide you with any reasonable assistance or accommodation for any part of the application and hiring process.

Title: Senior Full Stack Software Engineer - AI Applications Location: Arizona, California, Connecticut, Illinois, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Texas, Vermont, Virginia and Washington, DC. Job Description: Consumer Reports is an independent, nonprofit organization dedicated to a fair and just marketplace for all. CR is known for our rigorous testing and trusted ratings on thousands of products and services. We report extensively on consumer trends and challenges, and survey millions of people in the U.S. each year. We leverage our evidence-based approach to advocate for consumer rights, working with policymakers and companies to find solutions for safer products and fair practices. Our mission starts with you. We offer medical benefits that start on your first day as a CR employee that include behavioral health coverage, family planning and a generous 401K match. Learn more about how CR advocates on behalf of our employees. OVERVIEW We’re hiring a Senior Full-Stack Engineer to turn our AI and machine learning capabilities into real products used by millions of consumers and internal teams. This is a product engineering role,not model training. You’ll focus on delivering AI through scalable, intuitive applications. You’ll report to the Associate Director, AI/ML & Data Science and work closely with AI/ML engineers and data scientists to bring models, APIs, and data pipelines into production-ready experiences. You’ll own the full stack, from frontend to backend to cloud—ensuring performance, reliability, and usability at every layer. You’ll also partner with product and design to create AI experiences that are clear, trustworthy, and impactful. If you enjoy turning complex technology into products people actually use, this is your role. This is a hybrid position; it is not eligible for sponsorship or relocation assistance. How You'll Make An Impact You’ll help power a multi-year AI strategy focused on consumer value, employee tools, and responsible AI. In this role, you will: - Build full-stack applications, data APIs, and AI-powered dashboards - Develop backend services (Python: FastAPI/Django, Node.js) - Integrate with Databricks and AWS SageMaker - Create responsive frontends (React, Next.js, TailwindCSS) - Deploy cloud-native apps (AWS, GCP, or Azure) - Connect RAG pipelines, vector databases, and model endpoints - Implement authentication, data access, and API management - Build CI/CD pipelines, testing, and performance optimization - Collaborate with product and design on AI-driven experiences ABOUT YOU You’ll Be Highly Rated If: - You have the experience. 5+ years building production full-stack applications with Python, JavaScript, and SQL/NoSQL systems. - You've earned the degree. Bachelor's in Computer Science, Engineering, or a related field. - You've integrated software with AI/ML services, data APIs, or model endpoints — as a consumer of those services. - You've deployed on AWS, GCP, or Azure, ideally with Databricks or SageMaker. You'll Be One of Our Top Picks If: - You love turning complex AI models into products people actually use. - You move fluently across frontend, backend, and cloud. - You're as comfortable debating UX as you are optimizing a data pipeline. FAIR PAY AND A JUST WORKPLACE At Consumer Reports, we are committed to fair, transparent pay and we strive to provide competitive, market-informed compensation.The target salary range for this position is $100K-$140K. It is anticipated that most qualified candidates will fall near the middle of this range. Compensation for the successful candidate will be informed by the candidate’s particular combination of knowledge, skills, competencies, and experience. We have three locations: Yonkers, NY, Washington, DC and Colchester, CT. We are registered to do business in and can only hire from the following states and federal district: Arizona, California, Connecticut, Illinois, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Texas, Vermont, Virginia and Washington, DC. Salary ranges - NY/California: $120K-$140K annually - DMV/Massachusetts: $115K-$135K annually - Colchester, CT and additional approved CR locations: $100K-$120K annually Consumer Reports is an equal opportunity employer and does not discriminate in employment on the basis of actual or perceived race, color, creed, religion, age, national origin, ancestry, citizenship status, sex or gender (including pregnancy, childbirth, related medical conditions or lactation), gender identity and expression (including transgender status), sexual orientation, marital status, military service or veteran status, protected medical condition as defined by applicable state or local law, disability, genetic information, or any other basis protected by applicable federal, state or local laws.

Title: Associate Director, Audience Development Location: Yonkers, NY Hybrid Job Description: WHO WE ARE Consumer Reports is an independent, nonprofit organization dedicated to a fair and just marketplace for all. CR is known for our rigorous testing and trusted ratings on thousands of products and services. We report extensively on consumer trends and challenges, and survey millions of people in the U.S. each year. We leverage our evidence-based approach to advocate for consumer rights, working with policymakers and companies to find solutions for safer products and fair practices. Our mission starts with you. We offer medical benefits that start on your first day as a CR employee that include behavioral health coverage, family planning and a generous 401K match. Learn more about how CR advocates on behalf of our employees. OVERVIEW Our Audience Development team operationalizes Consumer Reports’ mission to create a safer, fairer, and more transparent marketplace, ensuring our trusted, independent guidance is highly visible wherever people make decisions—across traditional search, answer engines, newsletters, CR’s app, alerts, and social and emerging platforms. In a time of information overload, misinformation, and peak distrust, this is more important than ever. We’re looking for an experienced data detective, diplomat, and leader—the Associate Director, Audience Development will help drive audience strategy, activating and nurturing discoverability, engagement, and conversion across onsite and offsite channels, organic and paid, working collaboratively, cross-functionally, or independently, as needed. Reporting to CR’s Executive Managing Editor, you will act as the primary liaison for audience priorities and strategic alignment across CR divisions, spanning product management, marketing, and editorial, among others. This hybrid position with in-office collaboration (Yonkers and/or NYC) just once per month provides excellent flexibility. This position is not eligible for sponsorship or relocation assistance. How You'll Make An Impact As Associate Director, Audience Development you will create and continually optimize organizational standards that will help CR’s digital presence evolve in parallel with consumer needs and the technical marketplace, helping humans, agents, and everything in between find and rely on our insights at critical conversion and connection moments. - Drive CR’s audience strategy, evolving the integration of our discoverability strategy across all channels and platforms and in collaboration with all relevant divisions, - Oversee the Audience Development team, establishing technical, digital, and editorial best practices for excellence in both search results, answer engines, and nascent technologies - Develop and maintain growth and optimization strategies across owned and distributed surfaces (web, app, Apple News, YouTube, Reddit, TikTok, Newsletters, etc.) in close collaboration with cross-functional teams, namely Marketing and Content - Advise the Executive Managing Editor on defining and evolving audience KPI frameworks and roadmaps to measure short-term and long-term success - Translate data into action: Help inform product roadmaps and editorial planning with specific and directional insights - Establish cross-functional partnerships with Content, Product, Marketing, Analytics, Testing, Leadership, and other relevant teams to align on and elevate distribution, engagement, and optimization - Advocate for brand visibility in AI ecosystems, ensuring attribution and authority signaling across generative engines - Build, manage, and mentor an evolving audience team, comprising both full-time staff and project-based freelancers ABOUT YOU You’ll Be Highly Rated If: - You have the experience: 10 years in audience strategy and insights, content strategy, growth strategy for a digital publisher, tech nonprofit, or mission-driven brand. - You’ve managed teams in highly matrixed environments: 6+ years managing and mentoring teams, as well as cross-functional initiatives. - You have experience in a non-profit environment. - You are proficient with multiple search analytics tools and platforms. - You have proven success leading or partnering on newsletter programs and platform packaging strategies. - You have excellent communication skills, bridging editorial with digital, marketing and analytical teams around shared audience goals. - You've led nascent AI optimization across digital and editorial teams in publishing environments. - You have proven change management experience with cross-functional teams around audience development KPIs. You'll Be One of Our Top Picks If: - You have experience in a nonprofit environment. - You have experience with a commerce or shopping site. FAIR PAY AND A JUST WORKPLACE At Consumer Reports, we are committed to fair, transparent pay and we strive to provide competitive, market-informed compensation.The target salary range for this position is $160K-$180K. It is anticipated that most qualified candidates will fall near the middle of this range. Compensation for the successful candidate will be informed by the candidate’s particular combination of knowledge, skills, competencies, and experience. We have three locations: Yonkers, NY, Washington, DC and Colchester, CT. We are registered to do business in and can only hire from the following states and federal district: Arizona, California, Connecticut, Illinois, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Texas, Vermont, Virginia and Washington, DC. Consumer Reports is an equal opportunity employer and does not discriminate in employment on the basis of actual or perceived race, color, creed, religion, age, national origin, ancestry, citizenship status, sex or gender (including pregnancy, childbirth, related medical conditions or lactation), gender identity and expression (including transgender status), sexual orientation, marital status, military service or veteran status, protected medical condition as defined by applicable state or local law, disability, genetic information, or any other basis protected by applicable federal, state or local laws. Consumer Reports will provide you with any reasonable assistance or accommodation for any part of the application and hiring process.

WHO WE ARE Consumer Reports is an independent, nonprofit organization dedicated to a fair and just marketplace for all. CR is known for our rigorous testing and trusted ratings on thousands of products and services. We report extensively on consumer trends and challenges, and survey millions of people in the U.S. each year. We leverage our evidence-based approach to advocate for consumer rights, working with policymakers and companies to find solutions for safer products and fair practices. Our mission starts with you. We offer medical benefits that start on your first day as a CR employee that include behavioral health coverage, family planning and a generous 401K match. Learn more about how CR advocates on behalf of our employees. OVERVIEW CR’s Design System team builds the core components, patterns, and infrastructure that enable better product experience for our members. We are seeking a Product Design Manager to own the design, evolution, and day-to-day advancement of our design system. Reporting to the Director, Product Design, this hands-on leader is responsible for designing scalable, high-quality components and patterns while establishing the processes that enable product teams to contribute while maintaining consistency, quality, and coherence. While the primary focus is owning and advancing our design system, this role will also contribute directly to product design initiatives as needed, partnering with cross-functional teams to ensure system integrity, consistency, and thoughtful user experience execution. If you are a design leader who enjoys shaping the underlying architecture of great digital products while staying close to the work itself. We are looking forward to reviewing your application and portfolio. This is a remote position. This role is not eligible for relocation assistance or sponsorship. How You'll Make An Impact This role is accountable for driving the quality, consistency, and scalability of the system while enabling teams to effectively adopt and contribute to it. It sits at the intersection of craft, systems thinking, execution, and enablement. In this position, you will: - Design and deliver high-quality, reusable components, patterns, and interaction models that are scalable, accessible, and aligned with engineering constraints. - Define and evolve contribution guidelines and workflows to establish and manage a federated contribution model that enables teams to effectively contribute and scale the design system. - Set and uphold contribution standards and quality expectations for the design system, including reviewing and approving contributions from product teams. - Contribute to system architecture decisions in partnership with engineering. - Own prioritization decisions for the design system backlog and roadmap based on product needs, system gaps, and adoption goals. - Partner with project management to support intake, planning, and delivery of design system work. - Partner closely with Product, Engineering, and Design to ensure system alignment with product needs, including alignment between design assets and coded components and informing component architecture, tokens, and implementation patterns. - Track adoption and identify gaps in system usage and coverage across product teams. - Contribute to product design initiatives as needed, applying and extending system components in real-world contexts. - Balance system integrity with pragmatic product delivery needs. ABOUT YOU You’ll Be Highly Rated If: - You have 5–8+ years of experience in product design, including hands-on experience building, launching and maintaining a design system. - Your portfolio demonstrates systems thinking and component-based design. - You’ve worked in lean or early-stage design system environments. - Your experience includes contributing to or establishing a federated or contribution-based system model. - You have a solid understanding of scalable design patterns, modular frameworks, and accessibility standards. - You can strike a balance between strategic system evolution and tactical product needs. You'll Be One of Our Top Picks If: - You have collaborated with engineering teams and have a familiarity with front-end implementation constraints. - You enjoy strong communication skills and are comfortable working in cross-functional environments. FAIR PAY AND A JUST WORKPLACE At Consumer Reports, we are committed to fair, transparent pay and we strive to provide competitive, market-informed compensation.The target salary range for this position is $155K- $175K. It is anticipated that most qualified candidates will fall near the middle of this range. Compensation for the successful candidate will be informed by the candidate’s particular combination of knowledge, skills, competencies, and experience. We have three locations: Yonkers, NY, Washington, DC and Colchester, CT. We are registered to do business in and can only hire from the following states and federal district: Arizona, California, Connecticut, Illinois, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Texas, Vermont, Virginia and Washington, DC. Consumer Reports is an equal opportunity employer and does not discriminate in employment on the basis of actual or perceived race, color, creed, religion, age, national origin, ancestry, citizenship status, sex or gender (including pregnancy, childbirth, related medical conditions or lactation), gender identity and expression (including transgender status), sexual orientation, marital status, military service or veteran status, protected medical condition as defined by applicable state or local law, disability, genetic information, or any other basis protected by applicable federal, state or local laws. Consumer Reports will provide you with any reasonable assistance or accommodation for any part of the application and hiring process.