Create exceptional products with passionate people
Professional Services Manager – Offline, Online
Location
Colombia
Posted
13 days ago
Salary
0
Seniority
Junior
Job Description
Professional Services Manager – Offline, Online
SD Solutions
• Lead live onboarding and training sessions with customers • Configure Connecteam based on provided requirements • Upload and manage employee data accurately • Perform QA and thorough review of setups before go-live • Advise customers on best practices
Job Requirements
- 1+ year of experience in SaaS onboarding, implementation, or technical support
- Strong technical aptitude and attention to detail
- Native or near-native English level
- Ability to break down complex requirements
- Confidence working with non-technical managers
- Previous experience with SaaS configuration or back-office support is a plus
Benefits
- Exceptional customer onboarding and configuration support
- Hands-on guidance for translating workflows into a working system
- Opportunity to collaborate with global teams
- Work with various tools including Notion, Google Docs, Zoom, and more
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