Role Description We're seeking an Account Manager who will lead high-profile relationships within the speech and AI ecosystem. This role combines technical fluency, partnership management, legal and commercial awareness. The successful candidate will act as a trusted interface between client technical teams and internal delivery teams, ensuring alignment, solution clarity, and long-term partnership stability. This is not a pure sales role. It requires strong technical credibility and a customer-first mindset. - Serve as the primary relationship lead for a major enterprise technology partner within the speech and AI domain. - Engage directly with client stakeholders across Product, Engineering, ML, Data Science, and Speech teams. - Translate complex technical requirements into clear internal delivery plans and execution roadmaps. - Ensure alignment between client expectations and operational capabilities across data, engineering, and production teams. - Demonstrate domain fluency across TTS, ASR, transcription workflows, data collection, annotation, and model training support. - Contribute technical insight during solution design discussions, including conversations around model accuracy, constraints, scaling, and evaluation methodologies. - Protect and stabilize existing revenue streams while supporting responsible expansion aligned with the client’s technical roadmap. - Participate in RFP/RFI responses and commercial discussions with awareness of scope, margin, and delivery risk. - Partner closely with delivery, data operations, engineering, and product teams to ensure seamless transition from scoping to execution. - Identify risks early, escalate appropriately, and maintain transparency across stakeholders. - Build long-term trust through responsiveness, clarity, and professionalism in complex enterprise environments. Qualifications - 5+ years of experience within speech technology, AI/ML services, data annotation, data collection, or language technologies. - Experience working with large technology platforms or enterprise AI customers. - Technical fluency in deep learning-based TTS and ASR systems, voice technologies, NLP fundamentals, and model training pipelines. - Strong understanding of annotation workflows, dataset management, and model evaluation concepts. - Comfort engaging directly with engineering, ML, and product stakeholders. - Strong communication skills with the ability to bridge technical and operational teams. - Commercial awareness and structured account management discipline within enterprise environments. Benefits - Competitive base salary - Flexible working arrangements - Annual leave plus public holidays - Private healthcare options - Life assurance and income protection coverage - Professional development support and learning opportunities - International exposure across global teams and clients - A collaborative, people-first culture within a growing global organization

Role Description This is an exciting opportunity for an experienced Estimator or Quantity Surveyor to join a growing construction consultancy during a period of expansion and transformation. - Initially, the role will focus on producing accurate construction estimates, completing take-offs, reviewing drawings, and supporting tender submissions. - As the company's AI and automation capabilities continue to evolve, the role will increasingly focus on validating and quality-checking AI-generated outputs, applying professional judgement to ensure accuracy and identify inconsistencies. - This is not a data-entry role and not a purely AI-focused position. - The successful candidate must have strong estimating fundamentals and the confidence to independently assess costs, quantities, and project requirements. Key Responsibilities - Prepare detailed construction cost estimates and tender pricing submissions. - Review architectural and construction drawings and specifications. - Perform quantity take-offs and measure project requirements accurately. - Assess project scope and identify potential cost risks or omissions. - Validate and quality-check AI-generated estimates and take-offs. - Apply professional judgement to identify pricing discrepancies, logic errors, or missing information. - Liaise directly with contractors, builders, and project stakeholders to clarify project requirements. - Maintain estimating databases and pricing information. - Support continuous improvement initiatives within the estimating process. - Work collaboratively within a fast-paced and evolving environment. Qualifications - Minimum 5 years of hands-on construction estimating or quantity surveying experience. - Strong understanding of construction drawings, specifications, take-offs, and pricing methodologies. - Experience preparing estimates for residential, commercial, or mixed-use construction projects. - Excellent analytical and problem-solving skills. - Strong attention to detail and commercial awareness. - Comfortable communicating with UK-based contractors and construction professionals via phone and email. - Ability to work independently and manage workload effectively in a remote environment. - Positive attitude towards technology, AI, and process automation. - Strong written and verbal English communication skills. Ideal Background - Experience within a construction estimating consultancy, SME, or fast-paced construction business. - Exposure to UK construction projects and estimating practices. - Experience working in a growing business, agency, consultancy, or entrepreneurial environment. - Comfortable adapting to changing priorities and managing multiple projects simultaneously. - Naturally proactive, accountable, and solutions-focused. What Success Looks Like Within the first 90 days, you will be confidently producing accurate estimates while becoming a trusted reviewer of AI-assisted outputs. You will play a key role in ensuring the quality, accuracy, and reliability of project pricing while contributing to the ongoing evolution of the company's estimating processes. Benefits - Permanent, full-time remote position. - Monday to Friday, UK business hours. - Long-term career growth opportunity. - Exposure to innovative AI and automation initiatives within the construction industry. - Opportunity to join a growing business during an exciting expansion phase.

Role Description As a Senior AI Delivery Engineer in the Solution Delivery department, you will be a hands-on technical owner responsible for designing, building, and deploying enterprise-grade conversational AI and agentic automation solutions on the Omilia platform. You will serve at the intersection of AI engineering and client delivery — translating complex CX requirements into production-ready implementations. This role is structured as the entry point to technical leadership at Omilia. Accountabilities - Own technical delivery quality from design through go-live and hypercare — ensuring on-time, on-budget outcomes aligned with client CX goals. - Serve as the primary technical point of contact for assigned client engagements — translating business requirements into technical architectures and CX designs. - Proactively identify and manage delivery risks, escalate complex technical issues, and drive resolution with urgency. - Provide technical guidance and mentorship to junior engineers within the delivery team. - Contribute to internal delivery accelerators, tooling, reusable solution components, and best-practice documentation. - Collaborate across Solution Delivery, Product, Platform, R&D, Sales, Pre-Sales, and Certified Partners to ensure alignment on project requirements and Omilia platform capabilities. Key Responsibilities - Design, configure, and deploy end-to-end conversational AI solutions on the Omilia OCP platform — covering agentic workflows blended with traditional NLU modelling, and omnichannel integrations. - Integrate GenAI capabilities into production deployments — including RAG pipelines, embedding search, and LLM prompt engineering. - Manage contact centre infrastructure integrations: IVR, SIP, CTI, and omnichannel APIs. - Maintain trusted relationships with customers and partners throughout the project lifecycle. - Collaborate closely with Solution Architects, Product, Platform, R&D, and Pre-Sales to ensure alignment on project requirements and Omilia platform capabilities. - Actively research developments in conversational AI, agentic frameworks, and GenAI tooling to drive continuous improvement in delivery processes. - Foster a culture of quality, innovation, and ownership within the team. Qualifications - 5+ years of hands-on experience delivering conversational AI or agentic automation solutions in enterprise environments. - Proven delivery track record with at least one major conversational AI platform: Omilia OCP, Cognigy, Kore.ai, Google CCAI, Nuance, Amazon Lex, or equivalent. - Practical experience integrating GenAI/LLM capabilities into production systems: RAG, embeddings, prompt engineering, LLM APIs (OpenAI, Gemini, Claude, etc.). - Solid proficiency in Python (preferred) or Node.js for backend integrations and automation scripting. - Experience with CX and contact centre infrastructure: IVR, SIP, CTI, and omnichannel API integrations. Skills & Competencies - Ability to lead technical client conversations and translate complex requirements into implementation plans. - Strong analytical and problem-solving skills — comfortable managing ambiguity in fast-paced, client-facing environments. - Clear communication — able to convey technical concepts to both technical peers and business stakeholders. - Collaborative mindset with demonstrated ability to work across delivery, product, sales, and platform teams. - Self-directed and ownership-oriented — capable of managing multiple concurrent engagements. - Excellent written and spoken English — able to communicate clearly with global customers and engineering teams. Nice to have - Vendor Professional Certification (e.g., Google Dialogflow, Amazon Lex, Microsoft Bot Framework, Cognigy). - Participation in AI hackathons or community projects (e.g., NVIDIA, open-source agent frameworks). - Familiarity with Omilia OCP, Pathfinder, Voice Biometrics, CoPilot, or OptimizeIQ. - Domain experience in banking, healthcare, utilities, or insurance CX. - Exposure to bot analytics or AI quality monitoring tooling. Benefits - Fixed compensation; - Long-term employment with the working days vacation; - Development in professional growth (courses, training, etc); - Being part of successful cutting-edge technology products that are making a global impact in the service industry; - Proficient and fun-to-work-with colleagues; - Apple gear.

Role Description A leading company in the Digital Marketing Agencies is seeking an experienced and visionary AI Lead to drive the development and implementation of innovative artificial intelligence solutions across the organization. The AI Lead will embed automation and AI into every corner of how we plan, execute, and deliver work across: - Paid Social - PPC - Creative - Organic & Content - CRO - Agency Operations This is not a research-focused role — it is a hands-on builder role. You will own the AI roadmap, build scalable systems, automate workflows, and directly improve operational efficiency and client delivery across the business. Key Responsibilities: - Lead and oversee the AI team in designing, developing, and deploying AI and machine learning models and solutions. - Define and execute the AI strategy aligned with business goals and emerging industry trends. - Collaborate with cross-functional teams including data science, engineering, product management, and business units to identify AI-driven opportunities and deliver impactful solutions. - Manage AI projects ensuring timely delivery, quality, and alignment with organizational objectives. - Mentor and develop the AI team by fostering skills growth, collaboration, and innovative thinking. - Stay abreast of the latest AI research, tools, and methodologies and assess their applicability to business problems. - Communicate complex AI concepts clearly to non-technical stakeholders to facilitate informed decision-making. - Advocate best practices for AI ethics, data privacy, and security within the organization. Qualifications - Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, Machine Learning, or related field. - Minimum of 7 years of experience in AI, machine learning, or data science roles, with at least 3 years in a leadership position. - Proven expertise in designing and deploying AI and machine learning solutions at scale. - Strong knowledge of AI frameworks and programming languages such as TensorFlow, PyTorch, Python, and R. - Experience managing and mentoring technical teams. - Excellent communication, project management, and stakeholder engagement skills. - Deep understanding of data governance, ethical AI practices, and data privacy regulations. - Ability to translate complex AI concepts into business value and strategy. - Proven track record of successfully driving AI initiatives from concept to production. Benefits - Attractive Package