Title: Call Center Associate Location: Saint Paul United States Job Description: - Hours Per Week/FTE8 hrs weekly / .2 FTE - Job ShiftDay/Evening - Position TypePart-time regular - Job CategoryNutrition Services - DepartmentNutrition Services - Pay Range$19.49/hr - Pay Range StatementCompensation is based on the level and requirements of the role. Pay within our ranges may also be determined by education, experience, knowledge, skills, location, and abilities as well as internal equity. Hired candidates may be eligible to receive additional compensation based on role (e.g., shift differential, bonus, sales incentive, productivity pay, etc.). - Overtime Eligibility StatusNon-Exempt - Worker TypeEmployee Regions Hospital is looking for a part time Call Center Associate to join the Nutrition team. The Call Center Associate communicates with patients, hospital staff and family members to understand and provide guidance and recommendations during the selection of meals that meet the nutritional/dietary requirements of the patient. The position uses multiple computer applications to place and verify patient meal orders. Performs other duties within the Food & Nutrition Department as assigned. FTE: 0.2 (8 hours per week) Potential shift hours include: Work schedule includes 16 hours per 2 week pay period, including one week day per week, every other weekend, and every other holiday. Weekday, Weekend and Holiday Hours: 3:45pm-7:45pm Required Qualifications: - Experience: 1 year of customer service experience required Salary Rate: $19.49/hour

Role Description Nos encontramos en la búsqueda de personas como TÚ, con actitud, compromiso y muchas ganas de crecer en el mundo del Contact Center. ¡Queremos que formes parte de nuestro equipo como EJECUTIVO ATENCIÓN AL CLIENTE - PREVENCIONES! Trabajo REMOTO. Qualifications - Compromiso y muchas ganas de crecer. - Facilidad de palabra y empatía al comunicarte. Requirements - Sueldo fijo: S/1200 - Bono de productividad: Hasta S/300 - Bono de Bienvenida: S/100 - Bono por Capacitaciones: S/390 - Horario Rotativo: De 9AM - 7PM (9AM A 6PM / 10AM A 7PM) - Lunes a Sábado (entre domingo y feriados) Benefits - Capacitaciones pagadas (S/30 por día). - Pagos puntuales cada mes. - Línea de carrera y oportunidades de ascenso. - Un excelente clima laboral. - Premios, concursos e incentivos por desempeño. - Convenios corporativos con SmartFit y universidades como UCV, UPC, UTP, UPN, entre otras. - Campañas de salud.

Role Description Are you someone who thrives at fast paced working environments? This role is the heartbeat of our medical practice — and a chance to make a real difference in health equity for the communities that count on us. What You’ll Do - Answer incoming telephone calls in a fast paced call center environment. - Schedule, confirm, cancel, and reschedule patient appointments based on provider availability and clinical appropriateness. - Assess root cause of the inquiry to provide first call resolution. - Determine which calls are appropriate for referral to clinical staff. - Interact with clinical staff. - Research patient specific clinical information within the EMR to fax test orders to testing facilities as requested. - Mail welcome letter and appointment cards to new patients. - Must follow clinical protocols by asking pertinent questions to collect patient data. - Recognize an emergent situation and triage call to appropriate clinical department. Qualifications - High school diploma or GED required. - Excellent oral and written communication skills. - Accurate data entry skills with the ability to manage high volumes in a fast-paced environment. - Experience with call center preferred. - Knowledge of medical terminology is a plus. - A commitment to patient-centered care, health equity, and serving diverse, underserved communities. Requirements - Full-time position with scheduling during normal hours of operation, which may include evenings and weekends. - Occasional unscheduled overtime may occur. Benefits - Health, Dental, and Vision Insurance. - Life Insurance ($75,000) and Long-Term Disability — at no cost. - Flexible Spending Accounts (Health FSA up to $3,300 / Dependent Care FSA up to $5,000). - Retirement Plan with 1:1 employer match up to 4%. - Critical Illness, Accident Insurance, and Hospital Indemnity. - Wellness Reimbursement up to $200/year. - PTO starting at 22 days, increasing with tenure, plus 6 paid holidays. Company Description Everything we do at Thundermist is guided by five core values: Integrity, Innovation, Excellence, Community, and Caring. If those resonate with you, you’ll feel at home here. Thundermist Health Center is an equal opportunity employer. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Role Description We’re looking for a Client Concierge to join us remotely in the state of Utah working 9:45 AM PST - 6:15 PM PST Sunday - Thursday or Tuesday - Saturday. This fully remote role is dedicated to delivering a premium, personalized experience to our clients, serving as a key point of contact for complex inquiries related to luxury resale, authentication, pricing and company policies. Through thoughtful communication and expert service, the Client Concierge plays a vital role in enhancing client satisfaction and elevating the overall FASHIONPHILE experience. - Deliver exemplary service by anticipating client needs, educating, advising, and problem-solving with clients on our offerings, policies, and the luxury resale market. - Handle inbound (95%) and outbound (5%) customer interactions via phone, chat, and email, delivering luxury-level support. - De-escalate dissatisfied customers professionally while offering solutions and support. - Collaborate with various internal teams to ensure a seamless and sophisticated client experience reflective of the FASHIONPHILE brand and evolving service offerings. - Document client interactions with precision, contributing to our database and helping refine our client experience strategy. - Maintain strong client relationships by offering expert product advice and fashion trend insights via site chat, video chat, text, email, and phone. - Personalize service through follow-ups, thoughtful notes, and tracking client needs. - Conduct client outreach in support of our Save-a-Sale program, Partner Program, and other client retention and loyalty-based initiatives. - Act as a brand ambassador, ensuring every interaction reflects FASHIONPHILE’s luxury and re-commerce values. Qualifications - A customer-first mindset with strong understanding of luxury service expectations. - Excellent verbal and written communication skills, with the ability to explain complex topics clearly and professionally. - A team player who values collaboration, but is also comfortable working independently. - Ability to multitask, prioritize and manage time effectively. - Individuals who are open to receiving feedback and are always willing to learn. - Strong proficiency in working with e-commerce platforms and navigating websites. - Ability to de-escalate, demonstrate discretion, and resolve stressful situations, maintaining a calm and professional demeanor with frustrated customers. - Ability to work on-site with flexible shifts, including weekends, holidays, and evenings. Requirements - Nice to Have: Prior experience with Ring Central Contact Center, Salesforce, Shopify and Google Suite tools. - Nice to Have: Experience in luxury customer service, e-commerce, or high-end retail. Benefits - Medical, Dental and Vision Coverage. - FSA options for Medical, Dependent Care & Commuter Benefits. - Paid Time off, Paid Sick Time, and Paid Holidays. - 401(k) with generous match program. - Free Life Insurance and AD&D. - Long Term Disability Insurance. - Employee Discount. - Pay Rate: This position begins at $20.00/HR for all New Hires joining the company fully remote in the state of Utah.