Role Description Are you someone who thrives at fast paced working environments? This role is the heartbeat of our medical practice — and a chance to make a real difference in health equity for the communities that count on us. What You’ll Do - Answer incoming telephone calls in a fast paced call center environment. - Schedule, confirm, cancel, and reschedule patient appointments based on provider availability and clinical appropriateness. - Assess root cause of the inquiry to provide first call resolution. - Determine which calls are appropriate for referral to clinical staff. - Interact with clinical staff. - Research patient specific clinical information within the EMR to fax test orders to testing facilities as requested. - Mail welcome letter and appointment cards to new patients. - Must follow clinical protocols by asking pertinent questions to collect patient data. - Recognize an emergent situation and triage call to appropriate clinical department. Qualifications - High school diploma or GED required. - Excellent oral and written communication skills. - Accurate data entry skills with the ability to manage high volumes in a fast-paced environment. - Experience with call center preferred. - Knowledge of medical terminology is a plus. - A commitment to patient-centered care, health equity, and serving diverse, underserved communities. Requirements - Full-time position with scheduling during normal hours of operation, which may include evenings and weekends. - Occasional unscheduled overtime may occur. Benefits - Health, Dental, and Vision Insurance. - Life Insurance ($75,000) and Long-Term Disability — at no cost. - Flexible Spending Accounts (Health FSA up to $3,300 / Dependent Care FSA up to $5,000). - Retirement Plan with 1:1 employer match up to 4%. - Critical Illness, Accident Insurance, and Hospital Indemnity. - Wellness Reimbursement up to $200/year. - PTO starting at 22 days, increasing with tenure, plus 6 paid holidays. Company Description Everything we do at Thundermist is guided by five core values: Integrity, Innovation, Excellence, Community, and Caring. If those resonate with you, you’ll feel at home here. Thundermist Health Center is an equal opportunity employer. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Role Description We’re looking for a Client Concierge to join us remotely in the state of Utah working 9:45 AM PST - 6:15 PM PST Sunday - Thursday or Tuesday - Saturday. This fully remote role is dedicated to delivering a premium, personalized experience to our clients, serving as a key point of contact for complex inquiries related to luxury resale, authentication, pricing and company policies. Through thoughtful communication and expert service, the Client Concierge plays a vital role in enhancing client satisfaction and elevating the overall FASHIONPHILE experience. - Deliver exemplary service by anticipating client needs, educating, advising, and problem-solving with clients on our offerings, policies, and the luxury resale market. - Handle inbound (95%) and outbound (5%) customer interactions via phone, chat, and email, delivering luxury-level support. - De-escalate dissatisfied customers professionally while offering solutions and support. - Collaborate with various internal teams to ensure a seamless and sophisticated client experience reflective of the FASHIONPHILE brand and evolving service offerings. - Document client interactions with precision, contributing to our database and helping refine our client experience strategy. - Maintain strong client relationships by offering expert product advice and fashion trend insights via site chat, video chat, text, email, and phone. - Personalize service through follow-ups, thoughtful notes, and tracking client needs. - Conduct client outreach in support of our Save-a-Sale program, Partner Program, and other client retention and loyalty-based initiatives. - Act as a brand ambassador, ensuring every interaction reflects FASHIONPHILE’s luxury and re-commerce values. Qualifications - A customer-first mindset with strong understanding of luxury service expectations. - Excellent verbal and written communication skills, with the ability to explain complex topics clearly and professionally. - A team player who values collaboration, but is also comfortable working independently. - Ability to multitask, prioritize and manage time effectively. - Individuals who are open to receiving feedback and are always willing to learn. - Strong proficiency in working with e-commerce platforms and navigating websites. - Ability to de-escalate, demonstrate discretion, and resolve stressful situations, maintaining a calm and professional demeanor with frustrated customers. - Ability to work on-site with flexible shifts, including weekends, holidays, and evenings. Requirements - Nice to Have: Prior experience with Ring Central Contact Center, Salesforce, Shopify and Google Suite tools. - Nice to Have: Experience in luxury customer service, e-commerce, or high-end retail. Benefits - Medical, Dental and Vision Coverage. - FSA options for Medical, Dependent Care & Commuter Benefits. - Paid Time off, Paid Sick Time, and Paid Holidays. - 401(k) with generous match program. - Free Life Insurance and AD&D. - Long Term Disability Insurance. - Employee Discount. - Pay Rate: This position begins at $20.00/HR for all New Hires joining the company fully remote in the state of Utah.

Role Description Anomaly Squared is seeking an enthusiastic Outbound Call Center – Pre‑Sales Agent to join our growing telecommunications team. In this role, you will contact prospective customers, identify their needs, and qualify leads that support our sales pipeline. This is a fast‑paced, metrics‑driven position where your communication skills and professionalism directly contribute to our success. This is a remote, full‑time position available only to candidates residing in the approved states listed below. Key Responsibilities - Initiate outbound calls to prospective clients - Identify customer needs and determine interest in our services - Qualify leads and collect accurate information for the sales team - Maintain detailed and organized records in CRM software - Build rapport quickly and represent Anomaly Squared with professionalism - Meet daily and weekly performance expectations Qualifications - Must provide your own equipment (Windows PC, high‑speed internet, USB headset, quiet workspace) - Must currently live and reside in one of the following states: - North Carolina - South Carolina - Georgia - Texas - Oklahoma - Kansas - High school diploma or equivalent - Excellent verbal communication skills - Strong interpersonal skills and ability to build rapport - Basic computer proficiency and comfort navigating CRM tools - Ability to work independently and within a team environment - Strong organizational skills and attention to detail Benefits - Supportive, people‑focused culture - Opportunities for growth and skill development - Fast‑paced environment with meaningful impact - Stable, full time or part time remote work Company Description Join our team at Anomaly Squared and embark on a journey of growth and innovation.

Role Description Are you interested in assisting federal agencies by working on current and emerging policy issues and regulatory programs? Do you want to apply your education and experience to help government agencies improve the way they develop and implement regulations, policies, and programs? Our Regulatory, Policy and Economics (RPE) portfolio has over 30 years of experience supporting the design, implementation, and improvement of federal programs and is seeking a federal rulemaking expert to join them. This on-call, part-time position is available immediately and can be filled as a fully remote position (with options to work at ICF’s Reston, VA headquarters). Job Responsibilities: - Employ strong research, policy analysis, and writing skills to contribute to federal rulemaking documents, stakeholder and public comment reports, policy papers, and technical background documents. - Technical writing and editing including report production. - Work within interdisciplinary teams supporting federal government client agencies that develop and implement regulatory programs affecting various national priorities. What you will do: - Participate in short- and long-term engagements to support federal clients in developing policies and crafting regulations. - Support federal agency efforts to transparently manage and analyze public comments received on proposed agency rules. - Draft, edit, and format federal agency rulemaking documents and develop/adapt style guides for new agency rulemakings. - Support federal agency rulemaking workgroups by providing live document editing in meetings and tracking agency dispensation of reviewer comments. - Provide advice to clients relating to their execution and management of the rulemaking document production and review process. - Support federal rulemaking-adjacent processes, such as public meetings and regulatory impact analyses. - Provide day-to-day technical direction to project staff. - Manage client relationships, ensuring client satisfaction and developing long-term client relationships. - Identify client needs and pursue regulatory support follow-on work or new business opportunities. - Develop recommendations, and draft reports and presentations. Qualifications - Bachelor’s degree (in Public Policy, Political Science, or a related field). - Minimum 5 years of related work experience in a government agency, professional services firm, or related environment; OR Master's degree (in Public Policy or a related field) or equivalent (e.g., JD, MPA) plus minimum 2 years of related work experience. - Demonstrated understanding of and experience working within the federal rulemaking process (or equivalent state regulatory process). - U.S. Citizenship is required per federal contracts. - Ability to obtain and maintain a moderate-level government security clearance. Requirements - 2+ years of experience working on projects related to federal regulatory programs and issues involving research, analysis, and writing. - Regulatory and/or legal research skills. - Strong analytical, problem-solving, organizational, time management, and decision-making skills. - Excellent written and oral communications skills. - Strong attention to detail and collaborative approach. - Proficiency in MS Office (Word, Excel, Outlook, PowerPoint). Benefits - Equal opportunity employer. - Reasonable accommodations available for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs. - Support for candidates requiring AI accommodations during the interview process. Pay Range The pay range for this position based on full-time employment is: $67,355.00 - $114,503.00.