Powering Live.
Principal Engineer I, Prepurchase Platform
Location
United Kingdom
Posted
8 days ago
Salary
0
Seniority
Lead
Job Description
Principal Engineer I, Prepurchase Platform
Ticketmaster
Role Description As a Principal Engineer on the Prepurchase Platform team, you will write code, build systems, and solve hard problems hands-on. This is a systems thinking role: - Reason carefully about distributed systems tradeoffs. - Understand existing designs before proposing changes. - Act on problems without waiting to be asked. You will lead platform modernization efforts, design event-driven architectures, and deliver systems that remain resilient during the highest-demand on-sales, working across multiple teams within the Prepurchase domain. This is a hands-on technical role with no direct reports. You will write production code daily, influence technical direction, and partner with teams across Ticketmaster on cross-cutting architectural decisions. What You Will Be Doing - Identify and act on production problems without being prompted. - Build end-to-end, high-availability systems that handle extreme traffic spikes. - Lead platform modernization initiatives - migrating legacy services to cloud-native, microservice-based architectures. - Design and implement streaming and event-driven solutions using Kafka/gRPC. - Embed deeply in a specific service area or work horizontally across teams. - Champion resilience patterns: circuit breakers, graceful degradation, bulkheads, and auto-scaling strategies. - Collaborate with the Enterprise Architecture team on architectural decisions. - Partner with product, security, and SRE teams to align technical decisions with business priorities. - Drive observability improvements for monitoring and rapid incident response. - Identify and eliminate single points of failure to improve system reliability. - Apply AI and machine learning tools to improve developer productivity. - Evaluate and introduce new technologies that improve performance and reliability. Qualifications - Proven ability to reason about distributed systems tradeoffs. - Proven experience writing production code and building high-traffic systems at scale. - Expertise in Java (17+) and the JVM. - Hands-on experience with a reactive, non-blocking framework. - Deep experience with stream processing and event-driven architecture. - Proven track record building high-throughput, low-latency systems. - Strong command of gRPC and binary serialization formats. - Familiarity with Data-Oriented Design (DoD). - Experience with compact, search-oriented data structures. - Strong grasp of microservice design and service mesh. - Hands-on experience with AWS (EKS) and cloud-native operations. - Proficiency with caching strategies. - Solid understanding of CI/CD pipelines and progressive deployment strategies. - Experience designing for high availability. - Proficiency with AI/ML tools and techniques. - Familiarity with observability tooling. - Strong understanding of security best practices. - Track record of leading technical initiatives across multiple teams. Benefits - Inclusive work environment. - Opportunities for professional and personal development. - Encouragement to bring your whole self to work. Company Description We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company. Our vision at Ticketmaster is to connect people around the world to the live events they love. - We are the world’s largest ticket marketplace. - We provide enterprise tools and services for the live entertainment business. - We are dedicated to helping millions of fans experience live events.
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