DemandScience is a global company which never stops innovating in our mission to provide the healthiest and most predictive global B2B data and intelligence for our customers. Our clients include sales and marketing professionals at global companies. Excellent execution is in our DNA. We provide innovative AI-analytics merged with enriched data to identify your next in-market prospects and customers at scale.
Head of IT Infrastructure and Security
Location
Worldwide
Posted
2 days ago
Salary
0
Seniority
Lead
Job Description
Head of IT Infrastructure and Security
DemandScience
Role Description The Head of IT Infrastructure and Security is responsible for the strategic leadership, governance, security, compliance, and operational management of DemandScience's global technology environment. This executive leadership role ensures the availability, security, scalability, and effectiveness of all enterprise technology services supporting a global workforce and business operation. The role provides executive ownership of: - Enterprise infrastructure - Cybersecurity - Technical operations - Governance - Risk management - Compliance - AI governance - Service delivery - Vendor management - Technology strategy The Head of IT Infrastructure and Security will work closely with executive leadership to ensure technology investments, operational practices, and security controls align with business objectives while maintaining compliance with evolving regulatory, privacy, security, and AI governance requirements. Qualifications - Bachelor's degree in Information Technology, Computer Science, Information Systems, Cybersecurity, or related field. - 10+ years of progressive leadership experience in enterprise IT, infrastructure, security, or technology operations. - 5+ years leading managers, directors, or senior technical leaders within a global organization. - Demonstrated experience leading enterprise infrastructure, cybersecurity, governance, compliance, audit, and operational functions. - Strong expertise with AWS, Microsoft 365, Google Workspace, enterprise SaaS ecosystems, identity management, endpoint management, security operations, and compliance frameworks. - Professional certifications such as CISSP, CISM, ITIL, PMP, AWS, or equivalent certifications are highly desirable. Requirements - Provide strategic leadership for all corporate IT infrastructure, cybersecurity, technical operations, end-user computing, collaboration platforms, and enterprise technology services. - Develop and execute multi-year technology, security, governance, and operational roadmaps aligned with company objectives. - Lead, mentor, and develop senior technology leaders and global IT teams. - Own workforce planning, succession planning, performance management, organizational design, and leadership development initiatives. - Partner with executive and functional leaders across Product, Engineering, Revenue, Legal, HR, and Finance to support business growth and operational excellence. - Own the architecture, availability, performance, security, and lifecycle management of global infrastructure and enterprise technology platforms. - Oversee AWS infrastructure, Microsoft 365, Google Workspace, enterprise SaaS platforms, and associated integrations. - Ensure effective endpoint lifecycle management through platforms including JumpCloud, NinjaOne, CrowdStrike, and related technologies. - Establish service management standards, SLAs, KPIs, operational metrics, and continuous improvement programs. - Own strategic vendor relationships, contract negotiations, technology procurement, software licensing, and third-party service management. - Provide executive leadership and oversight of the Information Security function. - Direct governance, risk management, vulnerability management, identity and access management, MFA, Zero Trust initiatives, endpoint security, incident response, and security awareness programs. - Maintain compliance and audit readiness for GDPR, CCPA, SOC 2 Type II, SOC 3, and future regulatory and industry requirements. - Establish and maintain enterprise security policies, standards, procedures, controls, governance frameworks, and risk management processes. - Lead business continuity, disaster recovery, resilience planning, and crisis management programs. - Oversee third-party risk management, security assessments, vendor compliance reviews, and remediation programs. - Serve as the executive owner for enterprise AI governance and responsible AI adoption. - Establish governance frameworks, policies, standards, controls, and risk management processes for the secure and ethical use of Artificial Intelligence technologies. - Ensure compliance with emerging AI governance standards, including future ISO 42001 requirements and applicable regulatory obligations. - Partner with business leaders to evaluate, govern, and operationalize emerging technologies while balancing innovation, security, compliance, and organizational risk tolerance. Benefits - Paid time off - Medical provided through HMO - Life Insurance - Peer-Appreciation Program - Employee Referral Program - A fast-paced, innovative culture with an open and collaborative environment, where you can make an impact. - Join a great organization that cares about employees!
Related Guides
Related Categories
Related Job Pages
More Infrastructure Engineer Jobs
AWS Cloud Infrastructure Engineer
KoniagKoniag is an Alaska based corporation with a headquarters in Kodiak, Alaska and an additional location in Anchorage Alaska. The company, Koniag, was founded in
Title: AWS Cloud Infrastructure Engineer – RPA Operations (REMOTE) Location: Arlington, VA, USA Job Description: - Tuknik Government Services, a Koniag Government Services company, is seeking an AWS Cloud Infrastructure Engineer – RPA Operations with a Secret security clearance to support TGS and our government customer. The position is remote. - We offer competitive compensation and an extraordinary benefits package including health, dental, and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more. - The AWS Cloud Infrastructure Engineer - RPA Operations will be responsible for designing, implementing, and maintaining the organization's Amazon Web Services (AWS) cloud infrastructure that supports Robotic Process Automation (RPA) operations, specifically in UiPath RPA software. - This role serves as the technical expert for all AWS-related services utilized by RPA customers, ensuring secure, scalable, and highly available virtual infrastructure for automation workloads. - The position requires deep expertise in AWS services, virtualization technologies, security management, and container orchestration. - The ideal candidate will manage complex cloud environments including virtual machines, AWS Workspaces, Hardware Security Modules (HSM), and certificate management systems while maintaining strict security protocols for Non-Person Entity (NPE) credentials and unattended automation infrastructure. - This role combines cloud architecture, systems administration, security management, and DevOps practices with specialization in System Center Configuration Manager (SCCM) and Kubernetes orchestration. - The engineer will work closely with RPA development teams, security personnel, and end-users to ensure optimal performance, security, and accessibility of cloud resources that enable enterprise-wide automation capabilities. Essential Functions, Responsibilities & Duties may include, but are not limited to: - AWS Infrastructure Management & Administration: - Design, deploy, and maintain AWS cloud infrastructure supporting RPA/UiPath customer operations - Create and manage virtual machines (EC2 instances) optimized for unattended automation workloads - Configure and maintain AWS Workspaces for RPA developers and automation operators - Implement and manage AWS services including but not limited to: EC2, VPC, S3, IAM, CloudWatch, CloudFormation, Systems Manager, and CloudTrail - Monitor cloud resource utilization, performance metrics, and costs; optimize infrastructure for efficiency - Implement and maintain backup, disaster recovery, and business continuity solutions for RPA infrastructure - Manage cloud networking configurations including VPCs, subnets, security groups, routing tables, and network ACLs - Ensure high availability and fault tolerance of critical RPA infrastructure components - Plan and execute infrastructure scaling activities to meet growing automation demands - Perform system maintenance, patching, and updates across cloud environments Security & Certificate Management: - Manage AWS Hardware Security Module (HSM) or similar infrastructure for secure operations - Implement and maintain digital certificate lifecycle management for RPA operations - Configure and manage Non-Person Entity (NPE) credentials for unattended automation processes - Establish secure credential storage, rotation, and access procedures using AWS HSM or similar and Secrets Manager - Implement and enforce security best practices for cloud infrastructure and automation workloads - Manage Identity and Access Management (IAM) policies, roles, and permissions for RPA services - Configure and monitor security controls including encryption at rest and in transit - Conduct security assessments and implement remediation measures for identified vulnerabilities - Maintain compliance with organizational cybersecurity policies and federal security standards - Manage PKI (Public Key Infrastructure) components and certificate authorities for automation environments - Coordinate with security teams on audits, compliance requirements, and security incidents Systems Management & Configuration: - Administer System Center Configuration Manager (SCCM) for endpoint management and software distribution - Deploy and manage applications, updates, and configurations across virtual infrastructure using SCCM - Maintain SCCM infrastructure including site servers, distribution points, and management points - Create and maintain SCCM task sequences, packages, and deployment collections - Monitor system compliance and remediate configuration drift - Integrate SCCM with cloud services for hybrid environment management - Troubleshoot SCCM-related issues and optimize performance Container Orchestration & Kubernetes Management: - Design, deploy, and manage Kubernetes clusters - Configure and maintain Amazon Elastic Kubernetes Service (EKS) or equivalent container platforms - Develop and manage container images, pods, services, and deployments - Implement container security best practices and vulnerability scanning - Monitor cluster health, resource utilization, and application performance - Troubleshoot container and orchestration issues - Implement CI/CD pipelines for container deployments User Support & Documentation: - Provide technical support to RPA customers for AWS infrastructure access and usage issues - Troubleshoot and resolve virtual infrastructure problems including connectivity, performance, and configuration issues - Create and maintain comprehensive documentation for AWS infrastructure procedures and configurations - Document step-by-step procedures for NPE credential acquisition and setup in AWS environments - Develop user guides for accessing and utilizing AWS Workspaces and virtual machines - Maintain runbooks for common administrative tasks and troubleshooting scenarios - Conduct knowledge transfer sessions with team members and end-users - Respond to user inquiries regarding cloud infrastructure capabilities and limitations Required Qualifications: Education: - Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or related technical field; OR - Equivalent combination of education and professional experience in cloud infrastructure, systems engineering, or DevOps Experience: - Minimum 4-5 years of hands-on experience with AWS cloud services and infrastructure management - Minimum 3 years of experience with virtual machine administration and cloud computing environments - Demonstrated experience with System Center Configuration Manager (SCCM) administration - Minimum 2 years of experience with Kubernetes or container orchestration platforms - Experience with security management, certificate authorities, and cryptographic systems - Previous experience supporting enterprise automation or RPA infrastructure (preferred) - Experience with Infrastructure as Code (IaC) and DevOps practices Technical Skills: Required: AWS Services: - Expert-level knowledge of AWS core services (EC2, VPC, S3, IAM, CloudWatch) - Advanced experience with AWS Workspaces and virtual desktop infrastructure (VDI) - Proficiency with AWS Hardware Security Module (CloudHSM or AWS Managed HSM) - Strong understanding of AWS security services (Secrets Manager, KMS, Certificate Manager, IAM) - Experience with AWS networking, security groups, and VPC configurations - Familiarity with AWS automation tools (CloudFormation, Systems Manager, CLI, SDKs) Security & Certificate Management: - Deep knowledge of Public Key Infrastructure (PKI) and certificate lifecycle management - Experience with digital certificate creation, distribution, and revocation - Understanding of cryptographic concepts and secure key management - Experience managing Non-Person Entity (NPE) credentials and service accounts - Knowledge of security compliance frameworks and best practices Systems Management: - Advanced proficiency with Microsoft System Center Configuration Manager (SCCM) - Experience with endpoint management, patch management, and software distribution - Knowledge of Windows Server administration and Active Directory integration - Familiarity with PowerShell scripting for automation and system management Container & Orchestration: - Strong experience with Kubernetes architecture, deployment, and management - Proficiency with Amazon EKS or other managed Kubernetes services - Knowledge of Docker and container technologies - Experience with container security scanning and vulnerability management - Understanding of microservices architecture and cloud-native applications Infrastructure as Code & Automation: - Proficiency with Infrastructure as Code tools (Terraform, CloudFormation, ARM templates) - Experience with configuration management tools (Ansible, Puppet, Chef) - Strong scripting skills (PowerShell, Python, Bash) - Familiarity with CI/CD pipelines and DevOps tools (Jenkins, GitLab, Azure DevOps) Monitoring & Troubleshooting: - Experience with cloud monitoring and logging solutions (CloudWatch, CloudTrail, ELK stack) - Strong analytical and troubleshooting skills for complex cloud environments - Performance tuning and optimization expertise Preferred: - AWS certifications (Solutions Architect, SysOps Administrator, Security Specialty, DevOps Engineer) - Certified Kubernetes Administrator (CKA) or Certified Kubernetes Application Developer (CKAD) - Microsoft certifications (Azure Administrator, SCCM/MECM certification) - UiPath infrastructure knowledge or RPA platform administration experience - Experience with HashiCorp tools (Vault, Consul, Terraform) - Knowledge of networking protocols, load balancers, and CDN services - Experience with disaster recovery and business continuity planning - Familiarity with compliance frameworks (FedRAMP, NIST, FISMA) Professional Competencies: - Strong analytical and problem-solving abilities for complex technical challenges - Excellent documentation skills with attention to detail and accuracy - Effective communication skills to explain technical concepts to diverse audiences - Customer-service oriented with a focus on user satisfaction - Ability to work independently and manage multiple concurrent projects - Strong organizational and time management skills - Commitment to continuous learning and staying current with cloud technologies - Collaborative team player with ability to work across functional groups - Security-conscious mindset with understanding of risk management - Proactive approach to identifying and resolving potential issues Security & Clearance Requirements: - Must be able to obtain and maintain Secret clearance - Ability to handle sensitive information and credentials with appropriate discretion - Understanding of and adherence to federal cybersecurity requirements Other Requirements: - Availability for on-call support rotation for critical infrastructure issues - Willingness to work outside normal business hours for maintenance windows when necessary - Ability to support geographically dispersed user base - Commitment to maintaining professional certifications and technical skills - Strong ethical standards regarding system access and data security - U.S. Citizen. Our Equal Employment Opportunity Policy The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment. The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodations. Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services, and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward-leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com. Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352
Role Description NVIDIA is looking for a Network Operations Engineer to support and maintain our cloud network infrastructure. This network serves the needs across the whole software stack for NVIDIA, from Graphics Drivers to Autonomous Vehicles and Artificial Intelligence. In this role, the Network Operations Engineer will remediate critical alerts within defined SLAs, triage production impacting network incidents, and interact with internal customers on network related issues. They will also be responsible for engaging with external vendors to remediate hardware and software issues, and participate in project related work such as network device upgrades and capacity augmentations. An ideal candidate will possess a wide range of skills, including alert monitoring & resolution in large-scale networks and CSP environments, outstanding troubleshooting skills, understanding of L3 underlay networks, and network protocol knowledge in large multi-vendor infrastructures. - Engage in 24/7 global shift rotations to provide remote support for network repairs and changes while collaborating across teams and updating customers on status and ticket information. - Drive operational improvements in change management and daily operations by following procedures. - Manage and operate large scale IP network technologies and infrastructures. - Utilise your skills in Peering and Datacenter interconnect technologies: PNI, Transit, Exchange, Passive DWDM, Wave circuits. - Monitor and support the network health of on-premises and cloud infrastructures. - Collaborate and develop workflow enhancements while documenting best practices. Qualifications - Deep knowledge and experience of TCP/IP, BGP, OSPF, MPLS, IS-IS, VxLAN, EVPN, QoS, GRE, IPsec, DNS, and MACsec. - Over 4 years of experience in network operations. - Skilled in network troubleshooting techniques and leveraging creative problem-solving abilities. - Strong track record of alert response within defined SLAs and Incident management. - Experience with one or more of the following CSP environments: AWS, Azure, GCP, OCI. - Familiarity with Arista, Fortinet and Juniper. - Hands-on experience with contributing to tooling and automation for provisioning, monitoring, and managing complex network infrastructures. - Bachelor’s degree in Computer Science, related technical field, or equivalent experience. - Excellent verbal and written communication skills. Ways To Stand Out From The Crowd - Strong background of Mellanox/Cumulus OS. - Working knowledge of Infiniband technology. - Skilled in Unix/Linux system administration, with the ability to write and understand Python/Shell scripts to enhance productivity in hyperscale environments. - Familiarity with leveraging tools such as Netbox/Nautobot, Prometheus, Grafana, Panoptes to monitor and manage a global network. - Passionate about innovating and investing in ground breaking technologies. Company Description NVIDIA is widely considered to be one of the technology world’s most desirable employers. We have some of the most forward-thinking and hard-working people in the world working for us. Are you creative and autonomous? Do you love a challenge? If so, we want to hear from you. NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.
Role Description Na Qualificar TI, somos especialistas em Governança de Dados, Gerenciamento de Projetos, Transformação Digital e Outsourcing. Se você gosta de aprender, compartilhar conhecimento e construir soluções que fazem diferença, esta vaga é para você. - Elaboração, implantação e condução técnica de projetos de Cloud / Virtualização / Storage / Backup / Bancos de Dados / Containers / CI/CD / Servidores / Monitoração. Qualifications - Diploma de bacharelado em Ciências da Computação, Engenharia de Computação, Sistemas de Informação ou áreas correlatas. - Experiência comprovada em carteira ou carta/declaração de empregador anterior, em ao menos duas das seguintes áreas de conhecimento: Cloud / Virtualização / Storage / Backup / Bancos de Dados / Containers / CI/CD / Servidores / Monitoração. Requirements - Certified Data Management Professional (CDMP) da DAMA International. - Certified Information Management Professional (CIMP) da eLearningCurve. - Pós-graduação ou MBA em Gestão da Informação, Gestão de Dados, ou Governança de TI. Benefits - Ambiente Inovador: Aqui você trabalha com um time diverso e colaborativo, que valoriza o seu conhecimento e incentiva seu crescimento. - Desenvolvimento Contínuo: Oferecemos treinamentos, certificações e programas de capacitação para você evoluir sempre. - Impacto Real: Atuamos em projetos estratégicos que transformam empresas e entregam resultados concretos. - Cultura que acolhe: Valorizamos a diversidade como parte da nossa cultura e acreditamos que a inovação nasce das diferenças.
AI Infrastructure Operations Engineer
The Health Management AcademyWe Power Our Community to Drive Health Forward.
• Establish operational reliability for Companion across AKS infrastructure, AI agent workloads, monitoring systems, and deployment pipelines. • Build meaningful observability practices that help PHM understand platform behavior, usage trends, and operational risks before they become incidents. • Create sustainable operational hygiene around patching, CVE remediation, secrets rotation, dependency management, and cloud maintenance cycles. • Strengthen platform resilience, documentation, and operational processes so the environment can scale without relying on tribal knowledge. • Monitor and maintain AKS infrastructure, AI agent workloads, deployment pipelines, and support Azure services. • Investigate incidents, troubleshoot production issues, and improve platform resilience through better operational patterns and tooling. • Support release operations and help ensure deployments remain stable, observable, and recoverable.

