Role Description Du bist die Person, die den Staffelstab vom Vertrieb übernimmt – und dann dafür sorgst, dass aus einem unterschriebenen Vertrag ein erfolgreicher Kunde wird. Das bedeutet: Du begleitest Projekte von der Prozessanalyse über die Implementierung bis zum Go-Live. Du führst Trainings durch, bist proaktiv bei deinen Kunden, und trägst echte Verantwortung – auch für deinen eigenen Umsatz. Das ist keine klassische Customer Success Rolle. Es ist eine Kombination aus Projektmanagement, Consulting und Training – jeden Tag ein bisschen anders, immer nah am Kunden. Deine Aufgaben - Du übernimmst Neukunden nach dem Vertragsabschluss aus dem Vertrieb (via weclapp) und startest mit einem Projektstartgespräch: Was wurde verkauft, was erwartet der Kunde, wie geht es weiter? - Du analysierst bestehende Prozesse beim Kunden (Rechnungswesen, Vertragsmanagement, Posteingang etc.), dokumentierst sie und setzt sie in Amagno um – eigenständig oder begleitend. - Du koordinierst Projekte: Zeitplan, Schnittstellen zu Partnern (z. B. DATEV, Lexware), Abstimmung mit internen und externen Beteiligten. - Du führst Amagno Basic & Advanced Trainings remote durch – strukturiert, mit Trainingsumgebung, rollierend im Team. - Du betreust aktiv deine Kunden: ca. 10 pro Person, proaktive Health Checks, AI-Feature-Workshops (Automate & Autopilot), gelegentliche Up- und Cross-Sell-Impulse. - Du stellst deine eigenen Rechnungen nach erbrachter Leistung und hast deinen monatlichen Umsatz im Blick. Qualifications - Nachweisbare Erfahrung im ECM/DMS-Umfeld. Du kennst die typischen Anforderungen, Workflows und Herausforderungen dieser Systeme aus der Praxis. - Du packst an, bevor du analysierst. Fehler sind okay – solange du daraus lernst und weitermachst. - Empathie und Kundennähe: Du arbeitest mit Geschäftsführern, IT-Verantwortlichen und Verwaltung – manchmal alle drei in einem Projekt. - Du arbeitest selbstständig und trägst Verantwortung für deine Projekte. - Unternehmerisches Denken: Du verstehst, dass deine Stunden direkt mit dem Unternehmenserfolg zusammenhängen – und willst das mitgestalten. Requirements - Erfahrung in der Trainings- oder Workshop-Moderation. - Kenntnisse in Projektmanagement-Tools (Miro, Google Docs, weclapp). - DATEV- oder Lexware-Schnittstellenwissen. - KPI-Erfahrung (Billable Hours, Churn, CSAT o. ä.). Benefits - 45.000 – 63.000 € Fixgehalt – je nach Erfahrung. - 100% Remote-Vertrag – kein Pendelzwang, kein Hybrid-Muss. Wer ins Büro will: Amagno zieht bald in ein komplett neues Büro im Oldenburger Hafen. - Flexible Arbeitszeiten, betriebliche Altersvorsorge, moderne Hardware und so weiter. - Ein Team, das füreinander einsteht und das Amagno Produkt, das echte Probleme löst plus AI Pionier ist. - Montag als Lern- und Abstimmungstag – Deine persönliche Weiterentwicklung ist gesichert - Der Rest der Woche gehört den Kunden.

Role Description Der Bereich IP-Core liefert die „IP-Datenautobahn“ für das beste Kundenerlebnis im besten Netz! Wir entwickeln, validieren, planen und betreiben die Infrastruktur sowie die dazugehörigen Managementsysteme des weltweiten IP-Netzes der Deutschen Telekom Technik und gewährleisten einen zuverlässigen und sicheren IP-Datentransport für unsere Kunden. Wir betreiben unser hochmodernes und zukunftsweisendes Netz in bester Qualität, mit hoher Performance und Sicherheit. Dabei setzen wir auf innovative Technologien sowie auf effiziente und agile Arbeitsweisen. Die Arbeit erfolgt in mehreren virtuellen Teams innerhalb der Gruppe – überwiegend mit deutschen, aber auch mit internationalen Kolleginnen und Kollegen. Wir suchen zwei Projektmanager für die folgenden Aufgaben. Die Stelle ist voraussichtlich zunächst auf zwei Jahre befristet. - Analyse, Optimierung und Automatisierung bestehender Geschäftsprozesse - Aufnahme und Modellierung von IT- und Prozessstrukturen mit BPMN 2.0 und Camunda - Enge Zusammenarbeit mit Fachbereichen, IT-Teams und dem Management zur Entwicklung effizienter Automatisierungslösungen - Identifikation und Bewertung von Schnittstellen sowie möglicher Integrations- und Automatisierungsherausforderungen - Unterstützung bei der Einführung neuer Automatisierungsmechanismen und Förderung der Akzeptanz innerhalb der Organisation - Beratung und Unterstützung von Teams bei der Umsetzung moderner Automatisierungs- und Workflow-Lösungen - Analyse bestehender IT-Systeme, Workflows und technischer Schnittstellen - Mitarbeit in agilen Projekten nach Scrum- und Kanban-Methodik - Kommunikation technischer Lösungen auf Management- und Stakeholder-Ebene - Zusammenarbeit mit internationalen Teams sowie Unterstützung bereichsübergreifender Projekte Qualifications - Teamfähigkeit sowie eine wertschätzende und effektive Kommunikationsweise - Fähigkeit, Teams für Automatisierungslösungen zu begeistern und nachhaltig zu motivieren - Erfahrung mit agilen Arbeitsmethoden wie Scrum und Kanban - Schnelles Verständnis komplexer Prozesse, IT-Systeme und technischer Zusammenhänge - Fähigkeit, technische Lösungen gegenüber Management und Stakeholdern überzeugend zu vertreten - Strukturierte, selbstständige und lösungsorientierte Arbeitsweise - Sehr gute Deutschkenntnisse sowie gute Englischkenntnisse Requirements - Kenntnisse in BPMN 2.0 und Camunda - Kenntnisse im Bereich APIs, insbesondere REST-APIs - Analytisches Denken sowie ein gutes Verständnis für Automatisierungs- und Schnittstellenthemen - Erfahrung im Umgang mit Workflows, Schnittstellen und Integrationsszenarien Benefits - Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation. Company Description Deutsche Telekom IT Solutions ist der attraktivste Arbeitgeber in Ungarn im Jahr 2025. Als Tochtergesellschaft der Deutschen Telekom Gruppe bietet das Unternehmen mit über 5300 Mitarbeitenden ein breites Portfolio an IT- und Telekommunikationsdienstleistungen an. Wir betreuen hunderte Großkunden, insbesondere in Deutschland und anderen europäischen Ländern. DT-ITS wurde 2019 von HIPA mit dem Preis für die „Beste Bildungskooperation“ ausgezeichnet und erhielt im selben Jahr die Auszeichnung als „Ethischstes multinationales Unternehmen“. Das Unternehmen entwickelt seine vier Standorte in Budapest, Debrecen, Pécs und Szeged kontinuierlich weiter und sucht qualifizierte IT-Fachkräfte zur Verstärkung seines Teams.

Role Description The PMO Supervisor will support the delivery engine of the PMO. This role is responsible for ensuring consistent, high-quality execution across all projects by overseeing project management standards, auditing delivery practices, and coaching project teams. Under the direction of the Manager, PMO, the PMO Supervisor maintains operational discipline across Project Managers, Scrum Masters, and Project Coordinators. This role serves as the day-to-day quality control function of the PMO, ensuring all work is executed in alignment with PMO standards, methodologies, and expectations. What This Role Does - Reviews and validates project plans to ensure alignment with PMO standards, templates, and delivery methodology. - Ensures all projects maintain accurate schedules, milestones, dependencies, and resource alignment. - Provides feedback to project managers on gaps, inconsistencies, risks, and stakeholders alignment based on project plans built by PMs and enforces corrective actions. - Monitors execution across project managers to ensure consistency and adoption of stage gates process. - Establishes and enforces PMO operating rhythms (weekly status, bi-weekly project health checks). - Defines regular project audits and health checks across active projects. - Ensures adherence to PMO standards, SDLC, Agile practices, and governance frameworks, including artifacts completion for each stage gate and maintains traceability across decisions, approvals, and deliverables. - Tracks project plans audit findings, creates an action plan, and shares remediation actions with PMO leadership. - Escalates systemic execution issues and risks to PMO leadership on project managers having challenges with driving timelines, decision points, and following escalation paths. - Provides hands-on coaching to Project Managers, Scrum Masters, and Project Coordinators. - Partners with Supervisor of business and technical analyst to recommend PMO process improvements towards achieving optimal resource balance, scalability, and operational efficiency. - Reinforces PMO best practices in planning, risk management, and communication, while driving consistency and standardization across delivery teams. - Acts as a point of escalation for delivery challenges and supports resolution of risks, issues, and blockers. - Ensures timely and accurate project status reporting and provides visibility into project health and execution trends. - Identifies trends across projects and recommends process and execution improvements to enhance delivery effectiveness. - Takes an active approach to talent management by onboarding, mentoring, and inspiring a diverse, highly engaged, and skilled team. Continuously strengthens team capability through talent development, succession planning, and recruitment. - Performs other duties as assigned. Qualifications - A high school diploma or equivalent is required; a bachelor’s degree is preferred. - Equivalent combinations of education and relevant experience will be considered. - A minimum of seven (7) years of proven experience as a Project Manager or Senior Project Manager is required; 10 years is preferred. - A minimum of seven (7) years of experience leading PMO operations, with a minimum of three (3) years in people management. - Experience adopting PMO or governance-driven environment. - Strong knowledge of project planning, scheduling, and dependency management. - Strong understanding of risk, issue, and change management. - Support managing resource capacity plans. - Experience assessing and improving project plans, managing multiple concurrent projects, and conducting project audits or health checks. - Ability to coach and develop delivery teams, hold peers accountable, and drive corrective action. - Strong analytical and problem-solving skills. - Ability to identify trends across multiple projects. - Proficiency with tools such as JIRA, Smartsheet, MS Project, Confluence. - Demonstrated ability to lead through influence, including mentoring others, leading initiatives or workstreams, contributing to best practices, and driving cross-functional outcomes. - Respectful and outstanding leadership skills that motivate colleagues to focus their energy on achieving business goals. - Ability to plan and manage at both strategic and tactical operational levels. - Strong communication and presentation skills across all levels of the organization including executive communication. - Proficiency with Microsoft Office tools and modern collaboration platforms (e.g., MS Teams, Slack). - Self-starter with strong organizational and time management skills, capable of handling multiple priorities in a fast-paced environment. - Ability to work collaboratively to foster a high-quality, results-driven, team-oriented environment. - Demonstrated ability to use discretion, make sound decisions, and maintain confidentiality. - Willingness and ability to work flexible hours as needed and travel up to 10%, which may include occasional overnight travel. Preferred - PMP certification - Scrum certification Physical Demands In accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws, the Company will provide reasonable accommodations to qualified individuals with documented disabilities to enable them to perform the essential functions of the job, unless such accommodations would impose an undue hardship. Employees seeking accommodation should contact the People Department to initiate the interactive process. - Sitting, standing, and walking (95-100%) - Keyboarding (40-60%) - Viewing computer monitor, tablet, and cell phone requiring close vision (95-100%) Work Environment 100% Remote with Travel: Work environment is primarily indoors (home office, customer or vendor sites, or other business meeting venues); travel may involve exposure to varying weather and temperature conditions, as well as driving and traffic hazards. Travel is required, approximately 10%, and may include overnight and out-of-state trips. Compensation $115,000 to $125,000 plus 5% determined by competitive market analysis and internal equity considerations. Final compensation will be based on the candidate’s qualifications, experience, and business needs. For details on our comprehensive benefits program, visit www.clearcaptions.com/careers to explore our total rewards package. Intrigued to learn more? When you apply for this role, your information will be personally reviewed by our talent acquisition team (not by a robot). You can expect to hear back from us if we think there could be a fit and what next steps look like. Equal Opportunity Employer ClearCaptions is an equal opportunity employer committed to inclusion and diversity. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Disclaimer The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. ClearCaptions does not offer sponsorship for work authorization. Candidates must be authorized to work for any employer in the US without a current or future need for Visa sponsorship. Protecting Your Candidate Experience At ClearCaptions, your candidate experience matters to us. To ensure transparency and security throughout the hiring process, please keep the following in mind: - All legitimate ClearCaptions job openings are posted exclusively on this careers page. - Our recruiters will only contact you from verified @clearcaptions.com email addresses. - We will never offer a job through LinkedIn messages or any social media platform. - We will never ask for sensitive personal information (like banking details or Social Security numbers) during early stages of the hiring process. - We encourage all applicants to stay vigilant against online job scams, especially those that misuse company names or logos to appear legitimate. - If you receive a message that seems suspicious or doesn’t follow these guidelines, please don’t engage. You’re welcome to verify any opportunity by reaching out to us directly at recruiting@clearcaptions.com. We’re committed to a hiring process that is respectful, secure, and clear every step of the way.

Position: Senior Manager, IT PMO Location: Denver United States time type Full time Hybrid job requisition id R244956 Job Description: Job Description: What You'll Be Doing: PMO Leadership & Team Management - Lead, mentor, and develop a team of Project Managers and Project Coordinators - Establish clear roles, responsibilities, and performance expectations for project delivery staff - Build a high-performing PMO organization aligned to enterprise priorities - Provide coaching on project delivery, stakeholder management, and risk mitigation - Manage resource allocation, workload balancing, and staffing plans across the PMO Methodology & Governance - Define, implement, and continuously improve standardized project management methodologies, tools, and templates - Ensure all projects adhere to defined governance standards, stage gates, and approval processes - Drive consistency in project execution across all business and IT domains - Establish and enforce best practices for: - Scope management - Risk and issue management - Change control - Financial tracking and control - Ensure compliance with architectural, security, and enterprise standards throughout delivery Project & Portfolio Oversight - Provide oversight of the full project lifecycle from intake through closure - Ensure projects are delivered according to approved scope, schedule, and budget baselines - Monitor portfolio health, identifying risks, dependencies, and opportunities across projects - Facilitate prioritization processes in alignment with business and IT leadership - Drive cross-project coordination and dependency management Reporting, Tracking & Visibility - Establish standardized reporting frameworks for project and portfolio performance - Ensure accurate and timely reporting of: - Project status (health, milestones, deliverables) - Financials (budget vs. actuals, forecasts) - Risks, issues, and dependencies - Resource utilization - Provide executive-level dashboards and insights to senior leadership - Ensure transparency into project status, costs, and outcomes across the enterprise Stakeholder & Executive Engagement - Partner with business and IT leaders to ensure alignment on project priorities and outcomes - Facilitate governance forums, steering committees, and executive reviews - Drive decision-making through data-driven insights and escalation management - Ensure alignment between project delivery and business value realization Continuous Improvement & PMO Maturity - Drive continuous improvement of PMO capabilities, processes, and tools - Establish and track KPIs for PMO effectiveness and project success - Lead PMO maturity initiatives, including: - Standardizing intake and prioritization processes - Improving reporting and visibility - Enhancing resource management practices - Promote a culture of accountability, discipline, and delivery excellence What We Are Looking For: - Bachelor's degree in Information Technology, Business, or related field (Master's preferred) - 10+ years of experience in IT project/program management - 5+ years of experience leading a PMO or managing project teams - Experience in enterprise-scale project portfolio management environments - Strong leadership and team development capabilities - Deep expertise in project management methodologies (Waterfall, Agile, Hybrid) - Proven ability to drive governance, standardization, and operational discipline - Advanced reporting, analytics, and dashboarding capabilities - Strong stakeholder management and executive communication skills - Experience managing cross-functional, global project portfolios - PMP or equivalent certification preferred - Experience with PPM tools (e.g., ServiceNow, Planview, MS Project) preferred - Experience in large, global IT organizations with distributed teams preferred - Demonstrated ability to stand up or transform a PMO preferred Please note that this position is not eligible for visa sponsorship and is not open to contract employees. Work Arrangement: Hybrid: Tuesday, Wednesday, Thursday required office days for Panorama Office site; Monday, Friday-work from home. What's In It For You : At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans and a solid benefits package. - Medical, Dental, Vision Insurance - 401k, With Matching Contributions - Short-Term/Long-Term Disability Insurance - Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options - Paid Time Off (including sick, holiday, vacation, etc.) - Tuition Reimbursement - Growth Opportunities - Discounted RTD Passes, with convenient office location off RTD Light Rail (Dry Creek Exit) - On-site Café with Catering Option for Busy Lifestyles - 24/7/365 On-site Gym and Lockers, Free for Use to All Employees! - Bike Racks - And more! Are you being referred to one of our roles? If so, ask your connection at Arrow about our Employee Referral Process! Annual Hiring Range/Hourly Rate: $143,100.00 - $215,380.00 Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. Location: US-CO-Denver, Colorado (Panorama Arrow Building) Job Category: Business Support EEO Statement: Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy) All Arrow job postings are for existing job vacancies. We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.