Process Discovery & Transformation Lead
Location
United States
Posted
46 days ago
Salary
0
Seniority
Lead
No structured requirement data.
Job Description
Process Discovery & Transformation Lead
Eliza
Role Description The Process & Discovery Lead will define and scale this critical function for Eliza's service offerings by identifying, structuring, and translating enterprise workflows into high-impact AI solutions. This role sits at the front of every engagement. You will work directly with executives and operators inside large organizations to uncover how work actually gets done, where value is created, and where AI can materially improve revenue, efficiency, or decision-making. You are not a consultant who writes slides. You are responsible for turning ambiguity into clear, structured AI build plans that get executed. What Youʼll Do - Process Discovery & Stakeholder Engagement - Lead structured interviews with executives and frontline operators across functions - Map end-to-end workflows, decision points, and system dependencies - Identify bottlenecks, inefficiencies, and revenue leakage - Opportunity Identification - Translate business processes into AI use cases with clear ROI - Prioritize opportunities based on impact, feasibility, and speed to value - Quantify expected outcomes (revenue lift, cost reduction, cycle time improvement) - AI Solution Design - Convert findings into structured AI project plans - Define inputs, outputs, decision logic, and system integrations - Work closely with engineering teams to ensure plans are executable - Delivery Alignment - Act as the bridge between business stakeholders and technical teams - Ensure solutions are grounded in real workflows, not theoretical use cases - Drive clarity, scope discipline, and measurable outcomes Qualifications - 5+ years experience in process improvement, operations, or transformation roles - Background in Six Sigma, Lean, or similar structured methodologies - Proven track record of delivering measurable impact in large organizations - Strong experience conducting stakeholder interviews and synthesizing insights - Ability to translate business processes into structured frameworks and execution plans - Comfortable working across business and technical teams Requirements - Experience working with or within private equity-backed companies - Exposure to digital transformation, automation, or AI initiatives - Experience in high-growth or operationally complex environments Benefits - Competitive compensation (salary + deployment bonuses or client uplift incentives) - Equity options in a growing AI services company - Flexibility to work across industries and problem domains - A collaborative, mission-driven team passionate about the real-world impact of AI
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