Role Description The Workforce Group, a LEMOINE company, is seeking an experienced QA/QC Manager to support a federal human services program serving vulnerable populations, including youth, young adults, and families. The QA/QC Manager is responsible for developing, implementing, and maintaining quality control processes that support accurate case documentation, timely case progression, compliant reporting, corrective action tracking, and continuous improvement. This role reviews operational performance, conducts internal audits, monitors documentation quality, identifies trends or deficiencies, and works with program leadership to ensure work products meet program standards and client requirements. - Develop, implement, and maintain the program’s internal quality control processes, review standards, audit tools, and documentation checklists. - Support implementation of the program quality control plan and related operating procedures. - Conduct quality reviews of case documentation, field visit records, research notes, contact notes, data entries, reports, and supporting documentation. - Review case records for accuracy, completeness, timeliness, consistency, and required documentation. - Identify documentation gaps, late actions, inconsistent information, incomplete case files, duplicate entries, and quality trends. - Monitor program performance metrics related to case timeliness, case accuracy, documentation quality, staff readiness, deliverables, incident escalation, and background/onboarding package completion. - Conduct routine internal audits and targeted reviews based on risk, volume, deadlines, case status, or leadership direction. - Document audit findings, quality trends, causes, corrective actions, and follow-up results. - Develop and maintain corrective action trackers and ensure assigned corrective actions are completed. - Coordinate with field operations, case research, case coordination, data/reporting, training, onboarding, and program leadership teams to resolve quality issues. - Support readiness reviews for case files before final submission, closure, reporting, or invoice support. - Review incident and escalation documentation for completeness, timeliness, and required follow-up. - Support training and coaching by identifying recurring documentation or performance issues. - Prepare quality reports, dashboards, summaries, trend analyses, and briefing materials for program leadership. - Maintain organized quality records, audit files, review logs, corrective action documentation, and quality-control evidence. - Ensure sensitive participant, program, and Government-related information is protected and handled appropriately. - Participate in operational briefings, quality meetings, staff meetings, training sessions, and continuous-improvement activities. - Perform additional duties as assigned. Qualifications - High school diploma or equivalent required. - Associate or bachelor’s degree in human services, social work, criminal justice, psychology, sociology, public administration, business administration, emergency management, quality management, data management, or a related field. - Minimum of three years (3) of experience in quality assurance, quality control, compliance, auditing, case review, documentation review, human services operations, federal program support, field operations support, or related work preferred. - Experience reviewing case files, reports, documentation, data entries, or operational records for accuracy and completeness. - Strong attention to detail and ability to identify documentation gaps, inconsistencies, trends, and quality risks. - Ability to develop and maintain checklists, trackers, audit logs, corrective action plans, and quality reports. - Strong written and verbal communication skills. - Ability to prepare clear, accurate, objective, and timely quality documentation. - Ability to work independently and exercise sound judgment in a fast-paced, deadline-driven environment. - Ability to maintain confidentiality, professional boundaries, and ethical standards at all times. - Proficiency with Microsoft Office, Excel, Word, PowerPoint, Teams, email, shared trackers, databases, and electronic documentation systems. - Ability to learn and use approved case management, reporting, dashboard, or quality review tools. - Ability to complete required federal, client, and company training before beginning work. - Ability to complete required pre-employment screening and federal background/suitability processing. - Experience supporting federal, state, or local government programs. - Experience supporting human services, vulnerable populations, youth, young adults, families, immigrant communities, emergency response, disaster recovery, or field-based operations. - Experience with quality assurance plans, corrective action plans, root cause analysis, performance metrics, dashboards, audit sampling, or internal compliance reviews. - Experience reviewing records for timeliness, accuracy, completeness, and documentation sufficiency. - Experience working with geographically dispersed teams or field-based operations. - Strong Excel skills, including sorting, filtering, pivot tables, tracking logs, and quality dashboards. - Bilingual English/Spanish preferred. - Must be authorized to work in the United States. Requirements - This position is primarily remote/or operations hub-based and requires regular use of computers, secure systems, phones, email, spreadsheets, and electronic documentation tools. - The role supports deadline-driven operations and requires accuracy, confidentiality, responsiveness, and consistent communication with multiple teams. - The schedule may vary based on operational needs, case volume, quality review requirements, reporting deadlines, and surge activity. - Evening, weekends, holiday, extended-hour, or surge support may be required. - Limited travel may be required for training, audits, meetings, or operational coverage. Federal Contract Requirements - Employment is contingent upon successful completion of all pre-employment screening requirements, including background checks, drug screening, motor vehicle records review, reference checks and other job-related screening requirements. - Employment is also contingent upon successful completion of required federal background/suitability review, favorable credit check, security processing, and program-specific onboarding before beginning work. - Employees assigned to this program must complete required training, protect sensitive information, comply with standards of conduct, maintain professional boundaries, and follow all reporting, confidentiality, privacy, and information security requirements. - Employees may be required to sign confidentiality, non-disclosure, conflict-of-interest, and standards-of-conduct acknowledgments.

Role Description As the SOC Manager, you will lead and mature our Security Operations Center (SOC) capabilities within our MSSP practice. This is a player-coach role that combines technical leadership, operational oversight, and hands-on security operations. - Establish and refine SOC processes (tiering, shift coverage, escalation paths, QA, SLAs/OLAs). - Drive runbook discipline, training plans, and continuous improvement for service quality. - Own SOC KPIs (MTTD/MTTR, detection efficacy, false-positive rate, case aging, CSAT/NPS). - Build and tune detections in SIEM/XDR; develop correlation rules, parsers, and dashboards. - Lead investigations and major incidents end-to-end; conduct post-incident reviews and reporting. - Perform proactive threat hunting aligned to MITRE ATT&CK and emerging TTPs. - Deploy, integrate, and operate EDR/MDR (CrowdStrike, SentinelOne, Blackpoint), Microsoft 365/Windows Defender, SIEM, SOAR, email security, vulnerability scanners, and NSM tools. - Engineer log onboarding/normalization across cloud (AWS, Azure, M365, GCP), network, endpoint, identity, and SaaS sources. - Build automation/orchestration playbooks to reduce MTTD/MTTR and analyst toil. - Serve as technical point of contact for customers; present posture reviews and improvement plans. - Define and meet service SLAs; contribute to SOWs, service catalogs, and onboarding playbooks. - Coordinate with customer IT/CISO teams, vendors, and legal/compliance during incidents. - Map detections, controls, and reporting to frameworks/standards (NIST CSF/800-53, CIS Controls, SOC 2, ISO 27001). - Drive vulnerability and exposure management with risk-based prioritization. - Run tabletop exercises, purple-team activities, and lessons learned. Qualifications - 7–10 years in MSSP settings; 5+ years on a SOC team; 2–4+ years in a lead/technical lead capacity. - Deep knowledge of SOC operations (triage, incident lifecycle, evidence handling, documentation). - Strong grasp of Windows/*nix/AD/M365, identity security (SSO/MFA), network protocols, and cloud telemetry. - Expertise in detection engineering and query languages (SPL, KQL, Elastic DSL, AQL). - Familiarity with adversary emulation and frameworks (MITRE ATT&CK, D3FEND, CIS Controls). - Understanding of email security (phishing, BEC), vulnerability scanning/patching, and network security monitoring (IDS/IPS, PCAP). - Proficiency with SOAR concepts and playbook design (enrichment, containment, ticketing). - Scripting/automation (PowerShell, Python, or equivalent) for enrichment, triage, and response. - Clear written/verbal communication for executive briefings and technical reports. Requirements - Experience securing and monitoring AWS/Azure/GCP and M365 (identity and endpoint telemetry). - Built or matured playbooks, runbooks, use-case catalogs, and service reporting. - Demonstrated KPI/OKR management. Benefits - Access to medical, dental, and vision insurance through Cigna, with the majority of the employee cost covered by the employer. - Employer funding to HSA accounts and FSA access. - Access to a 401(k) through Vanguard with a guaranteed employer contribution. - Flexible vacation policy that allows you to manage your schedule and rest and recharge when you need to. - 11 holidays with flexibility based on what is important for you and those you love. - Employer-paid short-term and long-term disability, employer-paid life insurance, and access to additional life insurance, hospital coverage, accidental coverage, discounted mental health support, and more. - Support for individual development through certifications, continued learning, conferences, and more.

Role Description The Senior Territory Manager – Peripheral Nerve Stimulation (PNS) is a member of the field sales team, working in close partnership with sales and marketing to guide commercial pilot programs and represent the field during product development. The STM assumes full performance responsibility for assigned sales channels and product groups within its territory and collaborates with field sales management to develop and implement efficient business practices and improved sales tactics for the benefit of the entire sales team. - Achieve sales quotas for assigned channels and product groups and establish and execute on quarterly and annual key performance metrics. - Conduct in-services and meetings by delivering company-developed presentations to groups of physicians, hospital administration, and clinicians. - Develop and execute annual business plans within the assigned geography. Review quarterly key performance metrics with management to set execution goals for the territory. - Assist management with planning for and co-presenting in team meetings, conference calls, and national and regional trade shows. - Monitor national sales vs quota and assist management in identifying areas of opportunity needing focus. - Holds self and others accountable to conduct business in a manner compliant with Bioventus’ Code of Compliance and Ethics, policies and procedures, and internal controls applicable to their role. - Other duties as assigned. Qualifications - 4-year degree with at least 5 years of proven sales experience (delivering against a quota), preferably in the neuromodulation space, medical device, or related industry – strong business-to-business selling experience. - Must be results-focused, self-motivated, and possess strong interpersonal skills to build effective, lasting relationships among key decision makers. - Demonstrate the ability to effectively communicate, problem-solve, and adapt to a fast-changing environment with ease. - Possess a dedication to teamwork and commitment to excellence. Company Description Bioventus is committed to fostering an inclusive and diverse community of employees with a strong sense of belonging. We believe we are bettered by all forms of diversity and take pride in working with top talent from every walk of life. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, disability, gender, veteran status, gender expression, gender identity, nationality, race, religion or sexual orientation. - All individuals, regardless of personal characteristics, are encouraged to apply.

Role Description The IT Manager - Enterprise Systems is a key role responsible for managing our integration and application development teams. The primary focus is to manage and coordinate Finance and Accounting, Merchandising, and Product Development application configuration, development and support (ERP, Toolio, Centric, and related systems), application extension development, application and data integration, and analytics development. This role will act as a strategic partner to business leaders, with the ability to translate complex financial and merchandising requirements into technical roadmap specifications. Manages the implementations of key systems and reports on progress and adjustments to Technology leadership. This person will collaborate with IT leadership and provide input into the technology roadmap for Duluth Trading Company, ensuring solutions meet strategic and delivery expectations. What You’ll Do: - Contribute to the design/roadmap, acquisition, management, and implementation of applications/systems and infrastructure - Be part of the Duluth IT leadership team that drives solution delivery to support Duluth business - Ensure development team is meeting delivery expectations and following industry leading architecture principles - Lead a team of product owners, application analysts and engineers, data integration, analytics, and system extension developers - Partner with other IT leaders to advance overall IT maturity and best practice adoption - Collaborate with business and IT stakeholders to shape vision and craft the roadmap for a specific product within DTC’s technology stack - Own, groom and facilitate refinement of the product backlog, using customer and business value to prioritize features - Collaborate with business stakeholders to define the business case for suggested enhancements and incorporate into scoping and prioritization - Define epics and user stories for the product backlog - Support technical and architectural roadmaps for the Finance and Accounting, Merchandising, and Product Development portfolios - Provide recommendations impacting the selection and use of information technology (e.g. platform, build/buy, integration, architecture specification) - Evaluate and analyze solutions from such perspectives as architecture, feasibility, and cost - Develop and mentor the team - Support the integrated technology roadmap aligned with business capabilities - Continuously evaluate and harness forward-looking design and development tools to position technology as a strategic asset and a key enabler for Duluth Trading Company - Identify and promote best practices, staying current on technological advances and making recommendations for tool/system usage to drive organizational growth & innovation and to maximize technology investment Qualifications - Bachelor's Degree in Computer Science, IT, or related field - Equivalent work experience will be considered - 7+ Years of experience - Experience in a retail environment, including ERP, Merchandising and Product Development domains - Software application development experience with ability to provide mobile app development input - Experience implementing governance, SLAs and best practices in an enterprise systems environment - Extensive experience in delivering a services/API first strategy and implementing unified services/API platforms in the cloud - Experience with Agile processes and supporting tooling - The ability to lead a team through the high-pressure environment of "Peak Season" (e.g., Black Friday/Cyber Monday) where system stability is paramount - Hands-on experience leading design, development, and implementation of solutions in a retail environment - Experience leading, configuring, or heavily contributing to major ERP implementations, upgrades, or significant enhancements (e.g., SAP, Oracle, NetSuite, Microsoft Dynamics 365) - Extensive experience with EDI, API integrations, and middleware that connect ERP systems to e-commerce platforms (e.g., Shopify, Salesforce Commerce Cloud), omnichannel and point-of-sale systems (e.g., Manhattan Active Omni) warehouse management systems (e.g., Manhattan Active WM) - Deep, foundational knowledge of core finance and accounting business processes, including General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), fixed assets, and financial close processes - Direct experience configuring and troubleshooting complex revenue recognition rules unique to multi-channel environments (e.g., handling retail returns, wholesale chargebacks, deferred revenue for e-commerce gift cards) - Experience delivering technology solutions for multi-currency consolidation, automated bank reconciliations, tax compliance (e.g., Avalara, Vertex), and internal financial auditing - Deep technical knowledge across IT domains: security, infrastructure, cloud, integration, database, analytics - Analytical, logical, and innovative - Understanding of existing enterprise and emerging systems - Strong business acumen to provide knowledge and counsel to internal IT and potential external collaboration partners - Excellent communication, presentation, influencing and reasoning skills - Authorization to work in the United States without sponsorship Leadership Competencies - Leading Self - Leading Others - Inspiring Trust - Adaptability - Mature Confidence - Career and Self Development - Driving Execution - Building Organizational Relationships - Empowering Others - Fostering Open Dialogue - Attracting & Developing Talent - Leadership Versatility Physical Environment & Travel Expectations - Travel is required for less than 10% of company-related meetings, programs, and/or events - Sitting is required for 90% of working hours - Standing is required for 10% of working hours - Continuous arm, hand, and wrist movement (i.e., typing) - Occasional reaching, twisting, and bending - Noise level no greater than casual conversation - Ability to perform work in cubicle workstations or an office setting - Work in temperatures ranging from 65 - 75 degrees Benefits - Multiple Medical plan options - Dental & Vision plans - Medical and Dependent Care Flexible Spending Accounts - Health Savings Account including company contributions - Company paid Life Insurance and AD&D - Company paid Short-Term Disability - Other various voluntary benefits including: Accident, Critical Illness, Hospital Indemnity, Long-Term Disability and Supplemental Life Insurance - 401(k) Employer Match - Parental Leave - Paid holidays: New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day - Paid Time Off: take it as you need it policy for exempt employees - Daily pay available - 40% Employee Discount - Flexible Fridays - Onsite fitness center Position Compensation Outline Compensation Range: $115,000 - $130,000/year. This position is eligible to participate in the company bonus program. Compensation listed is for the full-time position at this specific location and is based on several factors, including experience, and qualifications. Benefits and perks may have eligibility requirements and are subject to change. The responsibilities outlined in this position description are a guideline for the general duties of the position and are not exhaustive of all duties inherent in the job. Duluth Trading Company is an Equal Opportunity Employer. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.