• Providing comprehensive administrative support for the President, AWC Global Portfolio of the Medical Surgical business • Supporting and proactively anticipating work needs of the AWC Global Portfolio leadership team • Scheduling and supporting on- and off-site meetings, video conferences and teleconferences, and making necessary arrangements to set-up meeting space • Creating and/or compiling meeting materials including agendas, pre-read material, presentations, surveys, and meeting summaries. Briefing on items for consideration. • Supporting organization employee engagement activities • Direct interaction with executive-level customers, and Health Care professionals on behalf of the business. • Interpreting and administering corporate policies and procedures • Performing administrative duties such as coordinating travel, managing calendars, reviewing and routing incoming correspondence, database management, expense reporting, tracking and monitoring budgets, and preparing reports • Suggesting and implementing improvements to office and department procedures, methods, and quality goals • Managing confidential, sensitive and restricted business information, and supporting executive level professionals • Other duties as assigned by leader

Role Description Our client is seeking a highly organized, proactive, and resourceful Bilingual Executive Assistant (Healthcare & Telehealth Operations) to serve as a key operational partner in a growing telehealth practice. This is more than a traditional executive assistant role. The successful candidate will become the organizational backbone of the business, supporting executive priorities, patient operations, front desk workflows, healthcare administration, and day-to-day practice management. The role will initially focus on helping launch and organize business operations and will gradually transition into a combination of executive support, patient coordination, and healthcare operations management as the practice grows. - Manage executive calendars, inboxes, appointments, and scheduling priorities - Track projects, deadlines, action items, and business initiatives - Organize operational workflows and ensure tasks are completed on time - Follow up with leadership regarding outstanding priorities and commitments - Create schedules, templates, tracking systems, and operational documentation - Support business launch initiatives and ongoing operational growth - Coordinate communication with marketing vendors and external partners - Answer incoming calls and respond to scheduling inquiries - Schedule appointments and manage calendar workflows - Assist patients with administrative questions and appointment coordination - Process payment checks and assist with deposit tracking - Provide professional and compassionate customer service - Support front desk operations as patient volume grows - Upload lab requisitions into the EMR system - Process prescription faxes and administrative clinical paperwork - Organize insurance forms and supporting documentation - Track medication fulfillment and distribution workflows - Maintain workflow sheets, patient tracking logs, and operational records - Ensure documentation accuracy and quality control across administrative processes - Assist with telehealth workflow coordination and patient management - Support EMR documentation and healthcare administrative systems - Help maintain efficient operational processes that support patient care delivery - Coordinate between providers, patients, laboratories, pharmacies, and vendors when needed Qualifications - Previous experience as an Executive Assistant, Operations Coordinator, Practice Administrator, Healthcare Administrator, or similar role - Exceptional organizational and time-management skills - Strong project coordination and task management abilities - Ability to work independently with minimal supervision - Proactive mindset with strong follow-through and accountability - Ability to anticipate needs and solve problems independently - Telehealth management experience is required - Previous healthcare administration experience strongly preferred - Familiarity with healthcare workflows, patient coordination, and medical documentation - HIPAA awareness and professionalism when handling protected health information - Experience supporting medical practices, healthcare providers, or telehealth organizations - Extensive EHR/EMR experience required - Experience with Practice Fusion strongly preferred - Experience with LabCorp workflows strongly preferred - Comfortable learning and navigating multiple software systems - Strong documentation accuracy and quality-control skills - Excellent written and verbal English communication skills - Strong phone etiquette and customer service skills - Ability to communicate professionally with patients, providers, vendors, and business partners - Strong interpersonal and relationship-building abilities - English-Spanish bilingual skills are highly preferred but not required Requirements - Must be proficient in speaking and writing English very clearly - Must have relevant work experience - Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory] - Must be available for video meetings with your camera on (when needed) Technical Requirements - Device: Reliable laptop or desktop computer. - Internet: High-speed connection (minimum 25 Mbps). - Audio: Noise-canceling headset. - Video: Webcam for virtual meetings. - Workspace: Quiet, professional environment. Benefits - Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication. - Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks. - HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients. - Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention. - Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule. - Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client. - Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best. - Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.

Role Description This is a full-time, fully remote executive administrative role with a financial operations component. You will be the single point of contact for all back-office functions — from managing communications and scheduling to maintaining QuickBooks records and coordinating vendor invoices. The expectation is a proactive, self-directed operator who can anticipate needs, clear bottlenecks, and keep the business running smoothly without constant direction. Key Responsibilities - Admin & Operations - Manage owner's inbox and calendar - Coordinate scheduling across multiple job sites - Handle high-volume phone and email communications - Triage and route requests from field teams - Implement and manage tools like Slack or Monday.com for internal coordination - Track material orders and logistics requests - Finance & Bookkeeping - Maintain and update QuickBooks records - Process vendor and subcontractor invoices - Reconcile historical bookkeeping backlog - Track accounts payable across multiple contractors - Ensure vendor information is accurate and current - Flag discrepancies and escalate when needed Qualifications - QuickBooks - Invoice management - Vendor coordination - Calendar and inbox management - Executive assistant experience - Proactive communication style - Slack or Monday.com familiarity - Strong written English - Self-directed working style - Construction industry background (a plus) Requirements - The ideal candidate doesn't wait to be told what to do next. - If a task is overdue, they flag it. - If a process is broken, they suggest a fix. - They can manage the operational chaos of a construction business — juggling logistics, finance, and communications — with confidence and initiative. - Prior experience supporting a founder or operations lead in a trade or construction environment is a strong advantage. Compensation & Terms - Monthly salary: Dependent on experience and location - Contract type: Independent contractor Working Hours - Full-time, with overlap aligned to the Bermuda time zone (AST, UTC−4)

• Appointment scheduling and calendar coordination for management • Preparation and follow-up of meetings • Maintenance of task lists, follow-up reminders, and project status updates • Structured handling of administrative processes • Drafting emails, letters, short documents, and internal notes • Research on companies, contacts, projects, and market environments • Clear preparation of information and decision-making materials • Support in organizing client projects • Coordination of internal alignments • Maintenance of digital filing systems • Support with presentations, proposals, and basic project management tasks • CRM maintenance and preparatory administrative activities • Support with invoice preparation according to guidelines