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A AeC é uma empresa nacional com mais de 30 anos de mercado, especializada em relacionamento com clientes e outsourcing de processos de negócios, com atuação em 21 unidades, 7 estados e 11 cidades brasileiras. Somos uma empresa de tecnologia com calor humano, reconhecida há 6 anos consecutivos como uma das melhores empresas para trabalhar, com foco em diversidade, bem-estar e desenvolvimento dos colaboradores.
Telemarketing Operator
Location
Brazil
Posted
15 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Telemarketing Operator
Aec Centro De Contatos
Role Description Vaga de Operador de Telemarketing, em regime CLT, com 100 posições para atendimento ao cliente em central de relacionamento multicanal (telefone, chat, e-mail e WhatsApp). O que você vai fazer (Atividades): - Atender clientes por telefone, tirando dúvidas e registrando solicitações. - Oferecer soluções rápidas e claras, orientando o cliente passo a passo para resolver problemas, atuando em canais digitais, como e-mail, chat online, WhatsApp, voz e outros meios de atendimento. - Registrar todos os atendimentos nos sistemas da empresa, seguindo roteiros, políticas e procedimentos internos. Qualifications - Ter 18 anos completos. - Ensino médio completo (2º grau). - Disponibilidade para atuar de forma Home Office - (Apenas para residentes da cidade). - Disponibilidade para jornadas de meio período, em escala 6x1 ou 5x2, nos turnos manhã, tarde ou noturno. Requirements - Não é necessária experiência, mas será um grande diferencial se você já atuou em funções como operador de telemarketing, atendente, recepcionista, operador de call center, analista de atendimento, atendimento ao cliente, consultor, atendente de cobrança, atendente ativo ou receptivo, vendedor, expert em interação, operador, entre outros. - Vivência com atendimento ao cliente, SAC, vendas, cobrança ou recepção. - Facilidade de comunicação, boa dicção, escrita clara e habilidade para lidar com público. - Interesse em construir carreira em atendimento ao cliente, vendas, retenção, cobrança e áreas de relacionamento. Benefits - Contrato CLT efetivo, com estabilidade e benefícios conforme política da empresa. - Treinamento completo para atuação no atendimento ao cliente, inclusive para quem está no primeiro emprego. - Ambiente de trabalho colaborativo, com tecnologia, inovação e foco em pessoas. - Plano de carreira e desenvolvimento. - A partir do 3º mês, você pode participar do programa de oportunidades internas e concorrer a promoções para outras funções. - Em 2025, foram mais de 4.000 colaboradores promovidos em todo o Brasil, mostrando a força do nosso plano de carreira. Company Description A AeC é uma empresa nacional com mais de 30 anos de mercado, especializada em relacionamento com clientes e outsourcing de processos de negócios, com atuação em 21 unidades, 7 estados e 11 cidades brasileiras. Somos uma empresa de tecnologia com calor humano, reconhecida há 6 anos consecutivos como uma das melhores empresas para trabalhar, com foco em diversidade, bem-estar e desenvolvimento dos colaboradores.
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