The Nuvolo application is an enterprise asset management (EAM) module running on the ServiceNow platform that provides a modern Computerized Management System (CMMS) used by the Healthcare Technology Management (HTM) Service Line across the enterprise, replacing various functionalities of the Automated Engineering Management System/ Medical Equipment Reporting System (AEMS/MERS) module of the VistA platform and Maximo. The HTM Nuvolo Clinical EAM and OT Security modules support clinical asset management with benefits reaped across all departments, improving clinical asset performance through work order documentation and maintenance. Improved capabilities achieved by Nuvolo decreases the negative impact of unavailability of clinical systems and medical devices and improves the overall HTM services provided to clinical staff, Veterans, and their families. This upcoming potential project will provide Nuvolo Clinical EAM and OT Security Operations and Maintenance (O&M) Support Services for the Department of Veterans Affairs (VA) HTM Service Line. Nuvolo Clinical EAM and OT Security O&M Support Services will provide project management and software support for upgrades, patches, user support, incident response and continuous user feedback improvement. This potential project will consist of general operations and maintenance software and technical support services for the Nuvolo Clinical EAM and OT Security platform, in both the various lower and Production environments, supporting the Veterans Medical Centers (VAMCs) within the enterprise. This includes application support services, upgrades, patches, scheduled software maintenance, group/role updates, unscheduled break/fix support hours and remediation, enhancement support, system email support, dashboard/report creation and support, notification support and updates, workflow enhancements, interface updates and support, general user support and training services. The project will provide necessary support services so that the application operates in an efficient manner. This includes planning, testing, support, and issue mitigation during timely periodic system upgrades for new releases to ServiceNow and to Nuvolo. Gritter Francona is looking for a Program Manager to lead this potential project. Duties include but not limited to: - Planning, initiating, managing, executing and closing out programs - Assist VA in the execution of targeted program goals

The Senior Program Manager, Partnerships is responsible for the day-to-day execution, coordination, and delivery of IHA Performance Measurement Programs supported by Cozeva. This role partners closely with the Director of Partnerships, IHA to operationalize program strategy and ensure accurate, timely, and compliant delivery across CalPERS, CAPCI, and AMP/Atlas.  This role is highly execution-focused and requires strong program management discipline, technical fluency, and stakeholder coordination skills to manage dependencies across IHA, participating health plans, and internal Cozeva teams.    Responsibilities:     Program Execution & Delivery  - Manage day-to-day execution of assigned IHA programs, ensuring milestones, deliverables, and timelines are met.  - Track program requirements, data submission schedules, testing cycles, and reporting deadlines.  - Maintain detailed program plans, risk logs, issue tracking, and resolution workflows.     Technical & Operational Coordination  - Translate documented program requirements into actionable tasks for data, product, and engineering teams.  - Coordinate development, validation, and release activities tied to program needs.  - Monitor data ingestion, analytics outputs, and reporting accuracy; flag issues and drive resolution.    Health Plan Implementation Support  - Partner with Customer Success and Implementation teams to support onboarding, training, and ongoing operational needs for participating health plans.  - Ensure health plans receive clear documentation, timelines, and support pathways for program participation.  - Track data submission compliance and support issue resolution in collaboration with internal teams.    Stakeholder Communication & Coordination  - Serve as a key operational point of contact for IHA program teams and internal stakeholders.  - Prepare and distribute program communications, status updates, and meeting materials.  - Support governance forums, working groups, and operational check-ins.    Reporting & Program Transparency  - Maintain program dashboards and tracking tools to ensure visibility into status, risks, and dependencies.  - Escalate issues, risks, and decision points to the Director of Partnerships, IHA with clear context and recommendations.  - Support continuous improvement by documenting lessons learned and operational enhancements.

The Program Manager, Partnerships is responsible for the day-to-day execution, coordination, and delivery of IHA Performance Measurement Programs supported by Cozeva. This role partners closely with the Director of Partnerships, IHA to operationalize program strategy and ensure accurate, timely, and compliant delivery across CalPERS, CAPCI, and AMP/Atlas.  This role is highly execution-focused and requires strong program management discipline, technical fluency, and stakeholder coordination skills to manage dependencies across IHA, participating health plans, and internal Cozeva teams.    Responsibilities:     Program Execution & Delivery  - Manage day-to-day execution of assigned IHA programs, ensuring milestones, deliverables, and timelines are met.  - Track program requirements, data submission schedules, testing cycles, and reporting deadlines.  - Maintain detailed program plans, risk logs, issue tracking, and resolution workflows.     Technical & Operational Coordination  - Translate documented program requirements into actionable tasks for data, product, and engineering teams.  - Coordinate development, validation, and release activities tied to program needs.  - Monitor data ingestion, analytics outputs, and reporting accuracy; flag issues and drive resolution.    Health Plan Implementation Support  - Partner with Customer Success and Implementation teams to support onboarding, training, and ongoing operational needs for participating health plans.  - Ensure health plans receive clear documentation, timelines, and support pathways for program participation.  - Track data submission compliance and support issue resolution in collaboration with internal teams.    Stakeholder Communication & Coordination  - Serve as a key operational point of contact for IHA program teams and internal stakeholders.  - Prepare and distribute program communications, status updates, and meeting materials.  - Support governance forums, working groups, and operational check-ins.    Reporting & Program Transparency  - Maintain program dashboards and tracking tools to ensure visibility into status, risks, and dependencies.  - Escalate issues, risks, and decision points to the Director of Partnerships, IHA with clear context and recommendations.  - Support continuous improvement by documenting lessons learned and operational enhancements.

Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview The Presales Quoting Team is a segment of Motorola Solutions’ 9-1-1 Emergency Call Handling business. Our team focuses on pricing, system configuration, interoperability, and sales support for Vesta call-handling, MIS, mapping, and related emerging technologies, addressing both business and technical requirements. Ensure configuration and system requirement accuracy on customer orders Research and resolve issues arising from complex or custom system configurations and orders Develop a consistent approach to RFPs, proposals, and quoting which includes creating desired, consistent, and accurate documentation Manage cross-functional teams including Sales, Engineering, and Product Teams, focused on delivering timely, accurate quotes and proposals Responsible for creating detailed project schedules and ensuring the proposed customer solution aligns with the sales team’s strategy Interface with PM Resource Managers, Sales Managers, Engineering Managers, Presale Project Planners, and Senior Division Staff to effectively coordinate presale activity May assist in the development of business plans, strategies, and approaches to take advantage of business opportunities Interface with public safety customers, subcontractors, and other Motorola Solutions, Inc. employees via meetings and/or conference calls Qualifications: Bachelor’s Degree OR 4+ years of experience in project/program management, presales business management, business development, deployment/support, and/or emergency call-handling Excellent presentation skills preferred Strong verbal and written skills; fluency in English Skilled with Excel, Word, PowerPoint, Google Suite, drawing and diagramming tools (such as MS Visio or similar) Target Base Salary Range: $60,000 - $80,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-MM1 Basic Requirements Bachelor’s Degree OR 4+ years of experience in project/program management, presales business management, business development, deployment/support, and/or emergency call-handling Travel Requirements 10-25% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.