Role Description As a Clinical Care Navigator on the Organizational Services Team, you’ll be doing meaningful, high-impact work supporting companies and their employees through moments of challenge, change, and crisis. You’ll be the first clinical point of contact for HR, ER, and Benefits teams reaching out for expert guidance, and you’ll coordinate thoughtful, timely support for employees navigating behavioral health concerns. You won’t be providing ongoing therapy; you’ll use your clinical skills to offer expert consultation, coordinate critical incident responses, and proactively reach out to employees in crisis. Your work will help ensure safety and connection to high-quality care. This role may be for you if you’re an excellent communicator, confident in your clinical judgment, and passionate about making behavioral health more accessible in the workplace. You thrive in a fast-paced environment, can shift seamlessly between support calls and consultation, and have a strong sense of professional presence when working with VIPs and organizational leaders. If you’re someone who finds purpose in showing up for people at pivotal moments and helping them get to the right care at the right time, this role could be a great fit. You must be able to work one of the following shift(s): - Tuesday - Saturday - 1:00 PM - 9:30 PM PST - 2:00 PM - 10:30 PM MST - 3:00 PM - 11:30 PM CST - 4:00 PM - 12:30 AM EST This role is open for current Clinical Care Navigators and Clinical Care Navigators- After Hours employees only. Qualifications - Master’s degree in clinical social work or equivalent; LCSW or equivalent independent clinical licensure is required (e.g. LMFT, LPC, LPCC, etc). We’re unable to provide supervised hours toward licensure. Candidates without a state license to deliver mental health services independently will not be considered. - Certified Employee Assistance Professional (CEAP) preferred. - Must have two years post-license experience (EAP/clinical call center experience preferred or organizational consulting). - Significant experience managing high-risk clinical situations (e.g., suicidality, mandated reporting), CISD coordination, working with HR/ER and/or corporate leadership teams. - Bilingual, Spanish-speaking candidates strongly preferred (but not required). - Must be a full-time resident of the United States; work cannot be completed from outside the United States. Requirements - Manager Consultations: Provide clinical consultation and guidance to leaders, HR, and ER teams on employee behavioral health concerns, workplace dynamics, and appropriate support strategies. - Critical Incident Stress Debriefing (CISD) Coordination: Coordinate and facilitate responses to critical incidents, including identifying appropriate responders, organizing logistics, and conducting follow-up care outreach. - Leadership level support: Deliver discreet, high-touch clinical support to executives and VIP employees, ensuring timely and sensitive handling of complex concerns. - Inbound Organizational Support: Respond to calls and emails from company representatives (HR, ER, benefits leaders) with clinical expertise and Lyra resource guidance. - Proactive Outreach: Reach out to employees identified as high-risk or in crisis, offering in-the-moment support, risk assessment, safety planning, and care navigation to ensure connection to care. - Collaboration: Partner with internal departments such as Customer Success, Workforce Transformation, operations, and clinical leadership to ensure seamless coordination of services and alignment with contractual commitments. - Documentation: Maintain accurate, timely, and confidential records of all interactions in compliance with HIPAA and Lyra protocols. - Identify roadblocks to clinical care options for our clients using Lyra’s proprietary software and other methods to connect clients to the ideal treatment, based on specific needs and preferences. - Independently manage a caseload of complex, multi-need clients. Benefits - Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances). - Lyra for Lyrians; coaching and therapy services. - Equity in the company through discretionary restricted stock units. - Competitive time off with pay policies including vacation, sick days, and company holidays. - Paid parental leave. - 401K retirement benefits. - Monthly tech allowance. - We like to spread joy throughout the year with well-being perks and activities, surprise swag, free food, regular community celebration…and more!

Role Description AO Globe Life is seeking dedicated, people-focused professionals to join our remote team. This opportunity is ideal for individuals who enjoy helping others, thrive in a structured yet flexible environment, and want to build a long-term professional career while working from home. In this role, you will assist individuals and families across the United States in understanding and accessing important supplemental benefit programs designed to provide financial protection and peace of mind. You will connect with individuals who have requested information about benefit programs, schedule virtual consultations, and guide them through their available options. Our organization provides structured training, ongoing mentorship, and a supportive culture that ensures every team member has the tools needed to succeed. Responsibilities - Connecting with individuals who have expressed interest in learning about benefit programs - Scheduling and conducting virtual consultations via Zoom with individuals and families across the U.S. - Listening to client needs and helping them identify benefit options that fit their circumstances - Explaining available programs clearly and professionally - Assisting clients through the enrollment process from start to finish - Maintaining organized and accurate digital records of client interactions and documentation - Providing follow-up support to ensure a positive client experience - Participating in team meetings, mentorship sessions, and ongoing training - Collaborating with colleagues to share best practices and support team success This role requires professionalism, integrity, and strong time management while working independently in a remote environment. Qualifications - Strong communication and active listening skills - Ability to build trust and rapport in virtual conversations - High attention to detail and strong organizational skills - Self-motivation and accountability in a remote environment - Comfort using digital platforms such as Zoom and CRM systems - A positive attitude and willingness to learn - Experience in customer service, client relations, consulting, or sales is helpful but not required. Requirements - Must be legally authorized to work in the United States - Reliable high-speed internet connection - Windows-based laptop or desktop computer with a webcam - Quiet and professional workspace suitable for virtual meetings Training and Support AO Globe Life provides structured onboarding and mentorship to ensure every team member is prepared for success. New team members receive hands-on guidance for conducting virtual consultations, managing client relationships, and navigating compliance requirements. In addition to onboarding, team members participate in ongoing weekly training sessions focused on communication skills, product knowledge, and professional development. What You Can Expect Team members enjoy a collaborative remote environment where professionalism, service, and accountability are valued. Because all consultations are conducted virtually, professionals can work from anywhere in the United States while remaining connected through training, mentorship, and team collaboration. Many individuals in this role find fulfillment in the combination of meaningful client interaction, continuous learning, and opportunities for career advancement. Who Thrives in This Role - Enjoy helping others and providing meaningful service - Appreciate structure while maintaining independence - Communicate clearly and build relationships easily - Value professional development and continuous learning - Want to work remotely while remaining connected to a team No prior experience in the insurance or benefits industry is required. A strong work ethic and willingness to learn are the most important qualities for success. Company Description For more than 70 years, AO Globe Life has provided supplemental benefits to working families across the United States. Our organization partners with labor unions, credit unions, and veteran organizations to help families protect their financial futures. Our remote-first team focuses on service, integrity, and professional growth while providing meaningful career opportunities nationwide.

• Responsible for the functional management, leadership and execution of all sales related activities for the BJ’s account • Develop strategic and winning relationships throughout BJ’s portfolio • Establish strong working relationship with all internal teams including Customer Strategy, Finance, and Customer Service • Detailed understanding of the Customers go-to-market model including Category Management strategy • Deliver target Budget plan and new product distribution goals • Execute our brand and category growth strategy that align with the customer • Identify new opportunities for growth; develop and implement strategic written sales plans in accordance with corporate goals • Maintain clear understanding of customer objectives and liaise with RVP to develop operational plans to manage execution and measure results • Foster and grow existing and new relationships within account • Educate our business partners on our products, retail goals, and measurement of success • Deliver customer presentations that demonstrate innovation, shelf positioning, promotions, communicate pricing, etc. • Manage daily business in partnership with customers • Sell-in new products and all promotions to qualified retailers; ensure full-line distribution of products (new & existing items) • Work with customers to implement Retail initiatives and monitor Retail standards • Ongoing contract management that focuses on strategic alignment • Responsible for working with agencies to input Trade Investment Management (Osprey) • Monthly reporting, sales analytics and insights; • P&L management within respective account coverage • Perform other duties as required.

Role Description The Territory Business Manager (TBM) is responsible for maximizing sales of VIVITROL® in the North Carolina West territory. Ideal candidates will live in the territory and overnight travel is limited. This will be done by: - Having thorough product, disease state, and market knowledge. - Utilizing sound selling skills. - Using available resources to help educate and influence healthcare providers. - Employing analytical ability to assess targets and using approved resources and efforts accordingly. Qualifications - Deep neuroscience expertise. - Experience in sales within the pharmaceutical industry. - Strong communication and interpersonal skills. Requirements - Must reside in the North Carolina West territory. - Ability to travel as needed. - Proven track record in sales performance. Benefits - Competitive salary and performance-based bonuses. - Comprehensive health benefits. - Retirement savings plan. - Professional development opportunities. Company Description Alkermes applies its decades of deep neuroscience expertise to develop medicines designed to help people living with complex and difficult-to-treat psychiatric and neurological disorders. A global biopharmaceutical company, headquartered in Ireland with U.S. locations in Massachusetts and Ohio, we seek to make a meaningful difference in the way people manage their diseases. We have a portfolio of proprietary commercial products for the treatment of: - Alcohol dependence - Opioid dependence - Schizophrenia - Bipolar I disorder - Narcolepsy We are proud to have been recognized as an employer of choice by many national organizations. In 2024 and 2025, we were certified as a Great Place to Work in the U.S. and named one of Massachusetts’ Top Places to Work by the Boston Globe, a Best Place to Work in Greater Cincinnati by the Cincinnati Business Courier, and recognized as a Best Place to Work in BioPharma by Fortune Magazine. Alkermes, Inc. is an equal employment opportunity employer and does not discriminate against any qualified applicant or employee because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, gender expression and identity, disability, genetic information, veteran status, military status, application for military service, or any other characteristic protected by local, state, or federal law. Alkermes also complies with all work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Alkermes is an E-Verify employer.