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Health Plans Inc

HPI is unique. A respected industry leader that’s been serving customers for over 44 years, we’re known for our innovation and adaptability. Our experience has given us our expertise, but our forward-thinking, entrepreneurial spirit has given us our strong reputation. As a third-party administrator, we offer a suite of health and benefit solutions to employers. By joining HPI, you’ll contribute to ideas that make a real difference for employers and employees nationwide. Our commitment extends beyond our clients to our own employees. We foster a supportive and inclusive work environment where innovation thrives. By investing in our team’s growth and well-being, we ensure they are equipped to provide exceptional service. We’re a people-first company and value giving back to our community. Our space is a reflection of who we are—innovative, open and collaborative. We think feeling your best is an important factor in producing great work, so we embrace a “smart casual” dress code and work at ergonomic desks. Need to reenergize? When at our Westborough headquarters, take a break to chat in the onsite café, go for a walk on one of the beautiful trails in our office park, or get in a quick workout at one of the campus gyms.

Senior Account Executive

Location

United States

Posted

55 days ago

Salary

$130K - $150K / year

Seniority

Senior

Job Description

Senior Account Executive

Health Plans Inc

Role Description The Senior Account Executive (SAE) plays a strategic leadership role in managing the implementation of new client plans and overseeing the ongoing service and renewal processes for existing clients. This role requires close collaboration with internal teams to resolve complex service issues, guide plan design, and ensure seamless operations. - Provide strategic oversight and consultation to key broker partners, guiding plan development and evolution to align with business objectives. - Mentor and support junior account executives, fostering professional development. - Drive high-level client relationship management and retention strategies. - Collaborate with cross-functional teams to deliver integrated solutions. - Oversee the implementation of new groups and manage service delivery for existing clients and brokers. - Conduct benefit meetings, produce educational materials, and resolve complex claims/service issues. - Communicate plan design and renewal changes to internal teams to ensure smooth execution. - Develop and present customized employee/employer materials and performance reports. - Advise clients and brokers on compliance and reporting requirements related to benefit plans and federal mandates. Qualifications - Bachelor’s Degree or equivalent work experience. Requirements - 5–7 years of experience in client services or account management, preferably in the healthcare or benefits administration industry. - Proven ability to manage high-value client accounts and lead strategic initiatives. - Strong leadership and mentoring capabilities. - Excellent communication skills, both verbal and written. - Highly organized with the ability to manage multiple priorities and deadlines. - Analytical mindset with attention to detail and systems thinking. - Demonstrated ability to work independently and collaboratively across teams. - Commitment to confidentiality and professional integrity. - Proficient in Microsoft Office, including Word, Excel, Outlook, and PowerPoint. Benefits - Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the duties and responsibilities of the position. Working Environment/Physical Demands The work environment characteristics and physical demands described here are representative of those an employee may encounter while performing the duties of this job. - The noise level in the work environment is moderate. - The employee may occasionally lift and/or move up to 20 pounds. - Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. - While performing the duties of this job, the employee is regularly required to sit, walk, speak, or hear. - The employee is frequently required to use hands or feel or handle items as well as reach with hands and arms. - The employee is occasionally required to stand. Disclaimer The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this position. Health Plans Inc. is an EEO – M/F/D/V employer.

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