Role Description Cayenta, a division of Harris, is seeking a highly skilled Cloud and Systems Administrator to provide hands-on administration, support, and operational oversight across our cloud-based technology environment. This role combines: - Microsoft Azure platform administration - Cloud-based systems support - Microsoft cloud services administration - Cybersecurity support - Vendor coordination - Operational maintenance responsibilities The successful candidate will be technically capable, service-oriented, and detail-focused, with the ability to support reliable, secure, and cost-effective cloud operations. This position may provide technical guidance, knowledge sharing, and operational support to Junior Azure Administrators, IT support resources, and Azure Information Security Analysts as required. The position will also work closely with internal staff, external vendors, consultants, and information security resources to support the organization's cloud-based technology needs. This remote role welcomes candidates anywhere in BC and AB. Preference will be given to candidates who can work in PST timezone. Salary: 90K - 95K Qualifications - Degree, diploma, or equivalent experience in Information Technology, Computer Science, Cloud Computing, or related field. - Minimum of seven years of progressive IT, systems, or cloud administration experience, including at least five years of hands-on Microsoft Azure administration. - Strong experience with Azure infrastructure, networking, identity, monitoring, backup, security, governance, and cost management. - Experience with Microsoft Entra ID, Azure RBAC, Conditional Access, MFA, Windows based systems, Linux systems, PowerShell, Azure CLI, and automation tools. - Strong understanding of cloud security, disaster recovery, operational best practices, and confidentiality requirements. - Strong communication, judgment, attention to detail, and ability to work independently in a remote team environment. - Microsoft Certified: Azure Administrator Associate, or willingness to obtain within an agreed timeframe. Requirements - Provide technical support for staff related to cloud-based applications, Microsoft 365 services, email, identity and access, virtual meeting tools, endpoint devices, mobile devices, printers, peripherals, and other approved technology services. - Respond to, troubleshoot, and resolve day-to-day IT and cloud service issues in a timely and professional manner, escalating complex matters to external vendors, consultants, or service providers where required. - Configure, administer, maintain, and support cloud-based systems and services, including Azure virtual machines, storage accounts, networking components, identity services, backups, and related Microsoft cloud technologies. - Support onboarding and offboarding processes by preparing required user access, configuring cloud service accounts, provisioning or removing system access, and maintaining access records in accordance with organizational procedures. - Maintain accurate inventory and documentation for cloud services, Azure resources, software and SaaS licenses, endpoint devices, warranties, vendor agreements, and related technology assets. - Assist with cloud-hosted website updates, SaaS platform administration, technology implementations, software deployments, system configuration changes, and routine cloud maintenance activities. - Coordinate with external IT vendors, cloud service providers, consultants, and managed service partners to support operational requirements and technology-related projects. - Support cybersecurity and data protection practices by assisting with cloud service updates, endpoint updates, identity and password management, MFA practices, backups, and adherence to organizational security procedures. - Support compliance with organizational policies, procedures, information management standards, cloud governance practices, and confidentiality requirements. - Demonstrate professionalism, impartiality, sound judgment, and discretion in all work related to organizational operations. - Perform other duties as assigned. - Occasional evening, weekend, or after-hours support may be required to support planned maintenance, operational incidents, cloud service changes, or critical service restoration. Benefits - 3 weeks’ vacation and 5 personal days - Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment - Employee stock ownership and RRSP/401k matching programs - Lifestyle rewards - Remote work and more!

• Install, configure, secure, and manage AWS GovCloud-based virtualized environments, including servers, applications, and storage systems • Monitor system performance, resource utilization, and connectivity across IL2–IL5 enclaves to ensure continuous operational availability • Perform routine system health checks, including log analysis, service validation, and backup verification • Apply system hardening standards (STIG/SRG) to ensure compliance with DoD and DISA security baselines • Develop and maintain patch management procedures for operating systems, middleware, and storage infrastructure • Implement automation scripts and configuration management using tools such as Ansible, PowerShell, or AWS Systems Manager • Collaborate with network and security engineers to diagnose and resolve Tier 3 technical issues affecting mission-critical operations • Support disaster recovery and business continuity plans, including backup validation and restoration testing • Maintain system documentation, SOPs, and architectural diagrams in accordance with configuration management policies • Participate in Change Advisory Boards (CABs) and contribute to configuration control and release planning • Support continuous improvement activities by evaluating system performance data and recommending optimizations • Coordinate with cloud hosting teams to ensure redundancy, scalability, and compliance across production and non-production environments

• Conduct senior Enterprise-level Active Directory system administration • This includes Forest/Domain Architecture, AD Service Owner Tasks, DNS infrastructure, account provisioning • Configuration of Active Directory sites, enterprise group policies, LDAP-S, PKI/CA, and monitoring of AD replication and core services • Possess extensive enterprise experience with PowerShell scripting and VB Script and familiarity with SQL and Java Script • Implement and manage day-to-day assigned delivery order projects, independently or with teams

Title: Application Systems Administrator Location: NC United States Full time job requisition id R243628 Department: 12280 Enterprise Corporate - Integration and Departmental App Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Schedule M-F 8:00AM-5:00PM Remote in North Carolina with up to 50% travel to local facilities. Pay Range $35.50 - $53.25 Major Responsibilities: - Tests and implements system and application software installations and upgrades. Assists with planning and scheduling system and application software installations and upgrades. - Maintains production change control schedule and participates in change management/control. Performs workstation and server administration. - Assists with the design of backup and recovery procedures. Maintains and monitors backup schedules. Executes capacity monitoring processes. Coordinates disk space planning and management. - Maintains growth statistics, space forecasts, tape libraries, and software and hardware inventories. Monitors continuity with system software licensing and maintenance agreements. - Executes and monitors quality assurance processes. Conducts routine hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines to ensure proper system operation, optimum performance, and freedom from defects. - Participates on on-call rotation. Solves moderately complex application software problems and assists in resolving complex problems. Performs root-cause analysis on moderately complex problems and assists in root-cause problem analysis of complex problems. Escalates issues as needed. Defines, submits and works to completion problems and issues with vendors to improve functionality to meet business needs. - Designs moderately complex application support software such as utility programs, macros, subroutines, and control modules from detailed specifications. - Codes, tests, debugs, documents and maintains moderately complex application support software such as utility programs, macros, subroutines, and control modules. Makes moderately complex modifications to purchased applications to fit specialized needs and configurations. Configures, installs and supports moderately complex clinical device or other ancillary device integration solutions. - Creates tasks, work estimates and recommends resource assignments. Monitors tasks and initiates corrective action to stay on schedule. Communicates with project coordinators and clients in order to keep them informed with regard to project status and potential problem areas. Evaluates moderately complex client requests to determine impact and effort required to accomplish. - Assembles and documents technical requirements of computer systems to meet business requirements. Assists in the evaluation of new and existing software products. Works with vendor technical counterparts to resolve problems. Licensure, Registration, and/or Certification Required: - None Required. Education Required: - Bachelor's Degree (or equivalent knowledge) in Computer Science or related field. Experience Required: - Typically requires 3 years of experience in application development and support. Knowledge, Skills & Abilities Required: - Advanced knowledge of operating systems, databases, vendor-specific development languages or environments, and other system software. - Advanced knowledge of hardware and software as used in the clinical and/or business setting. - Demonstrated knowledge of the inter-relationships between application code and server operating systems and desktop operating systems. - Demonstrated negotiation and facilitation skills and ability to explain technical subjects to non-technical clients. - Demonstrated ability to translate user requirements into system specifications. - Strong organizational and analytical skills. - Strong problem and issue resolution skills. - Strong written and oral communication skills. - Ability to handle multiple tasks, set appropriate priorities and accomplish assignments in a thorough and timely manner. Physical Requirements and Working Conditions: - Generally exposed to a normal office environment. - Operates all equipment necessary to perform the job. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation - Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training - Premium pay such as shift, on call, and more based on a teammate's job - Incentive pay for select positions - Opportunity for annual increases based on performance Benefits and more - Paid Time Off programs - Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability - Flexible Spending Accounts for eligible health care and dependent care expenses - Family benefits such as adoption assistance and paid parental leave - Defined contribution retirement plans with employer match and other financial wellness programs - Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.