Lumen Technologies logo
Lumen Technologies

Lumen Technologies is self-described as a global company of 40,000+ professionals empowering businesses, government, and communities to “produce amazing things.” Driven by the

AI Operations Director

Artificial IntelligenceArtificial IntelligenceFull TimeRemoteLeadTeam 10,001

Location

United States

Posted

5 days ago

Salary

$152.1K - $278.8K / year

Seniority

Lead

No structured requirement data.

Job Description

AI Operations Director

Lumen Technologies

Role Description We are seeking an AI Operations Director, to serve as a strategic operator for the AI Office, helping translate Lumen’s AI ambition into clear priorities, operating mechanisms, executive alignment, and measurable enterprise impact. Reporting to the Chief AI Officer, this role will run the AI Office operating system – connecting strategy, portfolio discipline, governance forums, executive communications, stakeholder alignment, and follow-through across the enterprise AI ecosystem. - Ensure the organization is focused on the right priorities. - Make decisions with clarity and speed. - Provide leaders with the visibility needed to accelerate value realization. - Bring structure to complexity and improve transparency across the portfolio. - Ensure the execution model is clear and effective. - Connect strategy to results through structure, governance, and operating cadence. Main Responsibilities - Partner closely with the Chief AI Officer to translate strategy into clear priorities, operating mechanisms, action plans, and executive narratives. - Serve as a strategic thought partner on where to invest, scale, pause, or stop across the AI portfolio. - Identify emerging gaps, risks, and opportunities across the AI ecosystem. - Support the AI Office as an enterprise leadership function. - Maintain a clear enterprise view of AI initiatives. - Ensure consistency in how initiatives are defined, tracked, and reported. - Identify and surface early indicators of fragmentation, duplication, or misalignment across initiatives. - Support prioritization decisions by synthesizing business, product, technical, and organizational signals. - Design and manage the AI Office operating cadence. - Stand up and manage portfolio governance, success metrics, and executive reporting. - Enable faster, higher-quality decisions by framing tradeoffs and driving alignment. - Act as a central connector across AI, Product, Engineering, HR, Legal, and business teams. - Clarify ownership, sequencing, and interdependencies to improve execution. - Remove structural barriers that slow progress. - Build strong stakeholder relationships to drive accountability, adoption, and follow-through. - Help define and track success metrics tied to business outcomes. - Deliver clear, executive-ready insights on progress, risks, themes, and impact. - Continuously improve and strengthen the AI Office operating model. - Introduce scalable ways of working that improve focus, decision quality, and execution effectiveness. Qualifications - 8+ years of experience in strategy & operations, chief of staff, business ops, transformation, product/program management, or large-scale transformation execution. - Strong strategic thinking and business judgment. - Ability to move fluidly between strategic framing and hands-on execution. - Strong program management discipline. - Proven experience managing complex, cross-functional initiatives. - Strong ability to translate strategy into executable plans. - Experience working in or alongside data, AI, or technology organizations. - Exceptional stakeholder management, communication, and influence skills. - Demonstrated ability to operate in ambiguous, fast-paced environments. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. - $152,066 - $253,444 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, WY. - $159,670 - $266,166 in these states: CO, HI, MI, MN, NC, NH, NV, OR, RI. - $167,273 - $278,789 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, WA. Benefits - Comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks.

Related Job Pages

More Artificial Intelligence Jobs

Jerry logo

Manager, AI Agents and Platform

Jerry

Jerry helps you save money on car expenses. Named a LinkedIn 2021 Top Startup.

Full TimeRemoteTeam 201-500H1B Sponsor

• Lead end-to-end development for our AI platform and customer experiences, from initial roadmap to rollout. • Partner with engineers to design prompt strategies, evaluation frameworks, and guardrails—balancing latency, cost, and accuracy. • Serve as the technical translator between engineering and the broader organization, establishing AI best practices and platform standards. • Drive systematic improvement in answer quality, customer satisfaction, and automation rates through rigorous experimentation. • Work with partners at OpenAI to evaluate and deploy the next generation of voice models and workflow automation.

California + 4 moreAll locations: California | Florida | Illinois | New York | Texas
Job Closed
Spring Health logo

Director, AI Enablement – Advancement

Spring Health

Spring Health is a privately-held company that is “revolutionizing the mental health industry” by providing employers with comprehensive solutions. As an em

• Design and own a company-wide AI fluency progression framework that defines clear, role-anchored benchmarks for advanced AI usage across all business levels. • Build and deliver advanced learning experiences and workshops focused on agentic AI, automation design, and multi-step workflows. • Partner with functional leaders across the organization to identify role-specific AI use cases and implement targeted enablement programs to close operational skill gaps. • Establish and maintain scalable public knowledge infrastructure within internal communication platforms to make AI prompts, workflows, and use cases searchable and reusable. • Develop frameworks, toolkits, and standard operating procedures that empower internal teams to independently evaluate and rearchitect their own workflows. • Be a technical thought partner to our People Leadership Team, supporting core People Team workflows across Talent Acquisition, People Business Partners, Learning & Development, Total Rewards, and People Operations to eliminate manual effort and reduce operational latency. • Build systematic AI capabilities within critical functions across the org, establishing durable process standards and playbooks that embed AI into daily operations by default. • Transform traditional performance and development programs into continuous, AI-assisted systems that actively drive a day-to-day coaching culture. • Audit high-volume, high-friction manual workflows across various business functions and lead end-to-end process redesign initiatives to make them fundamentally AI-native. • Partner with executive leaders and People Business Partners to guide organizational design initiatives, evaluating and adjusting team structures to maximize the impact of AI-native workflows.

United States
$180K - $225K / year
Nasstar logo

AI Consultant – Copilot Studio

Nasstar

From cloud optimisation and application modernisation to connectivity and collaboration, we are Nasstar.

Full TimeRemoteTeam 1,001-5,000H1B No Sponsor

• If you love working with people just as much as you love engineering smart tech, you’ll fit right in. We’re on the lookout for an AI Consultant to help our clients bridge the gap between AI experimentation and systematic, scaled deployment. • Working under the guidance of a senior architect, you'll design and build intelligent agents using Microsoft’s broader AI stack (including M365 Copilot, AI Builder, and generative actions), extending them into the Power Platform and pro-code services like Azure AI Foundry. • It’s a highly collaborative role where you'll directly build the technical roadmaps that increase our clients' AI maturity.

United Kingdom
PatSnap logo

Strategic Life Sciences Data & AI Expansion Specialist

PatSnap

Our AI-powered innovation intelligence platforms break barriers to connect innovators with insights.

Full TimeRemoteTeam 501-1,000Since 2007H1B No Sponsor

• Develop and execute expansion strategies within existing Life Sciences customer accounts. • Identify new use cases, business units, therapeutic areas, and stakeholder groups across pharmaceutical, biotechnology, medical device, and research organizations. • Build relationships with senior leaders across R&D, Portfolio Strategy, Business Development & Licensing, Competitive Intelligence, Innovation, Corporate Strategy, and Commercial functions. • Generate qualified expansion pipeline through executive engagement, workshops, industry events, and consultative business discussions. • Drive adoption of data-driven decision-making solutions that improve innovation, competitive positioning, pipeline assessment, and market intelligence capabilities. • Act as a subject matter expert for Data-as-a-Service opportunities across strategic Life Sciences accounts, with particular focus on complex enterprise opportunities and key West Coast deals. • Join active sales cycles to strengthen customer engagement, shape solution strategy, and accelerate deal progression. • Lead executive discovery sessions, value workshops, and strategic account planning activities. • Help account teams navigate complex stakeholder environments and develop compelling business cases tied to measurable business outcomes. • Partner with Account Executives to increase win rates, shorten sales cycles, and expand deal value. • Represent the company as a credible industry expert at Life Sciences conferences, customer forums, webinars, roundtables, and executive events. • Deliver compelling presentations to senior customer audiences on industry trends, competitive intelligence, innovation strategy, AI, data-driven decision making, and emerging Life Sciences market developments. • Contribute to thought leadership content, conference speaking opportunities, and strategic customer engagement programs. • Build a strong external presence that enhances the company’s reputation within the Life Sciences ecosystem. • Operate as a strategic overlay resource supporting multiple Account Executives and territories. • Collaborate with Product, Marketing, Customer Success, and Sales Leadership teams to drive expansion initiatives and market penetration. • Share customer insights and market intelligence to influence product strategy and go-to-market execution. • Support the development of Life Sciences-specific messaging, sales plays, and enablement programs.

California
$130K - $260K / year