Role Description We are seeking an experienced ABA Billing & Authorizations Specialist to support the client’s revenue cycle operations. Initially, this role focuses on preparing, submitting, and managing medical claims and insurance authorizations, with the opportunity to progress to full end-to-end billing responsibilities as training advances. PLEASE NOTE: - Working Hours: Monday – Friday | 9:00 AM – 6:00 PM EST (3:00 PM – 12:00 AM South African time – subject to daylight savings). - Public Holidays: This role requires working on both South African and US public holidays (SA public holidays compensated in accordance with the BCEA). - Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and wired Ethernet capability is mandatory. Applicants without a fixed fibre line cannot be considered. - Power Backup: Reliable backup required to manage load shedding or outages. Applicants without a power backup cannot be considered. - Work Environment: Fully remote. Qualifications - Must have a minimum 2+ years of experience in US healthcare billing. - Strong understanding of US insurance processes and claims workflows. - Experience handling denied or rejected claims and performing corrective actions. - Highly organized with attention to detail and strong critical thinking skills. - Excellent written and verbal English communication. - Proficiency with MS Office and Outlook. - ABA therapy billing experience is advantageous. Requirements - Prepare and submit medical claims to US insurance providers. - Review and correct rejected or denied claims. - Follow up with insurers on outstanding or unpaid claims. - Maintain accurate billing documentation and workflow tracking. - Collaborate with internal teams to ensure billing accuracy. - Gradually take ownership of end-to-end billing processes as training progresses. Company Description ISTA Personnel Solutions South Africa is a fast-growing global BPO. We are not a recruitment agency — we operate as a dedicated extension of our US-based clients’ teams, providing skilled remote professionals who support daily operations with precision, efficiency, and a personal touch. Our client is a US-based healthcare provider specializing in Applied Behaviour Analysis (ABA) therapy, delivering evidence-based programs for children and individuals with Autism Spectrum Disorder and other developmental needs. Their clinical teams work closely with families to support behavioral development, communication, and daily living skills.

Title: Customers Support Specialist II Location: US-Utah-Sandy Job Description: apree health is hiring full-time Customer Support Specialists to join our Customer Support team in our Sandy, UT office. We are looking for smart and motivated individuals with experience in the rapid-growth healthcare & technology industry. This job is vital to the success of our products, and it demands a relentless customer focus, strong teamwork capabilities, and a keen interest in the intricacies of technology products. $20/hr. start, Monday – Friday, days, hybrid shift How will you make an impact & Requirements‎ Must be able to start by July 20, 2026 and be present for all training for the following six weeks. Training is fully paid. Only candidates available to work Monday through Friday between 5:45 AM - 7:00 PM MST will be considered. Shifts will be assigned after training. Must complete 6 weeks of training with 100% attendance. apree health is on a mission to build the first integrated health network that combines data-driven personalization, a coordinated care model, and aligned incentives to unlock value and make life better for those we serve. Our health navigation platform connects with hundreds of health vendors, benefits resources, and plan designs, giving rise to the world’s first comprehensive app for all health needs. Responsibilities - Respond to inquiries via email, phone, live chat, asynchronous messaging, etc. - Provide support for appointment scheduling, account access, benefits, programs, incentives, find care, health screening, company sweepstakes, and more. - Take ownership of resolving customer service and healthcare navigation issues - Takes ownership of quality, efficiency, casing, productivity, and other standards of world class service - Keep customer information confidential and in compliance with HIPAA regulations - Manages case backlog attentively and documents each interaction in Salesforce - Exercises problem resolution skills when handling customer concerns using various internal tools - Makes out outbound calls, including appointment scheduling with providers, and other related duties as assigned - Willingness to work occasional overtime. The typical schedule is Monday through Friday and covers shifts starting as early as 5:45 AM MST and the last shift ends at 7 PM MST Qualifications - 1 - 2 years of experience in customer support with an emphasis on healthcare, wellness, and medical billing and claims - appointments, strong organizational skills, and the ability to solve problems. - Medical office experience preferred but not required - Two years of proven customer service and/or patient care experience - Strong communication skills, both verbal and written - Tech savvy- the ability to use and navigate members with our mobile technology - Able to maintain 100% attendance throughout 6 weeks of training and excellent attendance beyond training - Positive, friendly, and professional demeanor with customers - Adept at juggling multiple tasks and customer support requests at the same time - Familiarity with Salesforce Service Cloud and Google Suite is a plus - Must be able to work 40 hours per week; Requires sitting, standing, talking or listening on the phone - Spanish speaking and writing skills are a plus At apree health our vision is to transform lives through better health. The apree health culture values and celebrates different backgrounds, perspectives, and points of view. We believe our diversity helps drive creativity and innovation. We strive to make everyone feel included, valued, and engaged; enable them to do their best work; and build their careers here at apree health. That is why diversity and inclusion are more than just words to us. Rather, they are a commitment to a culture where employees feel respected and empowered to share their ideas and deliver the best results. What you’ll love about working here: - Fun, friendly, and unique culture – Bring your whole self to work every day! - Paid time off & paid holidays - Employer contributions for HSA accounts - Tuition assistance - Matching 401(K) Location: Sandy UT -Hybrid/Remote Compensation: $20.00 to $30.00

Developmental Disabilities Specialist - Services Coordinator Location: Salem, OR 97301 Salary $28.03 - $37.46 Hourly Location Developmental Disabilities Services, OR Job Type Regular Remote Employment Flexible/Hybrid Job Number 202600106 Department Health & Human Services Job Description: See what Lane County employees have to say about working for Developmental Disabilities Services! About the Position Developmental Disabilities Service Coordinators in Lane County assess individual needs and create individual plans of support for each person on their caseload. You are part of a strong supportive case management team, with opportunities to collaborate with community partners in disability, education, medical, and behavioral health. Regular supervision is provided, along with onboarding training and support to learn the County and State systems for service coordination. At Lane County we strongly value using an equity lens and trauma-informed principles. You will receive initial and ongoing support and training in these areas. We strive to provide responsive and effective customer service to the individuals and their families in our services. Come join our team! About the Division Lane County Developmental Disabilities Services strives to provide a responsive, cooperative lifespan delivery system of support, training, care, monitoring, protection and crisis response for persons with developmental disabilities and their families. Services are designed to maximize opportunities for self-determination and self-sufficiency. Schedule: Monday - Friday; 8:00 a.m. - 5:00 p.m. Hybrid telework may be optional or a condition of employment depending on the needs of the division at the time of hire. *This is an AFSCME represented position* QUALIFICATIONS Training: - Bachelor's degree from an accredited college or university. Experience: - One year of experience of working with persons with developmental disabilities. An equivalent combination of experience and training that will demonstrate the required knowledge and abilities is qualifying. Preferred qualifications - Previous work experience with case management/service coordination for individuals with intellectual and/or developmental disabilities or other equivalent type of experience. - Ability to work in a fast-paced, dynamic environment. - Ability to prioritize tasks and work both independently and as member of a team. - Customer service mindset. Notes: - Offers of employment are contingent upon consenting to and successfully passing a drug screening test. - This position is subject to a full background check. Studies have shown that women and BIPOC individuals are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. The county will consider any equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.

Title: Customers Support Specialist II Location: US-Utah-SLC Job Description: Job Description Summary ‎ apree health is hiring full-time Customer Support Specialists to join our Customer Support team in our Sandy, UT office. We are looking for smart and motivated individuals with experience in the rapid-growth healthcare & technology industry. This job is vital to the success of our products, and it demands a relentless customer focus, strong teamwork capabilities, and a keen interest in the intricacies of technology products. $20/hr. start, Monday – Friday, days, hybrid shift ‎ How will you make an impact & Requirements ‎ Must be able to start July 20, 2026 and be present for all training for the following six weeks. Training is fully paid. Only candidates available to work Monday through Friday between 5:45 AM - 7:00 PM MST will be considered. Shifts will be assigned after training. Must complete 6 weeks of training with 100% attendance. apree health is on a mission to build the first integrated health network that combines data-driven personalization, a coordinated care model, and aligned incentives to unlock value and make life better for those we serve. Our health navigation platform connects with hundreds of health vendors, benefits resources, and plan designs, giving rise to the world’s first comprehensive app for all health needs. Responsibilities - Respond to inquiries via email, phone, live chat, asynchronous messaging, etc. - Provide support for appointment scheduling, account access, benefits, programs, incentives, find care, health screening, company sweepstakes, and more. - Take ownership of resolving customer service and healthcare navigation issues - Takes ownership of quality, efficiency, casing, productivity, and other standards of world class service - Keep customer information confidential and in compliance with HIPAA regulations - Manages case backlog attentively and documents each interaction in Salesforce - Exercises problem resolution skills when handling customer concerns using various internal tools - Makes out outbound calls, including appointment scheduling with providers, and other related duties as assigned - Willingness to work occasional overtime. The typical schedule is Monday through Friday and covers shifts starting as early as 5:45 AM MST and the last shift ends at 7 PM MST Qualifications - 1 - 2 years of experience in customer support with an emphasis on healthcare, wellness, and medical billing and claims - appointments, strong organizational skills, and the ability to solve problems. - Medical office experience preferred but not required - Two years of proven customer service and/or patient care experience - Strong communication skills, both verbal and written - Tech savvy- the ability to use and navigate members with our mobile technology - Able to maintain 100% attendance throughout 6 weeks of training and excellent attendance beyond training - Positive, friendly, and professional demeanor with customers - Adept at juggling multiple tasks and customer support requests at the same time - Familiarity with Salesforce Service Cloud and Google Suite is a plus - Must be able to work 40 hours per week; Requires sitting, standing, talking or listening on the phone - Spanish speaking and writing skills are a plus At apree health our vision is to transform lives through better health. The apree health culture values and celebrates different backgrounds, perspectives, and points of view. We believe our diversity helps drive creativity and innovation. We strive to make everyone feel included, valued, and engaged; enable them to do their best work; and build their careers here at apree health. That is why diversity and inclusion are more than just words to us. Rather, they are a commitment to a culture where employees feel respected and empowered to share their ideas and deliver the best results. What you’ll love about working here: - Fun, friendly, and unique culture – Bring your whole self to work every day! - Paid time off & paid holidays - Employer contributions for HSA accounts - Tuition assistance - Matching 401(K) Location: Sandy UT -Hybrid/Remote ‎ Compensation: $20.00 to $30.00