• Complete all Onboarding requirements within 2 weeks of start date • Meet with your assigned Charlie Health Group Quality Supervisor or Group Quality Director at a minimum of 1x/month for required check-in • Respond to all email and Slack communication promptly (within 48 hours of receiving a communication) • Review the curriculum aligned to group assignment before group start time • Arrive ~10 minutes early to scheduled group time and facilitate all groups for the entirety of the hour • Facilitate groups following Charlie Health best practices and using assigned and most up to date Charlie Health curriculum • Foster a supportive environment and guide clients in activities to develop skills for long-term recovery. • Facilitate groups across age groups and cohorts, including Integrative curriculum, Support Staffing and Wellness Hour as needed • Foster client engagement and group cohesion throughout the session, encouraging client participation and fostering camera-on culture • Following all operational policies and procedures as indicated by Charlie Health best practices • Participate in collaborative Treatment Team (Tuesdays) and Group Supervision (every other Friday) with your assigned Charlie Health Group Quality Supervisor or Group Quality Director, peers and other Clinical Leadership team members • Work collaboratively and respectfully across the care team including with Primary Therapists, Care Experience Specialists and Care Coaches • Communicate clearly, professionally, and promptly with all clients, staff, families, agencies, and referents • Monitor your treatment documentation to ensure all of your notes are completed within required 24 hour timeframe and meet agency and professional standards per DHCS and The Joint Commission standards • Maintain and model professional ethics, including appropriate boundaries and confidentiality • Other duties as assigned

• Complete all Onboarding requirements within 2 weeks of start date • Meet with your assigned Charlie Health Group Quality Supervisor or Group Quality Director at a minimum of 1x/month for required check-in • Respond to all email and Slack communication promptly (within 48 hours of receiving a communication) • Review the curriculum aligned to group assignment prior to group start time • Arrive ~10 minutes early to scheduled group time and facilitate all groups for the entirety of the hour • Facilitate groups following Charlie Health best practices and using assigned and most up to date Charlie Health curriculum • Facilitate groups across age groups and cohorts, including Integrative curriculum, Support Staffing and Wellness Hour as needed • Foster client engagement and group cohesion throughout the session, encouraging client participation and fostering camera-on culture • Following all operational policies and procedures as indicated by Charlie Health best practices • Participate in collaborative Treatment Team (Tuesdays) and Group Supervision (every other Friday) with your assigned Charlie Health Group Quality Supervisor or Group Quality Director, peers and other Clinical Leadership team members • Work collaboratively and respectfully across the care team including with Primary Therapists, Care Experience Specialists and Care Coaches • Communicate clearly, professionally, and promptly with all clients, staff, families, agencies, and referents • Monitor your treatment documentation to ensure all of your notes are completed within required 24 hour timeframe and meet agency and professional standards per DHCS and The Joint Commission standards • Maintain and model professional ethics, including appropriate boundaries and confidentiality • Other duties as assigned

• Complete all Onboarding requirements within 2 weeks of start date • Check-in with your assigned Charlie Health Group Quality Supervisor or Group Quality Director at a minimum of 1x/month • Respond to all email and Slack communication promptly (within 48 hours) • Review the curriculum aligned to group assignment prior to group start time • Arrive ~10 minutes early to scheduled group time and facilitate all groups for the entirety of the hour • Facilitate groups using the current Charlie Health curriculum and best practices • Facilitate groups across age groups and cohorts, including Integrative curriculum, Support Staffing and Wellness Hour as needed • Foster client engagement and group cohesion, encouraging client participation and fostering camera-on culture • Following all operational policies and procedures as indicated by Charlie Health best practices • Participate in collaborative Therapy Treatment Team (Tuesdays) and Group Supervision (every other Friday) with your assigned Charlie Health Group Quality Supervisor or Group Quality Director, peers and other Clinical Leadership team members • Collaborate closely with Primary Therapists, Care Experience Specialists and Care Coaches • Communicate professionally and promptly with all clients, staff, families, agencies, and referents • Monitor your treatment documentation to ensure all of your notes are completed within required 24 hour timeframe and meet agency and professional standards per DHCS and The Joint Commission standards • Demonstrate professional ethics, including appropriate boundaries and confidentiality • Other duties as assigned

• Facilitate interactive sessions that build awareness, deepen understanding, and help participants lead and work with more thoughtfulness, responsibility, and care. • Use thoughtful facilitation techniques, tools, and activities to create learning experiences that are engaging, reflective, and immediately applicable. • Lead virtual and in-person workshops across topics related to leadership, workplace culture, employee experience, and anti-oppressive practice, tailoring delivery to each organization’s context and goals. • Help participants understand how behaviour, decision-making, and workplace dynamics are shaped by larger systems, structures, and lived experience. • Create respectful environments that support open dialogue, honest reflection, and constructive conversation around complex and sensitive topics. • Support leaders and teams in building the awareness, ownership, and practical skills needed to translate learning into everyday practice. • Help strengthen individual and collective capacity so teams are better equipped to navigate accountability, collaboration, and change. • Stay informed on emerging research and leading practices, and integrate those insights into facilitation approach, content, and materials.