• Support the Founder & CEO in stabilizing and scaling day-to-day operations • Manage communication systems and coordinate recruiting pipelines • Implement tools and SOPs to reduce cognitive load for the CEO • Own core operational processes and manage sensitive information • Act as a gatekeeper for Executive's calendar and manage complex scheduling • Maintain a clean and accurate CRM system • Track task completion, identify inefficiencies, and propose improvements • Document and build standard operating procedures (SOPs) from day one

• Support the Founder & CEO in daily operations • Act as a “functioning memory” for the CEO • Improve written communication quality • Own core operational processes and manage communication systems • Help implement tools and SOPs to assist the leadership team • Triage emails and manage communication according to established formats • Coordinate client communication and logistics for meetings • Maintain the CRM system for data integrity • Organize personal documents and manage personal tasks • Document SOPs and continuously improve workflows

• Define and partner with the Senior Director of Marketing Operations to execute the long-term vision for Brand Project Management + Creative Operations, including systems, tools, and team structure that scale with company growth. • Partner closely with the Senior Director of Marketing Operations and the Chief Marketing Officer to ensure visibility, efficiency, clear process documentation and enforcement, and alignment across all project touchpoints. • Lead process development and optimization across intake, prioritization, execution, and post-mortem. • Integrate AI, creative tech, and automation tools to enhance creative throughput and ROI. • Mentor and train less experienced project managers and producers, fostering a culture of collaboration, clarity, and accountability. • Manage timelines, budgets, scopes, deliverables, and resources across integrated marketing campaigns and product launches. • Help lead the resourcing strategy to ensure the right talent is aligned with the right work at the right time using workload analysis and forecasting tools. • Plan, coordinate, and execute complex 360 campaigns (TVC, OOH, digital, packaging, experiential) by aligning all creative and marketing stakeholders. • Collaborate with all department leads to define and communicate project scopes, priorities, and timelines. • Lead internal meetings (discovery, status, review) and drive collaborative problem-solving and decision-making. • Communicate proactively with internal and external teams on project health, risks, and blockers. • Ensure every brief and execution aligns with brand standards and creative integrity. • Act as the final checkpoint for creative quality and accuracy before assets go live. • Track, analyze, and report on project KPIs to continuously improve processes and creative performance. • Continuously audit and refine workflows to reduce friction and improve speed, quality, and output.

• Review study protocols, consent forms, and manuals to extract relevant information to develop resources for the clinical team. • Develop and configure clinical research documentation. • Utilize study start up documents to initiate therapeutic EMR treatment plan creation. • Collaborate with Principal Investigator, clinical staff and pharmacy to gather requirements and ensure documentation and treatment plans meet clinical needs. • Create and distribute Letters of Collaboration with multiple departments as needed. • Troubleshoot and resolve issues related to clinical documents, treatment plans, and Letters of Collaboration. • Maintain all documentation dispersed to clinical team. • Participate in departmental meetings with regulatory and pharmacy. • Perform additional responsibilities as necessary.