Senior Field Engineer

Field EngineerField EngineerOtherRemoteSeniorTeam 1-10H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

109 days ago

Salary

$170K - $190K / year

Seniority

Senior

Job Description

Senior Field Engineer

Strimi

• Onboard new Striim customers, delivering learning, solution strategy, technical enablement, and implementation guidance during the deployment process. • Lead customer technical teams during development phases to implement best practices and innovate enterprise adoption challenges. • Support the seamless transition from pre-sales prototypes to post-sales production scale experiences. • Collaborate with customer success and account management teams to conduct periodic health checks with customers, ensuring operational excellence with Striim. • Be the Striim product expert, coach, and trusted technical advisor during deployment. • Be the in-house customer champion, coordinating with Striim customer support and stakeholders to drive technical advocacy, product evolution, and technical innovation. • Proactively engage existing Striim customers to realize technology value with further adoption of the Striim platform, demonstrating new applications and use cases for Striim. • Increase internal knowledge base by developing and/or maintaining documentation related to Striim implementations, best practices, and troubleshooting. • Track customer issues, collaborate with support on customer-training-related matters, and work with customer to develop and track product feature requests (PFRs). • Report on the status of key accounts, including escalations, to the manager and Customer Success Manager (if applicable).

Job Requirements

  • A successful candidate must be based 100% remote somewhere in the Continental United States
  • 7+ years of experience in customer-facing technical roles, e.g., Sales Engineer/Pre-sales Engineer, Solutions Architect, Data Engineer, Customer Success Engineer
  • 7+ years of experience with database management systems software such as Oracle, MySQL, Microsoft SQL Server, and SQL Programming Language
  • 7+ years of experience programming languages such as Java, Python, Shell scripting
  • 7+ years of experience or deep core knowledge of Cloud infrastructure and Data Services such as Amazon AWS, Microsoft Azure and Google Cloud
  • Working proficiency and knowledge of Kubernetes/GKE
  • Deep knowledge in working with configuring, and troubleshooting Operating Systems based on Unix/Linux and Windows
  • Experience working with Message Systems such as Kafka and JMS
  • Experience in working with Enterprise data environments and Mission Critical IT systems is desirable
  • Knowledge of Snowflake, Google BigQuery or Databricks is a plus
  • Excellent written, verbal, and presentation communication skills
  • Bachelor’s degree in Information Systems, Computer Science, Computer Engineering, or Information Systems.

Benefits

  • Competitive salary and pre-IPO stock options
  • Comprehensive health care plans (medical, dental and vision), including medical and dependent FSA
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • The chance to contribute to and shape an upbeat, fully engaged culture

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