• Develop and execute the business development strategy aligned with company goals, including market analysis, target client identification, and competitive positioning. • Identify new business opportunities in existing and emerging markets. • Drive strategic partnerships, joint ventures, and alliances to fuel company growth and expansion. • Establish and meet revenue and growth targets, consistently achieving company growth goals. • Develop and manage the full sales cycle, from lead generation to deal closure. • Expand existing provider partnerships to increase membership growth. • Represent the company at industry events, conferences, and client meetings to build visibility and strengthen market positioning. • Lead negotiations and structure complex deals, ensuring favorable terms for the company while maintaining strong client relationships. • Collaborate with legal and finance teams to finalize contracts and agreements. • Run due diligence processes for M&A, partnerships, etc. • Identify and lead business development efforts in new geographies. • Identify novel opportunities to expand within existing geographies, through crafting creative partnerships with providers and community organizations. • Utilize market intelligence to inform expansion strategy and tactics to drive growth. • Partner with Strategy team members to design appealing products for potential partners. • Effectively collaborate across the organization and leverage internal and external relationships to execute on organizational goals. • Perform other related responsibilities as needed.

• Identifying and pursuing new business opportunities within defined markets, product segments, and channels • Analyzing market data and research to prioritize high-potential segments and growth areas • Collaborating closely with Marketing and Sales to align on strategic business development initiatives • Prospecting and qualifying target accounts to build a strong pipeline of new business opportunities • Conducting in-depth customer research to understand business needs, challenges, and buying behaviors • Developing and supporting account plans and tailored proposals to address customer requirements • Building and maintaining relationships with prospective customers to position solutions effectively • Supporting sales execution by contributing to forecasts, tracking opportunities, and ensuring smooth handover of new accounts to Account Management

• Drive new business by setting meetings with qualified contacts at US employers • Make 80-100 cold calls a day. • Utilize Salesforce, Outreach, and Linkedin Sales Navigator with proficiency • Craft high touch emails using excellent written communication skills • Identify pain points through researching companies on Linkedin, Glassdoor, and company websites • Set a minimum of 3-7 qualified meetings a week (depending on the territory and product.) • Scout LinkedIn and other resources for contacts and research, adding anywhere from 30-50 new prospects into sequence per day • Collaborate and communicate with your team and other departments to improves sales processes • Report to designated manager to strategize more effective and creative sales methods • Transform cold calls into something informative and delightful

Role Description The mission of this role is to provide exceptional customer service to clients, patients, and requesters. The representative will be responsible for meeting daily goals and reporting recurring issues to the Process Integrity Manager for resolution. The ideal candidate will align with HealthMark Group’s core values, culture, and the overall CRAFT of the company. Daily Roles and Responsibilities - Conduct email and outbound call outreach on non-compliant orders to obtain missing documentation or information - Quality Control checks on orders moving into Pending Authorization - Perform data entry to update contact details (emails, faxes, addresses) for records release - Enter new requests into MedRelease - Review orders to ensure all required documents and information are included - Monitor and manage multiple queues - Meet assigned daily productivity goals Qualifications - Excellent communication, analytical, and problem-solving skills - 1+ year of call center experience - Ability to multitask, prioritize responsibilities, and manage time efficiently - Willingness to learn and adapt - Proficiency in Microsoft Office and related applications - High school diploma or GED required - Medical industry experience preferred but not required Requirements - Strong written and verbal communication skills - Excellent interpersonal skills to foster relationships with requestors, clients, and team members - Detail-oriented with the ability to resolve customer issues promptly - Strong follow-up and time management abilities - Reliable internet connection and a quiet, professional remote work environment Ideal Candidate Traits - Genuinely passionate about customer service and helping others - Fast learner - Self-motivated and able to work independently - Flexible and adaptable to change - Dependable with strong business integrity - Compassionate and patient-focused - Efficient worker - Positive team player - Takes initiative and strives for continuous improvement Schedule - 8-hour shift - Monday through Friday Education - High school diploma or equivalent (required) Experience - Customer Service: 1 year (preferred) - Healthcare: 1 year (preferred) Compensation $17-18 per hour