HealthMark Group

• Serve as your client’s official liaison so their needs are quickly heard and addressed. • Know your clients’ needs and expectations for success, and what matters to them to build trust, keep them happy, and turn them into HealthMark loyalists. • Expedite client issues to mitigate friction or noise that negatively impacts their work. • Keep clients informed of relevant HealthMark educational information/tips to demonstrate knowledge and enhance our reputation as leaders in the industry • Manage and track client satisfaction in HubSpot to prevent dissatisfaction or loss of account • Document and track all client meetings, critical conversations, and client reported issues in HubSpot to ensure proper follow up, identify trends or areas for improvement • Document all actions taken by you on a request for information in MedRelease to ensure transparency • Be highly knowledgeable of MedRelease and EMR request routing to optimize client's usage of our services

• Design, develop, and maintain backend microservices across the healthcare platform ecosystem using Java/Kotlin and JVM-based frameworks (Spring Boot 3.x, Quarkus, Ktor) • Architect multi-tenant data models and implement data isolation patterns across relational databases • Design and optimize database schemas, write migrations (Flyway, ORM-native), and tune query performance • Develop asynchronous messaging workflows using ActiveMQ for inter-service communication • Containerize services with Docker and maintain CI/CD pipelines via GitHub Actions • Work with AWS infrastructure including EC2, SSM Parameter Store, S3, and Bedrock for AI/LLM integrations • Maintain and modernize legacy codebases (e.g., Spring Boot 2.x / Java 8) alongside modern stacks

• Coordinate and manage the end-to-end onboarding process for new healthcare clients. • Enter, verify, and maintain accurate client data within the MedRelease platform. • Serve as a liaison between clients and internal teams to ensure smooth implementation experience. • Partner with Processing and IT teams to resolve technical or process-related issues promptly. • Track and meet strict deadlines to ensure timely client activation. • Provide status updates and communicate progress to leadership and relevant stakeholders. • Maintain a strong understanding of HealthMark's service lines, processes, and technology to support client needs effectively.

Title: Collections Specialist Location: Remote, US Job Description: Full TimeClerical Requisition ID: 1727 Salary Range:$18.00 To $20.00 Hourly Who We Are: With a diverse team of more than 800 people, HealthMark is set apart by our culture, commitment to excellence, and dynamic contributors. We believe in fostering growth, celebrating success, and providing opportunities for every team member to thrive. Joining HealthMark means being part of a thriving organization recognized as a Top Workplace by USA Today. Not only that, but we’ve made it on the Inc. 5000 list of fastest-growing companies for ten years. Not only will you get to contribute to the healthcare ecosystem by making health information more accessible to patients, but you will also join a forward-thinking team of innovators who are passionate about the work we do and the people we serve. What We Do: HealthMark is a mission to revolutionize how medical records are released to patients, providers, and other stakeholders. We provide tech-enabled solutions that help health systems, hospitals, FQHCs, provider-led networks, and other care providers deliver the right medical records to the right patient. What We Offer: - A collaborative and supportive work environment that values your ideas - Opportunities for professional development and career advancement - Competitive benefits, including medical, dental, and vision insurance, 401k matching, remote opportunities, paid time off, and a paid volunteer day of your choice - The chance to make an impact in the health information field every day Join us in shaping the future of release of information! Type of Role: FULL-TIME Job Summary: We are seeking a detail-oriented and motivated Collections Specialist to join our operations team. This position is responsible for monitoring accounts receivable, following up with customers/clients on overdue accounts, and ensuring timely payment of outstanding invoices. The ideal candidate will have excellent communication skills, strong attention to detail, and a commitment to maintaining positive customer relationships while ensuring prompt payment. Duties include but are not limited to: - Contact customers via phone, email, and written communication to collect outstanding payments - Review aging reports and prioritize collection efforts based on account delinquency - Maintain accurate and up-to-date records of all collection activities - Resolve payment discrepancies and disputes in a professional manner - Collaborate with the Accounts Receivable, Requestor Relations, and Client Experience teams to address customer/client concerns and facilitate payments - Recommend accounts for escalation or legal action when necessary - Prepare and send past-due notifications based on collection schedule - Meet or exceed collection goals and KPIs - Adhere to all applicable laws and regulations governing collection activities Requirements: - High school diploma or equivalent required; Associate’s or Bachelor’s degree in Accounting, Finance, or Business preferred - Strong negotiation and communication skills - Proficiency in Microsoft Office, particularly Excel - Excellent organizational and time management abilities - Ability to remain calm and professional in challenging situations - Experience in collections, accounts receivable, or a related field is a plus Note: This job description is intended to provide a general overview of the position and does not encompass all job-related responsibilities and requirements. The responsibilities and qualifications may be subject to change as the needs of the organization

• Design, build, and maintain backend services and APIs that retrieve and process patient records from EHRs and health systems using FHIR (R4) and related interoperability standards. • Build and evolve interoperability workflows that support Release of Information (ROI) use cases, including patient identity matching, record discovery, data retrieval, and downstream delivery. • Integrate with external healthcare systems, EHR vendors, and health information networks using FHIR, RESTful APIs, and event driven patterns. • Work across modern .NET services and existing platforms, modernizing legacy integrations where appropriate. • Own technical roadmaps for interoperability components—balancing reliability, scalability, compliance, and delivery speed. • Use AI coding tools daily to accelerate development—generating code, debugging, refactoring, and navigating unfamiliar healthcare focused codebases. • Review AI generated output with the same rigor applied to any production code—understanding what it produces, not just accepting it. • Write clean, testable, well documented code with a strong emphasis on observability and operational readiness. • Lead code reviews and help maintain engineering standards across backend services and integrations. • Debug and resolve issues across distributed systems, including third party integrations and external dependencies. • Collaborate with product, operations, and compliance teams to translate healthcare and ROI requirements into technical solutions. • Identify risks related to data quality, external system dependencies, and interoperability constraints before they become incidents. • Mentor other engineers, particularly around healthcare integrations and backend service design.

Title: Clinical Forms Completion Specialist Location: Remote, US Job Description: Remote, US Requisition ID: 1702 Salary Range:$17.00 To $21.00 Hourly COMPANY: HealthMark Group is a leading provider of health IT solutions for healthcare providers across the country. By leveraging technology to reimagine the business of healthcare, HealthMark transforms administrative processes into seamless digital solutions. From HealthMark's proprietary MedRelease platform for Release of Information, the company is pioneering an efficient, compliant, and patient-centric approach to support the entire spectrum of the patient information journey. HealthMark Group was founded in 2006 with corporate headquarters in Dallas, TX and has been named to both the Dallas 100 and the Inc. 5000 for multiple years in a row as one of the fastest growing companies in the region and in the country. LOCATION: REMOTE POSITION: Clinical Forms Completion Specialist- HealthMark Group is a leader in health information management and technology, focusing on serving clinics and hospitals' health information management needs throughout the nation. HealthMark Group's innovative technology and superior customer service enable clients to streamline the release of information, document imaging, and form completion process. Integrating experience, technology, and service, we help hospitals, health systems, and clinics concentrate on what they do best, patient care. HealthMark Group is growing and is looking for bright, energetic, and motivated candidates to join our team. We are currently seeking qualified candidates for the open Clinical Forms Completion Specialist. This open position is responsible for providing the release of protected health information to healthcare facilities. The Clinical Forms Completion Specialist will review, evaluate, and process Disability/FMLA forms to include completing Short Term, Long Term, and Family and Medical Leave Paperwork for patients seeking short-term leave from work. The ideal candidate will be motivated, detail-oriented, and a problem solver with excellent written and oral communication skills. We are expanding rapidly and have created unique roles that need qualified candidates. REQUISITE EXPERIENCE AND QUALIFICATIONS: - Manage and complete assigned caseload of disability paperwork by gathering medical information on each patient. - Communicate with various medical professionals to gather information regarding disability leave. - Apply appropriate medical information to ensure eligibility for disability is accurately captured. - Enter all assigned requests into a system for further processing and documentation. - Coordinate return to work transitions, including coordination of any restrictions that may need to be accommodated. - Answer patient questions via email or telephone and email as they relate to their Disability/FMLA form paperwork. - Utilize industry-standard responses to complete FMLA/Disability Forms per the type of specialty practice . - Understand and abide by all HIPAA (Health Insurance Portability and Accountability Act) privacy and security laws. - Verify patient information using key identifiers. - Provide attention and care to patients and patient representatives. - Ensure patient's disability forms are completed after payment within 2 business day turnaround. - Demonstrates strong self‑initiative and independently manages tasks from start to finish, maintaining accountability for achieving high‑quality results. SKILLS & QUALIFICATIONS - Medical office experience required   - Licensed Practical Nurse/Certified Nursing Assistant or Medical Assistant or other certification preferred   - EMR experience, preferred  - Exceptional written and verbal communication skills  - Thorough and detail-oriented  - Customer-orientated and professional disposition  - Windows proficient  - Ability to self-manage - Driven to complete tasks in a timely manner while multi-tasking  Note: This job description is intended to provide a general overview of the position and does not encompass all job-related responsibilities and requirements. The responsibilities and qualifications may be subject to change as the needs of the organization evolve. Job Type: Full-time Pay: commensurate with experience

• Design, build, and maintain backend services and APIs that retrieve and process patient records from EHRs and health systems using FHIR (R4) and related interoperability standards. • Build and evolve interoperability workflows that support Release of Information (ROI) use cases, including patient identity matching, record discovery, data retrieval, and downstream delivery. • Integrate with external healthcare systems, EHR vendors, and health information networks using FHIR, RESTful APIs, and event driven patterns. • Work across modern .NET services and existing platforms, modernizing legacy integrations where appropriate. • Own technical roadmaps for interoperability components—balancing reliability, scalability, compliance, and delivery speed • Use AI coding tools daily to accelerate development—generating code, debugging, refactoring, and navigating unfamiliar healthcare focused codebases. • Review AI generated output with the same rigor applied to any production code—understanding what it produces, not just accepting it. • Write clean, testable, well documented code with a strong emphasis on observability and operational readiness. • Lead code reviews and help maintain engineering standards across backend services and integrations. • Debug and resolve issues across distributed systems, including third party integrations and external dependencies. • Collaborate with product, operations, and compliance teams to translate healthcare and ROI requirements into technical solutions. • Identify risks related to data quality, external system dependencies, and interoperability constraints before they become incidents. • Mentor other engineers, particularly around healthcare integrations and backend service design.

• Manage and oversee all payroll cycles which results on an average of 100 pay runs per year. • Ensure compliance with all applicable laws and regulations related to wages, taxes, and reporting. • Maintain and update payroll systems and procedures which include but are not limited to ensuring timecards are completed, managing paid holidays, paid leaves offered, bonus payments, referral bonuses, overtime, paid military leave and more. • Collaborate with HR and Finance departments to process changes such as new hires, terminations, and compensation adjustments when it comes to paychecks that employees receive. • Prepare and file quarterly tax reports and other documentation required by law. • Respond to employee inquiries regarding payroll, deductions, and tax issues which includes managing a payroll mailbox. • Manage year-end processes including W-2s, audits, and reconciliations. • Participate in accounting month-end close procedures for all payroll-related tasks. • Continuously evaluate payroll procedures and recommend improvements for efficiency and accuracy.

• Design, implement, and maintain AWS-focused cloud security architecture aligned with HIPAA, NIST, and HITRUST. • Secure AWS environments using IAM, Organizations, CloudTrail, Config, GuardDuty, Security Hub, KMS, and network security controls. • Build, review, and maintain Infrastructure-as-Code using Terraform, ensuring security controls are versioned, auditable, and enforced by default. • Develop secure Terraform modules, guardrails, and policy-as-code to prevent misconfiguration and drift. • Partner with Development and CloudOps teams to implement DevSecOps practices, including CI/CD pipeline security and IaC scanning. • Establish and manage identity and access standards across AWS and Microsoft Entra. • Support SOC 2 Type II, HITRUST, HIPAA, and PCI audits with a focus on cloud control evidence. • Monitor cloud environments, triage security events, and respond to incidents in partnership with the MSP. • Maintain documentation related to cloud security architecture, IaC standards, and incident response. • Provide security mentorship and cloud security expertise across the organization.

Senior Software Engineer Location: US Remote Job Description: Senior Software Engineer Dallas, TX (Remote) About HealthMark Group HealthMark Group is a leading provider of health IT solutions for healthcare providers across the country. By leveraging technology to reimagine the business of healthcare, HealthMark transforms administrative processes into seamless digital solutions. From HealthMark’s proprietary MedRelease platform for Release of Information, the company is pioneering an efficient, compliant, and patient-centric approach to support the entire spectrum of the patient information journey. HealthMark Group was founded in 2006 with corporate headquarters in Dallas, TX, and has been named to both the Dallas 100 and the Inc. 5000 for multiple years in a row as one of the fastest-growing companies in the region and the country. We're a mid-sized company in a transformation phase: modernizing legacy systems, building new products, and automating workflows that used to require rooms full of people. If you want to build things that matter (not just maintain them), this is a good time to join. The Role We're hiring a Senior Software Engineer to work across our web applications and backend systems—both new development and modernizing existing platforms. You'll work with a small, collaborative team in a fully remote environment with real ownership over what you build. This isn't a role where you'll be handed detailed specs and told to execute. We need someone who can understand problems, propose solutions, and see them through production. You'll have significant influence over technical direction and help set the standard for how we build software. AI tools are part of how we build software here. We use AI-assisted development daily—not as a novelty, but as a core part of our engineering workflow. We're looking for someone who already works this way and wants to push further. PRIMARY ROLE AND RESPONSIBILITIES: - Design, build, and maintain web applications and backend services using the Microsoft stack (C#, .NET Framework/.NET 6+, ASP.NET Web API, ASP.NET MVC, Entity Framework, SQL Server) - Work on both new systems and legacy modernization—you'll see the full spectrum - Work with existing codebases—reading, understanding, and extending code you didn't write - Develop and manage technical roadmaps for your domains, focusing on long-term system goals beyond daily tasks. - Use AI coding tools daily to accelerate development—generating code, debugging, refactoring, and exploring unfamiliar codebases - Review AI-generated output with the same rigor you'd apply to any code review—understanding what it produces, not just accepting it - Write clean, testable code with appropriate documentation - Lead code reviews and help maintain engineering standards across the team - Debug issues across the stack when things break (because they will) - Collaborate with product and operations teams to translate user needs into technical solutions - Identify technical risks before they become problems and resolve cross-team dependencies - Mentor other engineers—raising the bar and helping people grow REQUIRED EXPERIENCE AND QUALIFICATIONS: - 6+ years of professional software development experience, with growth in the complexity and scope of problems you've tackled - Deep proficiency in the Microsoft stack (ASP.NET Web API, ASP.NET MVC, .NET Framework and/or .NET Core) - Strong experience with modern front-end frameworks (React, Angular, or Vue.js) - Solid proficiency with relational databases, writing SQL, and understanding query performance - Demonstrated automated testing practices across units, integration, and end-to-end testing - Fluency with Git and collaborative development workflows - Experience with distributed systems—building and operating them (async workflows, messaging, observability) - Experience with cloud platforms (AWS or Azure) in production - Proficiency with CI/CD and DevOps practices - Bachelor's degree in CS or related field, or equivalent hands-on experience AI-Assisted Development - Active, daily use of AI coding tools integrated into your development workflow—not just asking a chatbot occasional questions, but using AI as a core part of how you write, review, and ship code - Ability to critically evaluate AI-generated code for correctness, security, and maintainability - Experience providing AI tools with meaningful context (codebase access, architecture constraints, project conventions) to get higher-quality output - Comfort working in an environment where AI-assisted delivery is expected, not optional ADDITIONAL PREFERRED EXPERIENCE: - Experience with agentic AI workflows—letting AI tools operate with more autonomy while you supervise, review, and direct (e.g., Claude Code, Cursor Agent, Windsurf, or similar) - Familiarity with techniques for managing AI agents across tasks—scoped personas, iterative loops, structured handoffs between agents - Understanding of the tradeoffs between containerization, serverless, and managed services - Hands-on AWS experience (EC2, SNS, SQS, S3, Lambda, RDS) - Healthcare software background (HIPAA, HL7, patient data handling) - History of leading technical projects or initiatives How You Will Work - You own outcomes, not just tasks—if something isn't working, you fix it or raise it - You make decisions with incomplete information and adjust when you learn more - You communicate clearly with different audiences- engineers, products, leadership - You're open to feedback and can give it constructively to others - You have opinions and share them, but you can disagree and commit when the team goes a different direction - You see problems beyond your immediate work and do something about them - You help other engineers grow, whether it's through code reviews, pairing sessions, or simply by being someone they can learn from. - You treat AI tools as a multiplier, not a crutch—you understand the code you ship regardless of how it was generated - You're comfortable working remotely and managing your own time Why This Might Be Interesting, Challenging and Rewarding - We're in a building phase, not just maintenance mode, you'll create new things, not just keep old things running - You'll have real ownership and influence over technical direction - You'll work on problems that affect how healthcare organizations operate, not just move pixels around - Small team means your contributions are visible and valued, not lost in a massive org - You'll work in a shop that takes AI-assisted development seriously—not as a buzzword, but as daily practice you'll help us refine - Engineers here mentor each other—you'll have people invested in helping you grow - Remote-first with a results-focused culture—we value outcomes over merely being present, acknowledging that some of our best outcomes are achieved through real-time collaboration or pairing Note: This description reflects the role today. It will evolve as we grow.