Role Description You will own both recruiting and people operations at Xata. - On the talent side, you'll help us identify, attract, and close exceptional candidates across engineering, product, go-to-market, and leadership roles. - You'll work closely with hiring managers to continuously improve our hiring process and candidate experience. - On the people operations side, you'll help build a world-class employee experience across the entire employee lifecycle—from onboarding and performance processes to compensation reviews, benefits, compliance, and team development. - This is a highly autonomous role with significant ownership. - We're looking for someone who enjoys building systems from scratch, improving how organizations operate, and helping teams scale while maintaining a strong culture. Qualifications - Significant experience in recruiting, people operations, or talent leadership roles within technology companies. - Strong track record of hiring exceptional talent, particularly for technical roles. - Experience managing the full employee lifecycle, including onboarding, performance management, compensation, and offboarding. - Comfortable operating in a fast-moving startup environment with a high degree of ownership. - Highly self-directed and proactive. You don't wait to be told what to do—you identify opportunities, propose solutions, and drive them to completion. - Strong organizational and project management skills. - Excellent written communication skills and ability to work effectively in a remote environment. - Experience supporting distributed teams across multiple countries is a plus. Benefits - Help shape the team building the future of Postgres infrastructure for the agent era. - Work alongside a highly technical and experienced team. - Fully remote company across Europe and the US. - Competitive compensation and equity. - Regular company offsites.

• The People Operations Coordinator provides administrative and operational support for the People (HR) team and helps deliver an excellent candidate & employee experience across the employee lifecycle. • This role manages day-to-day people operations tasks – talent acquisition, onboarding, offboarding, benefits & payroll administration support, HRIS data accuracy, employee communications, compliance tracking, and reporting—while supporting a positive, inclusive workplace.

People Partner Location: Houston, Texas or Remote USA About Tekmetric Tekmetric is the all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better. Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably. Officially founded in Houston in 2017, Tekmetric has grown from a single shop’s vision to the industry’s leading solution - all by staying true to our values of transparency, integrity, innovation, and a service-first mindset.  But we’re not just building software. We’re building a movement. We’re empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward - one interaction at a time. Come build with us. Join the journey. Shape the future of auto repair. Working the Tekmetric Way At Tekmetric, we’re building a culture where winning matters - not for ego, but because when our customers win, we win together.  We move fast, stay curious, and take full ownership of our results — no excuses, no finger-pointing. If you thrive in ambiguity, take initiative, and view honest feedback as fuel for growth, you’ll feel right at home here. We’re direct but respectful, ambitious yet grounded, and collaborative at every level. Everyone leads through impact and is encouraged to speak up, share ideas, and challenge assumptions (even your manager’s). This is a place for builders, not bystanders. Success here takes focus, follow-through, and a willingness to roll up your sleeves — but if you’re driven by meaningful work and real results, it’s deeply rewarding. You’ll join a team that cares about the work, supports one another, and takes smart risks to achieve bold goals. Be yourself, stay mission-focused, and you’ll thrive. If that energizes you, we can’t wait to meet you. At Tekmetric, great work happens anywhere, but great teams are built through intentional connection. We offer hybrid and remote work models based on your proximity to our office hubs. Because we value in-person collaboration, travel is an expected part of every role. We come together several times a year for team and company-wide offsites to align on goals and strengthen relationships. Attendance at these events is expected and fully supported. What You’ll Do We’re looking for a People Partner who is energized by developing leaders and building high-performing teams — someone who views talent development as a strategic lever, not a program to manage.  This is not a traditional HRBP role. We have specialists who own compliance, benefits, and compensation. What we need here is someone who is exceptionally good at one thing: making the leaders and teams around them better. You’ll be embedded in the business, operating as a trusted advisor to managers and senior leaders in your assigned divisions, and you’ll own the outcomes — not just the process. We’re open to candidates who have also  built this skill set outside of traditional HR. If your background is in sales enablement, talent management, organizational development, executive coaching, or a strategic leadership role where developing others was central to your work — we want to hear from you. What matters is your track record of making leaders measurably better and your instinct for where people and organizational problems are heading before they surface. You’ll report to the Director of People and operate as a senior individual contributor embedded in the business. You will:  - Be a Strategic Partner. Serve as the embedded People Partner for Revenue and Customer leaders, acting as a trusted advisor who improves team effectiveness, drives business outcomes, and helps leaders navigate ambiguity, scale, and organizational change. - Develop & Coach Leaders. Coach leaders through performance, conduct, development, and retention decisions while strengthening leadership capability across the organization. Drive performance management, calibration, succession planning, and talent development initiatives, including identifying emerging leaders and building intentional paths toward management readiness. - Navigate Org Health. Use engagement data, attrition signals, and pattern recognition to get underneath team health issues and performance gaps — then bring leaders a point of view, not just a summary. - Lead Through Friction. Be the steady hand when things get hard. Coach leaders to address people's issues early and decisively — before they become formal matters. When situations do escalate, navigate them with sound judgment, high integrity, and a clear escalation path. - Partner Across People Team. Work closely with TA, L&D, and Total Rewards on hiring strategy, onboarding, workforce planning, and cross-functional initiatives. What You’ll Bring We’re looking for someone who is deeply passionate about developing talent and building high-performing organizations. You see talent development as a strategic advantage in a scaling company—not simply a program to manage. You’re future-oriented, highly collaborative, and bring a technology-first mindset to how you work, solve problems, and build for scale. You operate with high ownership and strong business judgment. You don’t wait to be told where the gaps are—you identify them early, bring clarity to ambiguity, and create structure where it accelerates outcomes. Whether your background is in HR, consulting, sales leadership, L&D, or organizational development, what matters most is your ability to influence leaders, elevate teams, and drive meaningful business impact. What we’re looking for: - Talent Development & Leadership Coaching. Deep conviction in developing people and leaders as a core driver of company performance. You have strong talent assessment instincts, and can point to measurable outcomes in leadership growth, retention, and team effectiveness. - Executive Presence & High EQ. Ability to navigate difficult conversations with steadiness, sound judgment, and integrity. You communicate with both directness and empathy, adapt your style to the audience, and build trust quickly across all levels of the organization. - High Agency & Change Leadership. Comfort operating in fast-moving, ambiguous environments with a bias for action. You bring structure and process where needed—not for complexity’s sake, but to unlock scale, clarity, and stronger execution. - Cross-Functional Collaboration & Technology Fluency. Exceptional collaborator across the People team and business functions, with a strong orientation toward leveraging AI and technology to improve decision-making, workflows, and organizational effectiveness. - Experience. 6–8+ years in a strategic talent role within a high-growth or technology environment, including proven experience partnering with revenue and/or customer teams in a SaaS context. You've owned senior stakeholder relationships across a meaningful business segment and can speak clearly to the impact you've driven.   We don’t require a traditional HR background. We have specialists for compliance, compensation, and benefits. What matters most is your ability to develop leaders, drive organizational effectiveness, and make the people around you better. If that’s where you do your best work, we’d love to meet you. Why You'll Love Working With Us Health & Wellness That Have You Covered: - Enjoy the flexibility of remote work - Competitive base salaries that reflect your value. - Generous Paid Time Off, because we know you do your best work when you're well-rested. - Support for every stage of life—with paid maternity, parental bonding, and medical leave for you or your loved ones. - Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families. - Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp. Investing in Your Future (and Present): - 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you. - Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further. - Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind. - Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best. - After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you.  - Keep growing with support for continuing education - we’re invested in your development. Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities! Tekmetric is an equal opportunity employer. We hire hard working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Director of People Operations Location: Houston, Texas or Remote US About Tekmetric Tekmetric is the all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better. Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably. Officially founded in Houston in 2017, Tekmetric has grown from a single shop’s vision to the industry’s leading solution - all by staying true to our values of transparency, integrity, innovation, and a service-first mindset. But we’re not just building software. We’re building a movement. We’re empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward - one interaction at a time. Come build with us. Join the journey. Shape the future of auto repair. Working the Tekmetric Way At Tekmetric, we’re building a culture where winning matters - not for ego, but because when our customers win, we win together. We move fast, stay curious, and take full ownership of our results — no excuses, no finger-pointing. If you thrive in ambiguity, take initiative, and view honest feedback as fuel for growth, you’ll feel right at home here. We’re direct but respectful, ambitious yet grounded, and collaborative at every level. Everyone leads through impact and is encouraged to speak up, share ideas, and challenge assumptions (even your manager’s). This is a place for builders, not bystanders. Success here takes focus, follow-through, and a willingness to roll up your sleeves — but if you’re driven by meaningful work and real results, it’s deeply rewarding. You’ll join a team that cares about the work, supports one another, and takes smart risks to achieve bold goals. Be yourself, stay mission-focused, and you’ll thrive. If that energizes you, we can’t wait to meet you. At Tekmetric, great work happens anywhere, but great teams are built through intentional connection. We offer hybrid and remote work models based on your proximity to our office hubs. Because we value in-person collaboration, travel is an expected part of every role. We come together several times a year for team and company-wide offsites to align on goals and strengthen relationships. Attendance at these events is expected and fully supported. What You’ll Do We’re looking for a Director of People Operations who is energized by what’s ahead: a strong foundation to build on, a business that’s moving fast, and a real opportunity to shape what comes next. This is a high-ownership, high-impact role where strategy and execution live in the same seat. You’ll own the operational backbone of the People function — total rewards, HR systems, compliance, people analytics, and Finance partnership — and be a key member of the People leadership team. This role operates at all altitudes. You will focus on these areas: Operational Excellence & Scalable Systems - - Own and continuously improve the systems, workflows, and operating rhythms that power the employee lifecycle—from performance and compensation cycles to core people operations. Identify opportunities to simplify, automate and utilize AI to scale processes that support Tekmetric’s continued growth across multi-state and international teams. Total Rewards & Compensation Strategy - - Lead the evolution of Tekmetric’s compensation and benefits programs to ensure they remain competitive, scalable, and aligned to business goals. Oversee salary benchmarking, leveling, calibration, and rewards strategy in close partnership with Finance. Risk, Compliance & Governance - - Own compliance across federal, state, local, and international employment requirements—revising the policies, practices, and Legal partnerships as needed to protect the business while enabling speed and smart decision-making. People Analytics & Workforce Intelligence - - Leverage people data, HRIS reporting, and AI tools to surface actionable workforce insights that inform business decisions. Translate trends in retention, engagement, compensation equity, and organizational health into clear recommendations and measurable action. People Team Leadership & Functional Evolution - - Report to and partner closely with the VP of People & Culture while collaborating across the broader People team to continuously evolve Tekmetric’s people programs, operating model, and team effectiveness as the company scales. What You’ll Bring This role is for the HR/People leader who has done the real work - built programs, fixed broken processes, led and developed teams, navigated hard situations - and you’re looking for a place where that experience can have real impact. You’re a player-coach at heart: you get genuine energy from developing the people on your team, and you’re equally energized by owning the operational work yourself. Tekmetric moves fast - and we mean it. Priorities shift, decisions happen quickly, and the expectation is that you move with the business, not behind it. If you thrive in an environment where the ground is always moving and you see that as a feature, keep reading. Here’s what we’re looking for: Years of Experience - 10+ years of progressive People/HR experience - Proven experience leading an HR/People team in a high-growth SaaS company, scaling through 40–60%+ YoY headcount growth Functional Expertise Required - Employee relations, compliance, benefits, compensation, performance management, and HR operations - Compensation benchmarking, leveling, and benefits program design (total rewards) - HCM/HRIS platforms (Rippling would be a big plus), data integrity, reporting, and AI tools - Multi-state workforce management, with international exposure preferred Leadership Experience - Proven experience leading a team of 4-5 direct reports and developing HR/People professionals as a player-coach - Proven experience operating independently, anticipate business needs, and designing scalable solutions Mindset & Soft Skills - Builder's mentality - operating at both strategic and hands-on levels - Highly analytical and data-driven, with hands-on experience leveraging data to guide decisions - Strong judgment in sensitive situations, confidentiality, and decisiveness - Executive presence and business acumen - Strong judgment in employee relations and compliance. SHRM-CP, SHRM-SCP, PHR, or SPHR is a nice-to-have, not a requirement. What matters is the track record, the judgment, and the genuine excitement to help Tekmetric build something great - and make our people operations a true competitive advantage as we scale. Why You'll Love Working With Us Health & Wellness That Have You Covered: - Enjoy the flexibility of remote work - Competitive base salaries that reflect your value. - Generous Paid Time Off, because we know you do your best work when you're well-rested. - Support for every stage of life—with paid maternity, parental bonding, and medical leave for you or your loved ones. - Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families. - Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp. Investing in Your Future (and Present): - 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you. - Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further. - Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind. - Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best. - After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you. - Keep growing with support for continuing education - we’re invested in your development. Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities! Tekmetric is an equal opportunity employer. We hire hard working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.