Revolutionary energy savings from the global no.1 in oil-free chillers
Service Technician – Data Centers
Location
Texas
Posted
37 days ago
Salary
0
Seniority
Senior
Job Description
Service Technician – Data Centers
Smardt Chiller Group
• Provide technical support and field service on indoor and outdoor Smardt chillers. • Perform chiller startups, commissioning, troubleshooting, warranty work, repairs, and maintenance. • Service and troubleshoot chillers in the field, either within the local market or while traveling as required. • Deliver high customer satisfaction by communicating effectively and professionally with customers, internal teams, and external contacts. • Interact with customers to provide guidance on the operation and maintenance of their equipment. • Diagnose and resolve customer operational problems accurately and professionally. • Complete installations, deliveries, and removals of equipment required to perform installations in accordance with company standards. • Participate in the monitoring and maintenance of chiller systems. • Maintain availability for emergency customer calls as part of the on-call rotation, typically approximately one week every one to two months, or as required by business needs. • Keep customers informed regarding the nature of service performed, repairs completed, and any outstanding issues. • Ensure all tools, testing devices, and equipment are maintained in good and safe working order. • Ensure repairs and maintenance for testing equipment are performed in a timely manner. • Provide customers with appropriate recommendations regarding repair or replacement of existing equipment. • Promote add-on work or service agreements where appropriate to support customer needs. • Utilize technical support available through head office when additional troubleshooting assistance is required. • Complete service documentation, reports, and administrative requirements accurately and on time. • Follow all company safety standards, customer site requirements, and applicable regulatory requirements. • Assist head office and management with other related duties as required.
Job Requirements
- Minimum of four (4) years of HVAC field service experience.
- Chiller service experience required or strongly preferred.
- Experience with Turbocor and/or magnetic bearing systems is considered an asset.
- Experience performing startup, commissioning, troubleshooting, warranty work, maintenance, and field repairs.
- Experience working directly with customers in a technical service or field service environment.
- High school diploma or equivalent required.
- Technical school diploma, HVAC certification, or equivalent technical training preferred.
- EPA certification required, where applicable.
- Valid driver’s license with an acceptable driving record required.
- Additional state, local, trade, or customer-site certifications may be required based on assigned duties, work location, or applicable law.
- Strong knowledge of HVAC systems, chillers, refrigeration cycles, and related mechanical and electrical components.
- Strong troubleshooting and diagnostic abilities.
- Ability to read and interpret technical manuals, wiring diagrams, schematics, service bulletins, and equipment documentation.
- Ability to use hand tools, power tools, meters, gauges, diagnostic tools, and testing equipment safely and effectively.
- Ability to use computer systems, mobile applications, remote connection tools, and service software to complete documentation and access technical information.
- Strong understanding of safety procedures related to HVAC service, electrical work, refrigerants, tools, and customer site requirements.
Benefits
- Health and dental benefits from day one.
- 401(k) plan with up to 6% employer match.
- Training and professional development programs.
- Annual performance reviews and career advancement opportunities.
- A collaborative global environment with opportunities for growth.
- The opportunity to be part of a dynamic and growing business in a sustainable industry.
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