• Reviews all supporting documentation (delivery tickets, compound records, orders, invoices, payments etc.) for payor audits and refund requests • Prepares, records and tracks all external audit findings and refund requests • Provides audit results and communicates any risk associated with audit findings • Researches, reconciles, and manages the unapplied cash account • Recommends unapplied cash funds to take to revenue based on defined company criteria • Completes necessary documents for payor EFTs • Conducts monthly and quarterly cash/unapplied cash reviews and provides reports, as required by management

Role Description Ready to say goodbye to the boring, traditional 9-5 routine and embrace a dynamic and exciting work environment that puts you in control? This position offers you the flexibility to set your own schedule and complete exciting tasks using an innovative web-based evaluation tool. A Day in the Life of a Media Search Analyst: - Comprehensive assessment of diverse task categories, encompassing Video and App Store evaluations spanning various media domains. - Analyzing and evaluating search outcomes for App Store Content. - Conducting research using online tools to assess and validate query accuracy and intent. - Applying market expertise in conjunction with provided directives to evaluate the relevance and purpose of task-related information for your specific market. Join us today and be a key player in our community revolutionizing digital media content! Qualifications - No previous professional experience is required to apply to this role. - Working on this project will require you to pass the basic requirements and go through a standard assessment process. - This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement. Requirements - Full Professional Proficiency in the English & German language. - Being a resident in Switzerland for the last year. - Familiarity with current and historical business, media, sport, news, social media, and cultural affairs in Switzerland. - Having an email address associated with an Apple ID and experience and know-how of Apple products. - Up-to-date familiarity with prevailing trends in applications and video with a keen interest in internet research. - Flexibility to work across a diverse set of task types, including news, audio tasks, and relevance. - Daily access to a secure broadband internet connection, computer, and relevant software. - Independent working and the ability to adapt to innovative methodologies and processes with great attention to detail and exceptional communication skills. - While a High School degree or higher certification is preferred, we are open to candidates with exceptional skills and talent. Benefits - Earn extra income. - Access to our community wellbeing initiative. - Remote work & Location Independence. - Be your own boss. - Flexible Hours to fit in with your lifestyle. - Be a part of an online community. Equal Opportunity All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.

• Determine a visionary, integrated research and content portfolio based on clients’ top initiatives and market opportunities. • Conduct and analyze primary research based on your content plan. • Write/produce content in various formats (reports, blog posts, data snapshots, podcasts, short-form video, etc.). • Apply Forrester’s research and frameworks to help clients solve business challenges through short- and long-term guidance. • Expand your presence as an influential speaker and thinker. • Talk with the press, present at Forrester and other external events, and deliver client presentations both virtually and in person. • Evolve and productize your coverage and work with the Forrester ecosystem to evangelize it with clients and prospects.

• Assists Research Analysts with problem-solving and internal/external customer issues through roadblocks by providing enhanced reporting as necessary. • Coordinates and documents analysis processes to ensure the highest level of performance. • Evaluates department processes and requirements, evaluates alignment with organizational goals to optimize strategies, uncovers areas for improvement using quality trends, tracks trends, reports key findings to Research Management. • Works directly with Research Management to create and maintain a centralized repository of all Research reporting resources. • Monitors daily volume and collaborates with Research Management to ensure optimal efficiency and quality metrics are achieved and performance standards are met. • Prepares reports, statistics, agendas, and activities related to research and clients, including the calculation and reporting of daily efficiency for all team members. • Maintains a working knowledge of latest organizational processes and IT advancements to automate and/or modernize internal systems. • Handles confidential information responsibly and with good judgment; communicates with internal and external clients in a friendly but professional manner. • Manages competing resources and priorities. • Completes special projects as assigned. • Other duties as required.