GoDaddy is a web services platform that helps individuals and businesses worldwide start, grow, and manage their online presence. GoDaddy employs team members a
Hosting Sales and Support Messaging Guide
Location
Serbia
Posted
15 days ago
Salary
0
Seniority
Mid Level
Job Description
Hosting Sales and Support Messaging Guide
GoDaddy
Role Description Are you passionate about assisting customers with all of their technical needs? Do you love to guide customers to success? If so, come join our Hosting Support team. Hosting support chat guide, supports GoDaddy’s hosting customers on multiple channels, primarily via messaging. You will be the first point of contact and provide professional consultation to customers. Your interactions will range from questions about current GoDaddy products/services to consultations regarding new purchases. You will effectively respond and provide information to customers regarding new products and services offering and contract extension options, and will cross-sell additional products/services. What you'll get to do: - Take ownership of customer service questions, researching and providing first-contact resolution for issues of moderate complexity. - Provide technical feedback on processes and procedures to reduce customer concerns. - Interact with and communicate effectively across departments within various levels of the organization to properly research and handle customer issues. - Work in multiple systems, including but not limited to Chat, CRM, JSD, and Live Engage. - Consult with customers about their business needs by matching GoDaddy products and/or solutions to their online goals, all while providing fast resolution via messaging. - Build trust, interact, and communicate effectively with various levels of the organization, while meeting department quality and production standards. - Address customers' technical concerns by walking them through control panels for Content Management Systems, as well as cPanel, Plesk, and GoDaddy custom interfaces. - Troubleshoot and correct issues by utilizing FTP, cPanel, Plesk, and MySQL. - Demonstrate ownership for issues pertaining to customer service questions, including by researching and providing solutions for issues of moderate complexity. Qualifications - Sales driven with 1+ years of sales experience. - Proven track record of exceeding monthly and quarterly sales goals. - A desire to develop and grow with an in-depth onboarding program and ongoing sales training cutting edge sales training and programs. - Deep understanding of Internet Technology required, including but not limited to using Internet browsers and FTP clients. - An understanding of Content Management Services such as WordPress, Joomla, and Drupal, and the ability to navigate and edit would be advantageous. - The ability to research and investigate issues using multiple systems and to provide support to customers in both the Linux and Windows hosting environments would be good to have. - Minimum direction required on most customer support interactions. - Supporting team members in solving technical queries. - Ability to work in a team environment. - Ability to work schedules with pre-defined breaks and lunch periods. Benefits - Paid time off. - Retirement savings (e.g., 401k, pension schemes). - Bonus/incentive eligibility. - Equity grants. - Participation in our employee stock purchase plan. - Competitive health benefits. - Other family-friendly benefits including parental leave. Company Description GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
Related Guides
Related Job Pages
More Sales Jobs
Title: Mental Health Professional for Children Location: Bronx, NY Full Time Experienced CFTSS CFTSS Clinical services are provided to children/youth and are intended to help identify and prevent the progression of behavioral health needs through early identification and intervention. Services may be provided to children/youth in need of assessment for whom behavioral conditions have not yet been diagnosed or to youth with a diagnosis for whom flexible community-based treatment is needed to correct or ameliorate a developmental delay or problem in functioning or capacity for healthy relationships. The clinician conducts a comprehensive assessment to determine if children/youth are eligible for CFTSS, makes recommendations regarding which CFTSS services are to be provided, and completes a treatment plan, which serves as a rehabilitative service package to support a child and family whose needs may be complex and/or require flexible nontraditional approaches. We are seeking a compassionate, dedicated, and proactive therapist to join our team, providing high-quality behavioral health services to individuals in the Bronx. The ideal candidate will have a strong clinical background and a passion for community -based work. This is a hybrid role and involves both direct clinical care and community engagement. KEY ESSENTIAL FUNCTIONS (List the functions that are key to achieve the goals): - Provide individual and/or group therapy to clients in community-based settings and virtually as needed. - Facilitate psychoeducational and skills-building groups within community residences and for external clients (in-person or via telehealth). - Conduct outreach to potential partner agencies for collaborative opportunities and community engagement. - Travel throughout the five boroughs as required to meet with clients at residences, community centers, or othe appropriate locations. - Complete thorough psychosocial assessments and develop individualized treatment plans in collaboration with clients. - Maintain accurate and timely documentation in compliance with agency policies and funding source requirements. - Participate in multidisciplinary team meetings, clinical supervision, and ongoing training. - Respond to clinical crises with appropriate interventions and follow-up care coordination. - Foster a culturally sensitive, strengths-based, and trauma-informed therapeutic environment. Preferred Qualifications: - Master’s degree in Social Work, Mental Health Counseling, Marriage and Family Therapy, Psychology, or a related field. - Licensure (LMSW, LCSW, LMHC, LMFT, or equivalent) or limited permit eligible in New York State) - If not fully licensed, candidates must be licensed or eligible for licensure in New York State (e.g., LMSW, LCSW, LMHC, LMFT) and must obtain licensure within one year of hire. - Experience working with diverse populations, including individuals with serious mental illness or co-occurring disorders. - Bilingual (English/Spanish or other relevant languages) a plus. - Strong communication, organizational, and interpersonal skills. - Ability to work independently in the field and as part of an interdisciplinary team. - Commitment to cultural humility and continuous learning. Salary: $60,000 Benefits: - Medical - Dental - Vision - Retirement Plan - Earn CEU's with no cost to you!
Sales Acceleration Manager
Teleperformance SpainDiversity, Equity & Inclusion: TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.
Role Description We’re hiring a Technical Sales Specialist to help accelerate the adoption of our next-generation cloud compute infrastructure. This role blends sales enablement, pre-sales support, and commercial optimization. You’ll work closely with Google Cloud field teams to build a strong sales pipeline, help size customer opportunities, and explain the cost-savings and performance benefits of our cloud virtual machines (GCE/GKE workloads). You will serve as the bridge ensuring that our sales teams have the training, tools, and strategic support they need to drive successful customer evaluations. Responsibilities - Drive Adoption with Google Cloud Sales - Engage with Google Cloud field teams to drive and accelerate the adoption of Compute Engine and GKE products. - Act as an advisor to internal sales teams, providing infrastructure and sizing recommendations to support customer migration. - Build, expand, and maintain a pipeline of target accounts by identifying customer infrastructure needs. - Support ongoing customer engagements by sharing price and performance benchmarks to show the value of our cloud environments. - Collaborate with internal stakeholders to drive business growth and strategic product positioning. - Sales Enablement & Program Support - Assist in defining proof-of-concept requirements to help secure customer wins. - Deliver clear cost estimates, TCO (Total Cost of Ownership), and ROI calculations to help sales teams explain financial value to customers. - Help sales teams navigate cloud billing, estimates, and discount models to provide optimized pricing options. - Lead internal enablement sessions to ensure field teams are familiar with product details, regional availability, and sales collateral. - Support our presence at regional in-person industry events and follow up on marketing leads with account teams. - Ensure all sales opportunities are accurately tracked in internal data systems and provide simple, bi-weekly progress updates. - Program Governance & Reporting - Ensure all customer sales opportunities are accurately tagged and tracked across internal data systems. - Monitor and analyze product performance reports, including tracking MoM customer growth/decline, expansion/renewal opportunities, and customer preview adoption. - Provide bi-weekly progress and pipeline utilization reports directly to program management and leadership. Qualifications - 5+ years of experience in cloud infrastructure (IaaS) sales, account management, or technical pre-sales. - Experience with Google Cloud, AWS, or similar cloud compute environments. - A "hunter" mindset—someone who is proactive, thrives in a dynamic environment, and loves driving projects to completion. - Comfortable discussing cloud resources (Compute, Storage, Network) and translating customer needs into solutions. - Ability to understand and explain basic cloud cost calculations, TCO, and savings models. - Highly cross-functional with excellent communication, presentation, and relationship-building skills. - Bachelor's degree or equivalent practical experience. Requirements - Location: Barcelona, 100% remote - Travel: ~25% travel - Working Hours: EMEA schedule with flexibility for early/late meetings - Language: Full professional proficiency in English; additional languages are a plus.
Title: Supplies Sales ( Inside Sales) Locations: US TX Remote US WI Remote US FL Remote US TN Remote US SC Remote time type Full time job requisition id R21804 We’re hiring at Pitney Bowes, where top talent builds meaningful careers and lasting impact. We Move fast, Deliver excellence, and Win together…that’s The Pitney Bowes way. Here, how we work matters just as much as what we achieve. We’re looking for people who: - Act with urgency, accountability, and purpose - Deliver high quality work with consistency and pride - Collaborate effectively and elevate those around them - Focus on outcomes that drive impact and growth Job Description: This is SendTech's entry-level Inside Sales role. You will be on a high-volume call-dialer selling office, mailing, and shipping consumable supplies. We reward sales success with rapid promotional opportunities, spiffs, and performance-based commission. The total target compensation for this position is $50,000 annually at 100% quota attainment. However, many of our sales team members earn $60,000-$65,000 or more annually by exceeding their targets. Location: U.S. Remote, Central Time Zone or Eastern Time Zone (Preferred: Florida, Texas, Wisconsin). You are: Self-motivated, goal-driven, resilient, and persuasive. A performance-driven contributor who can multi-task with two phone systems, for both outbound and inbound calling, and apply inside sales techniques to recommend products and close sales. You excel at quickly building rapport over the phone, asking qualifying questions to assess needs, and recommending appropriate postage meter supplies to key decision makers at current Pitney Bowes clients. You are comfortable with a high-volume, high-rejection position. You will: - Close Sales to clients’ satisfaction: - Sell Pitney Bowes Postage Meters and office, mailing, and shipping consumable supplies to existing business clients via high volume outbound calling. - Overcome objections by positioning product benefits, current promotions, and the company’s value proposition. - Cultivate your work environment: - Participate in at least one team development activity, new employee mentorship, committee, training, or volunteer activity each year. - Partner with internal teams to resolve all errors and client escalations. - Achieve quota and productivity goals: - Consistently achieve monthly sales quotas, understanding that high-productivity KPIs (e.g. 150-200 calls per day), punctuality, and dependable attendance is critical to success. - Rapidly navigate complex software systems to accurately record customer transactions and create invoices with an error rate of less than 6% each month. - Exceed quotas and client expectations: - Identify and implement changes needed to improve performance. - Raise the bar for yourself, your team, and the client. Your background: As a Supplies TeleSales Agent, you have: - 1+ years of sales or customer service experience with a strong track record of exceeding goals set by others (sales, sports, etc.). - Proven core sales skills, including resiliency, overcoming objections, closing sales, and both recognizing and identifying opportunity in difficult situations. - Intermediate PC skills, with a strong ability to work in multiple screens simultaneously. Proficient in Microsoft Office Suite and basic computer and internet troubleshooting. - Home office/desk with reliable high-internet service sufficient to meet the needs of the position. All computer equipment and peripherals will be provided. - Available to work Monday through Friday, 8:00am-4:30pm Central Time. Preferred - Track record of success penetrating and maintaining accounts – B2B, inside sales, telemarketing. - 1 year experience, with consistent success, in outbound/phone sales. - Proven success working from home. To be successful working remote, you must: - Have a secure, quiet, distraction-free area at home in which to focus on work and protect client data - Have dependent and child-care arrangements - Be comfortable primarily communicating with colleagues via videoconference - Be as productive (if not more) working from home as in office - Be able to work independently with little direction - Have the technology to work successfully at home - Reliable high-speed internet - In-house, hard-wired internet connection - Internet Service Speeds, while working, must support a minimum 30 Mbps download - Check your current speed at www.speedtest.net; ongoing checks once working are required Compensation: The wage for this position is $15.87 / hour base plus uncapped commission pursuant to the Pitney Bowes sales incentive plan's terms and conditions. Our Team: Our Sending Technology Solutions business provides innovative mailing and shipping solutions that enable small and medium businesses to simplify their sending operations and deliver greater value to their customers. Our mailing and shipping technology supports more than one million businesses, from addressing and postage evidencing to multi-carrier parcel shipping and payments. We will: • Provide the opportunity to grow and develop your career • Offer an inclusive environment that encourages diverse perspectives and ideas • Deliver challenging and unique opportunities to contribute to the success of a transforming organization • Offer comprehensive benefits globally (PB Benefits and Wellbeing Programs) Pitney Bowes is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard for race, color, sex, religion, national origin, age, disability (mental or physical), veteran status, sexual orientation, gender identity, or any other consideration made unlawful by applicable federal, state, or local laws. All qualified applicants, including Veterans and Individuals with Disabilities, are encouraged to apply. All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.
Title: Supplies Sales ( Inside Sales) Location: Remote Alabama United States of America Job Description: We’re hiring at Pitney Bowes, where top talent builds meaningful careers and lasting impact. We Move fast, Deliver excellence, and Win together…that’s The Pitney Bowes way. Here, how we work matters just as much as what we achieve. We’re looking for people who: - Act with urgency, accountability, and purpose - Deliver high quality work with consistency and pride - Collaborate effectively and elevate those around them - Focus on outcomes that drive impact and growth Job Description: This is SendTech's entry-level Inside Sales role. You will be on a high-volume call-dialer selling office, mailing, and shipping consumable supplies. We reward sales success with rapid promotional opportunities, spiffs, and performance-based commission. The total target compensation for this position is $50,000 annually at 100% quota attainment. However, many of our sales team members earn $60,000-$65,000 or more annually by exceeding their targets. Location: U.S. Remote, Central Time Zone or Eastern Time Zone (Preferred: Florida, Texas, Wisconsin). You are: Self-motivated, goal-driven, resilient, and persuasive. A performance-driven contributor who can multi-task with two phone systems, for both outbound and inbound calling, and apply inside sales techniques to recommend products and close sales. You excel at quickly building rapport over the phone, asking qualifying questions to assess needs, and recommending appropriate postage meter supplies to key decision makers at current Pitney Bowes clients. You are comfortable with a high-volume, high-rejection position. You will: - Close Sales to clients’ satisfaction: - Sell Pitney Bowes Postage Meters and office, mailing, and shipping consumable supplies to existing business clients via high volume outbound calling. - Overcome objections by positioning product benefits, current promotions, and the company’s value proposition. - Cultivate your work environment: - Participate in at least one team development activity, new employee mentorship, committee, training, or volunteer activity each year. - Partner with internal teams to resolve all errors and client escalations. - Achieve quota and productivity goals: - Consistently achieve monthly sales quotas, understanding that high-productivity KPIs (e.g. 150-200 calls per day), punctuality, and dependable attendance is critical to success. - Rapidly navigate complex software systems to accurately record customer transactions and create invoices with an error rate of less than 6% each month. - Exceed quotas and client expectations: - Identify and implement changes needed to improve performance. - Raise the bar for yourself, your team, and the client. Your background: As a Supplies TeleSales Agent, you have: - 1+ years of sales or customer service experience with a strong track record of exceeding goals set by others (sales, sports, etc.). - Proven core sales skills, including resiliency, overcoming objections, closing sales, and both recognizing and identifying opportunity in difficult situations. - Intermediate PC skills, with a strong ability to work in multiple screens simultaneously. Proficient in Microsoft Office Suite and basic computer and internet troubleshooting. - Home office/desk with reliable high-internet service sufficient to meet the needs of the position. All computer equipment and peripherals will be provided. - Available to work Monday through Friday, 8:00am-4:30pm Central Time. Preferred - Track record of success penetrating and maintaining accounts – B2B, inside sales, telemarketing. - 1 year experience, with consistent success, in outbound/phone sales. - Proven success working from home. To be successful working remote, you must: - Have a secure, quiet, distraction-free area at home in which to focus on work and protect client data - Have dependent and child-care arrangements - Be comfortable primarily communicating with colleagues via videoconference - Be as productive (if not more) working from home as in office - Be able to work independently with little direction - Have the technology to work successfully at home - Reliable high-speed internet - In-house, hard-wired internet connection - Internet Service Speeds, while working, must support a minimum 30 Mbps download - Check your current speed at www.speedtest.net; ongoing checks once working are required Compensation: The wage for this position is $15.87 / hour base plus uncapped commission pursuant to the Pitney Bowes sales incentive plan's terms and conditions.


