Teleperformance Spain

Role Description Teleperformance Spain is looking for a group of highly-skilled professionals to join our team. You would be working on behalf of our client, a world-renowned leader in the field of life sciences known for their high-quality research products. Their wide product range offers solutions for different types of laboratories. - Prepare the data for the Pre-Sales Team, manage scoring models and data providers to guarantee the best quality of contacts. - Data quality and cleaning processes and ensure this data is properly updated in the database according to business. - Company evaluation: assess company potential using provided guidelines and online tools. - Company qualification: conduct eligibility checks using internal tools to ensure prospects are eligible for acquisition. - Be on the lookout for industry news and trends to ensure timely prospecting. - Data Mapping, construction, and extraction. - Understand market seasonality and collaborate with sales programs to plan ahead on sourcing areas, according to the sales team’s needs. - Identify and correct data quality issues. - Responsible for delivering a set of contacts based on the agreed quarterly target. - Maintenance of the data. Qualifications - Experience in data management, quality, and cleaning. - Native/advanced level of Italian. - B2 level of English or higher. - Experienced user in CRM. - Quick to learn new processes and tools such as Qlik. - Good verbal and written communication skills in appropriate language. - Motivation & personality for seeking customer satisfaction and resolution. - Ability to take initiative, prioritize, and manage time effectively. - Candidates must be located in Spain. Requirements - Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality. - Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals. - Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums. - Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions. - Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration. - Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights. - Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions. - Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification. Benefits - A full-time position with working hours from Monday to Friday from 9am to 6pm. - Salary: 19.000€ gross/year + 1.800€ gross/year attendance bonus. - Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project). - Considerable investment in employees and their career development (including product, sales, and personal skills development trainings). - Working environment that is modern and bright with a dynamic and multicultural atmosphere.

Role Description We’re hiring a Technical Sales Specialist to help accelerate the adoption of our next-generation cloud compute infrastructure. This role blends sales enablement, pre-sales support, and commercial optimization. You’ll work closely with Google Cloud field teams to build a strong sales pipeline, help size customer opportunities, and explain the cost-savings and performance benefits of our cloud virtual machines (GCE/GKE workloads). You will serve as the bridge ensuring that our sales teams have the training, tools, and strategic support they need to drive successful customer evaluations. Responsibilities - Drive Adoption with Google Cloud Sales - Engage with Google Cloud field teams to drive and accelerate the adoption of Compute Engine and GKE products. - Act as an advisor to internal sales teams, providing infrastructure and sizing recommendations to support customer migration. - Build, expand, and maintain a pipeline of target accounts by identifying customer infrastructure needs. - Support ongoing customer engagements by sharing price and performance benchmarks to show the value of our cloud environments. - Collaborate with internal stakeholders to drive business growth and strategic product positioning. - Sales Enablement & Program Support - Assist in defining proof-of-concept requirements to help secure customer wins. - Deliver clear cost estimates, TCO (Total Cost of Ownership), and ROI calculations to help sales teams explain financial value to customers. - Help sales teams navigate cloud billing, estimates, and discount models to provide optimized pricing options. - Lead internal enablement sessions to ensure field teams are familiar with product details, regional availability, and sales collateral. - Support our presence at regional in-person industry events and follow up on marketing leads with account teams. - Ensure all sales opportunities are accurately tracked in internal data systems and provide simple, bi-weekly progress updates. - Program Governance & Reporting - Ensure all customer sales opportunities are accurately tagged and tracked across internal data systems. - Monitor and analyze product performance reports, including tracking MoM customer growth/decline, expansion/renewal opportunities, and customer preview adoption. - Provide bi-weekly progress and pipeline utilization reports directly to program management and leadership. Qualifications - 5+ years of experience in cloud infrastructure (IaaS) sales, account management, or technical pre-sales. - Experience with Google Cloud, AWS, or similar cloud compute environments. - A "hunter" mindset—someone who is proactive, thrives in a dynamic environment, and loves driving projects to completion. - Comfortable discussing cloud resources (Compute, Storage, Network) and translating customer needs into solutions. - Ability to understand and explain basic cloud cost calculations, TCO, and savings models. - Highly cross-functional with excellent communication, presentation, and relationship-building skills. - Bachelor's degree or equivalent practical experience. Requirements - Location: Barcelona, 100% remote - Travel: ~25% travel - Working Hours: EMEA schedule with flexibility for early/late meetings - Language: Full professional proficiency in English; additional languages are a plus.

Role Description Buscamos un/a Intérprete de Lengua de Signos Española (LSE) para realizar interpretación simultánea por videollamada entre clientes usuarios de lengua de signos y técnicos de tienda de una reconocida empresa internacional del sector tecnológico. Tu labor será clave para garantizar una comunicación fluida, accesible y profesional entre ambas partes. La interpretación se realizará en videollamadas a tres bandas, donde actuarás como puente comunicativo entre el agente (hablante de español) y el cliente (usuario de LSE). Recibirás formación específica en terminología que necesites para asegurar una interpretación precisa y de calidad. Responsibilities - Realizar interpretación simultánea entre español oral y Lengua de Signos Española (LSE) en videollamadas - Facilitar la comunicación entre técnicos de tienda y clientes usuarios de LSE - Mantener un alto nivel de precisión, neutralidad y profesionalidad durante las sesiones - Adaptarse a la terminología técnica del entorno (formación incluida) - Garantizar la confidencialidad y el trato respetuoso en todas las interacciones Qualifications - Titulación oficial como Intérprete de Lengua de Signos Española - Experiencia previa demostrable como intérprete de LSE (no se valoran perfiles sin experiencia o estudiantes sin práctica probada) - Hablante nativo/a de español - Nivel de inglés B1/B2 para utilizar sistemas internos y seguir documentación de formación (no se requiere interacción con clientes en inglés) - Capacidad para trabajar de forma autónoma y profesional en un entorno 100% remoto - Excelente comunicación, precisión lingüística y habilidades interpersonales Benefits - Posibilidad de 100% teletrabajo (WAHA) con equipo compatible proporcionado o validado - Salario inicial: 8661.80€ brutos/año por jornada completa los Sábados y Domingos (9.00 - 18.00) con posibilidad de incrementos a los 6 y 18 meses - Jornada flexible, posibilidad de media jornada o jornada completa - Formación inicial en la terminología necesaria para el desarrollo de la actividad - Proyecto estable con una marca líder mundial - Entorno inclusivo, diverso y comprometido con la accesibilidad - Oportunidades de desarrollo profesional dentro del proyecto Company Description Diversity, Equity & Inclusion: TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.