Institute for Humane Studies

Role Description The Manager, Program Operations is responsible for the end-to-end planning and execution of IHS convenings across a portfolio of in-person and virtual programs. The role owns operational delivery – including event logistics, event technology, and event design – and serves as the primary operational coordinator across academic, communications, and development teams, translating program goals into executed events. Supervisory Responsibilities - None. Duties & Responsibilities - Event Planning & Execution - Own and lead a portfolio of in-person and virtual convenings (approximately ten annually) from concept through close-out, ensuring each meets IHS standards for quality, logistics, and participant experience. - Develop and maintain detailed project plans for owned programs, including task assignments, milestone tracking, and cross-functional dependencies. - Direct pre-event logistics for owned programs, including venue sourcing and coordination, room setup, A/V configuration, catering, run-of-show development, and on-site staffing plans. - Staff and oversee on-site and virtual delivery of owned programs, serving as the primary operational point of contact and resolving issues in real time. Travel up to approximately 25% to staff and oversee programs on-site; on-site responsibilities require the ability to lift 20 pounds or more. - Provide operational and logistical support for additional programs led by other staff, as needed — including registration setup, technology configuration, and on-site staffing. - Event Technology - Administer the event and operations technology stack – including registration and virtual event platforms (Cvent), CRM (Salesforce), project management (Asana), travel booking (Egencia), and mass communications (MassMailer) – configuring registration workflows, attendee communications, and data capture, and troubleshooting platform issues in real time during program delivery. - Evaluate emerging event technology and recommend tools or process improvements that enhance operational efficiency or attendee experience. - Event Design & Participant Experience - Lead event design in coordination with program leads and stakeholders – including agenda structure, session formats, attendee flow, networking opportunities, and environmental elements – developing scalable solutions across diverse program types and audience profiles aligned to program goals. - Ensure participant-facing communications and materials reflect IHS brand standards and provide a cohesive attendee experience from registration through follow-up. - Internal Stakeholder Management - Serve as the primary operational liaison between the Program Operations team and internal partners (academic faculty, development, communications, executive leadership), leading recurring cross-functional program meetings, managing expectations, communicating status, and flagging and escalating risks as needed. - Prepare and distribute internal briefings, logistics memos, and post-event recaps for leadership and partnering teams. - Operations & Continuous Improvement - Maintain and refine program templates, checklists, standard operating procedures, and institutional documentation to support team-wide consistency and knowledge transfer. - Conduct after-action reviews and identify cross-program patterns to drive process improvement and scalable practices. - Operationalize new and experimental program types, applying existing organizational process assets while piloting new approaches. Qualifications - 4+ years of experience in event management, program operations, or a closely related field. - Demonstrated expertise in event logistics and execution across in-person and virtual formats. - Hands-on experience with event and operations technology, including proficiency with at least one registration or virtual event platform (e.g., Cvent, Hopin, Whova) and a CRM. - Strong project management skills. - Strong interpersonal and communication skills, with demonstrated cross-functional collaboration and stakeholder management. - Demonstrated ability to manage complex, ambiguous, and time-sensitive programs and exercise sound judgment. - High degree of organization and detail orientation, with the ability to manage multiple overlapping programs simultaneously. - Experience with data-informed decision-making and performance tracking. Preferred Qualifications - Experience with the IHS technology stack or comparable platforms (Cvent, Salesforce, Asana, Egencia, MassMailer). - Familiarity with academic environments and the expectations of an intellectually engaged audience. - Experience designing scalable, audience-centered event formats. - Alignment with the mission and institutional priorities of the Institute for Humane Studies. To Apply Qualified candidates must submit a resume and cover letter detailing your interest in this position and why the IHS mission resonates with you. EEO Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Benefits - Flexible, professional, open office environment that encourages innovation and entrepreneurship and provides substantial opportunity for professional growth. - Competitive salary commensurate with experience. - Exceptional benefits to all employees, including: - Health and dental insurance coverage (which includes paying 100% of the health and dental insurance premium for individuals). - Health savings accounts. - Long-term disability and life insurance. - 403(b) retirement savings program. - 12 free tuition credit hours annually at George Mason University.

Disclaimer: - Applicants must be authorized to work for ANY employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time. - Full-time positions at the Institute for Humane Studies (IHS) require periodic travel for in-person team gatherings, typically several times per year. Locations may vary. Job Summary The Manager, Partnership Operations supports the effective coordination and advancement of external partnerships across Coalitions & Partnerships initiatives by ensuring consistent execution of relationship systems and workflows. This role maintains visibility into relationship activity, follow-ups, and engagement pipelines, enabling coordinated action across coalition, academic, and development functions. Reporting to the Managing Director of Coalitions & Partnerships, this role serves as an operational thought partner to initiative and functional leads, helping translate relationship activity into structured workflows, clear follow-through, and actionable insight. The Manager does not own external relationships or system architecture but ensures that established systems and processes are applied consistently and effectively across teams. Supervisory Responsibilities - None Duties and Responsibilities CRM & Relationship Systems Management - Reinforce consistent and effective use of CRM and relationship tracking systems across Coalitions & Partnerships - Guide teams on best practices for data entry, tagging, and relationship documentation to support usability and downstream coordination - Monitor data quality and completeness; identify gaps and work with stakeholders to resolve discrepancies - Partner with Business Intelligence and IT to inform system enhancements and ensure workflows align with operational needs Relationship Workflow & Follow-Up Management - Design, refine, and maintain workflows for capturing and advancing relationship activity, including documentation of meetings and convenings, and assignment and tracking of follow-ups and next steps - Support teams in structuring follow-through and prioritizing next actions tied to relationship activity - Maintain visibility into outstanding actions and proactively prompt stakeholders to ensure timely progression - Ensure key interactions and opportunities are consistently recorded and advanced Cross-Team Coordination & Pipeline Visibility - Maintain visibility into relationship activity across Coalitions & Partnerships, Academic Relations, and Development - Identify overlaps, gaps, and coordination needs across teams and initiatives - Serve as a coordination partner to Initiative Leads, helping structure and maintain relationship pipelines tied to initiative priorities - Facilitate shared understanding of partner engagement history to support aligned outreach and reduce duplication Reporting & Relationship Insights - Produce regular summaries and reporting on relationship pipelines, follow-up status, and engagement patterns - Translate relationship activity into actionable insights that inform prioritization and coordination decisions - Identify and surface underutilized relationships, missed follow-ups, and emerging partnership opportunities - Partner with Business Intelligence to support deeper analysis and development of reporting tools Required Qualifications - 4+ years of experience in operations, program coordination, CRM management, or relationship-focused roles within nonprofit, academic, or partnership-driven environments - Demonstrated experience working with CRM systems (Salesforce preferred) and maintaining data integrity - Strong organizational and workflow management skills, with the ability to coordinate multiple concurrent processes - Ability to work cross-functionally and contribute to operational planning and problem-solving - Strong written and verbal communication skills - High attention to detail and consistent follow-through Preferred Qualifications - Experience supporting coalition-based or partnership-driven initiatives - Familiarity with pipeline tracking and stakeholder engagement workflows - Experience collaborating with Business Intelligence or data teams - Familiarity with classical liberal ideas and IHS’s mission To apply, qualified candidates must submit the following materials: - Resume - Cover letter detailing your interest in this position and why the IHS mission resonates with you. EEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. About IHS: The Institute for Humane Studies (IHS) is a think network advancing the principles and practices of freedom in the academy, public policy, and civil society. Founded in 1961, IHS believes that the liberal tradition has yielded unprecedented freedom and human flourishing. And in this moment, when the forces of illiberalism on both the left and right are gaining ground at an alarming pace, our vision is to spark a new spirit of liberal freedom. Our Work: - Cultivating a pool of intellectual talent for partners in policy, civil society, philanthropy, and the academy through $1.5 million in fellowship and career development programs. - Catalyzing scholarship and academic networks to strengthen the fields of foundational and applied research that matter most to a free society. - Equipping freedom-focused research centers, think tanks, foundations, and civil society organizations with the research and experts they need to maximize their impact in policy and in communities across the country. IHS Benefits: We have a flexible, professional, open office environment that encourages innovation and entrepreneurship and provides substantial opportunity for professional growth. Salary is competitive and will be commensurate with experience. IHS provides exceptional benefits to all employees, including health and dental insurance coverage (which includes paying 100% of the health and dental insurance premium for individuals), health savings accounts, long-term disability and life insurance, a 403(b) retirement savings program, a parking permit and 12 free tuition credit hours annually at George Mason University.

Role Description The Program Manager plans and executes convenings within the Economic Freedom and Abundance (EFA) portfolio. This role translates established strategic priorities into structured events that connect scholars, policy leaders, and practitioners. The Program Manager is responsible for coordinating logistics, managing timelines and budgets, and ensuring convenings are delivered effectively and in alignment with institutional objectives. The role works closely with the Solution Coalitions, Academic Relations, Communications & Marketing, and Program Operations teams to support consistent execution across the portfolio. Qualifications - 4+ years of professional experience in program management, event management, or project coordination, preferably within academic, policy, or nonprofit environments. - Demonstrated ability to manage complex projects from planning through execution. - Strong organizational skills and attention to detail. - Strong written and verbal communication skills. - Experience coordinating across multiple internal departments and external stakeholders. - Professional credibility in working with scholars, policy professionals, and mission-aligned organizations. - Proficiency in CRM and project management systems; Salesforce experience preferred. - Demonstrated understanding of and alignment with the mission of the Institute for Humane Studies. Requirements - Plan and execute EFA convenings, including roundtables, workshops, salons, and larger gatherings. - Translate EFA strategic priorities into event plans, agendas, timelines, and deliverables. - Coordinate speaker outreach, invitations, participant tracking, and agenda development in partnership with relevant internal stakeholders. - Manage event timelines, task tracking, vendor coordination, and on-site execution in collaboration with Program Operations. - Track event expenses and coordinate budget reporting with the Director of Solution Coalitions, EFA, and appropriate finance staff. - Ensure contracts, participant documentation, and logistical materials are prepared accurately and on time. - Partner with the Senior Director of Solution Coalitions, EFA, to align convenings with broader coalition objectives. - Collaborate with Communications & Marketing to support post-event communications and dissemination of outcomes. - Work with Academic Relations and Business Intelligence to collect participation data, feedback, and post-event reporting inputs. - Track attendance, engagement data, and relevant outcomes in Salesforce and other institutional systems. - Contribute to internal assessments of convening effectiveness and lessons learned. - Maintain organized documentation of event plans, participant records, and follow-up actions. - Represent IHS at EFA-related convenings and partner events with professionalism and subject-matter familiarity; up to 25% travel required to support convenings and external engagement. Benefits - Flexible, professional, open office environment that encourages innovation and entrepreneurship. - Substantial opportunity for professional growth. - Competitive salary commensurate with experience. - Exceptional benefits including health and dental insurance coverage (100% of the health and dental insurance premium for individuals). - Health savings accounts. - Long-term disability and life insurance. - 403(b) retirement savings program. - Parking permit. - 12 free tuition credit hours annually at George Mason University.

Disclaimer: - Applicants must be authorized to work for ANY employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time. - Full-time positions at the Institute for Humane Studies (IHS) require periodic travel for in-person team gatherings, typically several times per year. Locations may vary. Job Summary The Manager of Digital Content is responsible for executing digital marketing and content initiatives that support audience growth, engagement, and brand visibility across the Institute for Humane Studies (IHS) and its sub-brands, including ScholarsEdge. Reporting to the Senior Director of Marketing, this role plays a key executional role in campaign delivery, content production, and digital channel management. While initially focused on executing established marketing strategies and campaigns, this position is expected to grow into increased ownership of campaign planning and paid media strategy over time, demonstrated through successful execution, optimization, and performance outcomes. Supervisory Responsibilities - None. Duties and Responsibilities Digital Campaign Execution and Paid Media Development - Execute integrated, multi-channel marketing campaigns supporting audience acquisition, engagement, and conversion across IHS brands, with a primary focus on ScholarsEdge. - Build, launch, and optimize paid media campaigns across platforms such as Google Ads, LinkedIn, and Meta. - Implement A/B testing, audience targeting, and budget adjustments to improve campaign performance. - Contribute to campaign planning and progressively take on ownership of discrete campaigns or channels based on performance and demonstrated capability. Content Development and Distribution - Develop and produce digital content aligned with campaign and brand objectives, including written, visual, and platform-specific formats. - Adapt messaging for different audiences and channels while maintaining consistency across IHS and ScholarsEdge brands. - Support content distribution across email, social media, and web channels. Website and Conversion Optimization - Maintain and update web and landing page content across IHS properties, including ScholarsEdge. - Execute improvements to user flows, landing pages, and conversion pathways to support campaign goals. - Conduct testing and implement changes based on user behavior and performance data. Analytics and Performance Insights - Monitor and report on campaign and channel performance using analytics and marketing platforms. Build and maintain dashboards to track key performance indicators. - Translate performance data into actionable recommendations and contribute to ongoing campaign optimization. Cross-Brand Marketing Support - Partner with program, development, and communications teams to execute campaigns aligned with organizational priorities. - Support digital marketing efforts across multiple brands and initiatives, ensuring flexibility as priorities evolve beyond ScholarsEdge. - Contribute to improvements in marketing tools, workflows, and execution practices. Required Qualifications - Bachelor’s degree in marketing, communications, or a related field. - 3+ years of experience in digital marketing or content marketing with a strong emphasis on hands-on execution. - Demonstrated experience building and managing paid media campaigns (e.g., Google Ads, LinkedIn, Meta), including campaign setup, testing, and optimization. - Proficiency with digital marketing and analytics tools, such as Google Analytics (GA4), marketing automation platforms (e.g., Salesforce, HubSpot), and content management systems. - Experience with A/B testing, conversion optimization, and performance-driven marketing approaches. - Strong writing and editing skills, with the ability to adapt content across audiences and channels. - Ability to manage multiple projects and priorities in a cross-functional environment. Preferred Qualifications - Experience supporting the growth of a digital platform, product, or online community, especially in academia. - Experience working across multiple brands or initiatives within a shared marketing function. - Experience in nonprofit, academic, or mission-driven organizations. - Familiarity with SEO and content optimization practices. To apply, qualified candidates must submit the following materials: - Resume - Cover letter detailing your interest in this position and why the IHS mission resonates with you. - Portfolio/Writing samples EEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. About IHS: The Institute for Humane Studies (IHS) is a think network advancing the principles and practices of freedom in the academy, public policy, and civil society. Founded in 1961, IHS believes that the liberal tradition has yielded unprecedented freedom and human flourishing. And in this moment, when the forces of illiberalism on both the left and right are gaining ground at an alarming pace, our vision is to spark a new spirit of liberal freedom. Our Work: - Cultivating a pool of intellectual talent for partners in policy, civil society, philanthropy, and the academy through $1.5 million in fellowship and career development programs. - Catalyzing scholarship and academic networks to strengthen the fields of foundational and applied research that matter most to a free society. - Equipping freedom-focused research centers, think tanks, foundations, and civil society organizations with the research and experts they need to maximize their impact in policy and in communities across the country. IHS Benefits: We have a flexible, professional, open office environment that encourages innovation and entrepreneurship and provides substantial opportunity for professional growth. Salary is competitive and will be commensurate with experience. IHS provides exceptional benefits to all employees, including health and dental insurance coverage (which includes paying 100% of the health and dental insurance premium for individuals), health savings accounts, long-term disability and life insurance, a 403(b) retirement savings program, a parking permit and 12 free tuition credit hours annually at George Mason University.