Sales Development Representative I - ChiroTouch Location: San Diego, CA, US Hybrid Full-time Job Description: About PracticeTek Stop scrolling-your dream job might just be here! At PracticeTek, we don’t do ordinary, we do bold ideas, big impact, and endless opportunities to grow. Imagine working with teammates who celebrate your wins, challenge you to think bigger, and cheer you on every step of the way. Imagine building solutions that actually change lives and reshape how healthcare works. That’s the vibe here: high-energy, high-impact, and 100% human. Ready to jump in? Let’s go! We’re on a mission to revolutionize healthcare practices effortlessly and we live out our brand promise every day: being the Trusted Partner in retail healthcare. PracticeTek is one of the largest retail-healthcare tech providers in North America, offering everything a practitioner would need, from pre-encounter workflows to practice management, analytics, digital intake forms, marketing tools, EHRs, and payment systems, for a whopping 40,000+ clinics worldwide. Over the years, we’ve brought together the best-in-class platforms that serve the Chiropractic, Wellbeing, Vision and Dental providers and their patients; and we are united by one mission, to revolutionize retail healthcare practices effortlessly. Here, you’ll have the flexibility to contribute across multiple brands, each offering a unique path for growth. Whether you’re building products, supporting customers, or driving strategy, your journey with PracticeTek is full of opportunity. We believe in showing up with consistent care, staying always ahead, keeping our approach market-in, making every experience feel effortless, owning it openly, and striving to do right in every decision. These aren’t just words; they’re how we live, work, and make an impact together. At PracticeTek, you’ll get to: - Shape the future of healthcare with technology solutions that are always evolving to meet real-world needs. - Team up with passionate, talented people who care deeply about patients, providers, and making a difference. - See your impact firsthand by helping practices deliver care that’s simpler, smarter, and better for everyone. - Grow your career and your skills in an environment that celebrates curiosity, collaboration, and continuous development. This role is based out of our San Diego, CA office where you’ll enjoy a dynamic hybrid setup, spending three days each week collaborating in the office and the rest working from wherever you’re most productive. Why You’ll Love It Here As part of the TekTribe, you’ll enjoy: - Comprehensive health, dental, and vision coverage options - Wellness benefits that support lifestyle, behavioral health, and overall wellbeing - Flexible paid time off, sick time, and 10 company-paid holidays - 401(k) plan with company match to help you build your future - Culture Committee driving initiatives that spark connection, fun, and belonging - A workplace powered by innovation, collaboration, and energy every day What You’ll Do Here’s how you’ll help us bring our mission to life and show up as a Trusted Partner: - Generate new business opportunities by conducting outbound prospecting calls and engaging leads within an assigned territory. - Schedule qualified online product demonstrations for Account Executives, ensuring a consistent pipeline of high-quality opportunities. - Effectively communicate the value of PracticeTek’s software solutions by building rapport, overcoming objections, and qualifying prospect needs. - Leverage sales tools such as Salesforce, Outreach, and RingCentral to track activity, manage pipeline, and improve outreach effectiveness. - Collaborate with sales leadership and peers through training and team sessions, continuously improving messaging, tactics, and performance. How Success is Measured Here’s how we’ll know you’re making an impact and raising the bar: - Monthly quota attainment for completed qualified demos - Daily/weekly outbound activity metrics (calls, emails, touches) meeting or exceeding targets - Conversion rate from outbound outreach to qualified opportunities - CRM data accuracy and consistent pipeline hygiene in Salesforce - Positive feedback from Account Executives on lead quality and readiness What You Bring Your unique talents are what make you shine. For this role, success looks like: - Strong written and verbal communication skills, with the ability to engage and influence prospects - Proven ability to prospect, qualify leads, and manage early-stage sales conversations - Strong time management skills and ability to operate in a high-volume, fast-paced sales environment - Experience with Microsoft Office tools; familiarity with Salesforce or other CRM platforms preferred - Prior sales or SaaS experience preferred, but not required Ready to Join? If you’re excited to bring your ideas, energy, and expertise to a team that’s shaping the future of healthcare, we can’t wait to hear from you. Apply today and let’s make healthcare simpler, smarter, and Better.Together. The Fine Print (That Really Matters) At PracticeTek, we determine compensation by considering market data, internal equity, and each candidate’s skills and experience. For this position, we reasonably expect to pay a base pay between $42,000-$78,000. This role is also eligible for benefits, including health, dental, vision, paid time off, 401(k) with company match, and may be eligible for additional compensation such as bonuses or equity, as applicable. PracticeTek is an Equal Opportunity Employer. We are committed to creating an inclusive environment where all employees feel valued and supported. All qualified applicants will receive fair treatment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, age, disability, veteran status, genetic information, marital status, uniformed service status, or any other characteristic protected under applicable law. This job description is not a contract of employment and does not alter the at-will relationship between PracticeTek and its employees.

• Prospect and research target accounts and contacts; help refine our Ideal Customer Profile (ICP) • Execute daily multi-channel outbound: cold calls, email, and LinkedIn outreach • Manage and execute AiSDR campaigns (set up targets, messaging variants, launches, monitoring, and iteration) • Lead creative outreach experiments (A/B tests on subject lines, openers, CTAs, sequences, and personas); document results and recommend next tests • Qualify inbound and outbound responses; schedule meetings and provide clean handoffs with context • Maintain accurate records of activities, outcomes, and notes in HubSpot; keep data clean and organized • Collaborate with Sales and Marketing to improve messaging, objection handling, and outbound templates.

Role Description Brightree, a leader in healthcare software, is seeking a dynamic Sales Development Representative (SDR) to drive outbound lead generation efforts. This role is laser-focused on identifying, engaging, and qualifying Post Acute Healthcare providers across the US who are seeking to evaluate and implement a market leading business management platform. As part of the sales team, you will be the engine that fuels pipeline growth for Brightree’s billing and business management solutions. Key Responsibilities - Outbound Prospecting: Execute high-volume outbound calling and emailing campaigns to providers, generating interest and uncovering new opportunities. - Lead Qualification: Use research, professional communication, and interviewing tactics to qualify prospects, ensuring they meet criteria and are sales-ready for software demonstrations. - Pipeline Management: Create, manage, nurture, and report on all lead management activities, tracking volume, velocity, and value metrics to deliver consistent, high-quality leads to the sales team. - Collaboration: Partner closely with Marketing and Sales to drive acceptance of leads and provide feedback on campaign effectiveness, especially those targeting software billing solutions, order management, revenue cycle and resupply. - Follow-Up & Nurturing: Proactively follow up and nurture contacts at various stages of interest, with a focus on converting prospects into qualified opportunities. - Target Identification: Identify, prioritize, and contact individual targets, leveraging data and market insights. - CRM Documentation: Document all activities and conversations in Gong & Salesforce CRM, ensuring accurate tracking of outreach and results. - Performance Metrics: Achieve and exceed metrics. Qualifications - Proven success in a phone sales environment, with the ability to build rapport, think quickly, and be assertive and persuasive in outbound communications. - Confident, persuasive, and clear communicator (written and verbal), able to engage all levels of an organization, from frontline staff to executive leadership. - Skilled at navigating corporate structures to identify decision-makers and understand the buying process for HME/DME Software solutions. - Self-motivated, reliable, and high-energy, with excellent time management and a strong process orientation. - Experience with appointment scheduling at high velocity. - Preferred: Cloud/SaaS sales experience, healthcare technology background, and proficiency with tools like Salesforce, Gong Engage, Co-Pilot, Klue, and Office365. Benefits - Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. - A culture driven by excellence helps you not only meet your goals, but also create new ones. - We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. - If this sounds like the workplace for you, apply now! - We commit to respond to every applicant.

• Develop pipeline by building interest with new prospects and clients resulting from your own outbound research and activities including email, phone and/or social media • Set meetings for sales team for product demonstrations with interested prospects (from both inbound leads and your own self-sourced leads) • Making a minimum of 40 calls a day, sending at least 10 personalized emails • Spending Admin time learning the product every week • Learning the multiple verticals across the business depending on the verticals you work • Asking for feedback in 1 on 1’s on how to keep improving • Work closely with marketing and sales teams to initiate the sales cycle with specific, targeted demand generation campaigns with prospects and current clients • Learn and demonstrate a fundamental understanding of solutions and be able to clearly articulate the advantages over competitors • Meet monthly quotas for overall activity, demonstrations set & conducted, and qualified opportunity dollars • Utilize phone dialer tools with daily usage of 2 hours per day when making dials • Contribute to every component of the critical functions associated with fulfilling the sales cycle (forecasting, reporting, customer database maintenance, communications, etc.) • Respond to all inbound leads and log activities in CRM • Working alongside AE’s to ensure SAOs resort into a Closed Won • Follow the GTM strategy for new and existing business