• Support the development and refinement of analytics products by assisting with requirements gathering, documentation, and tracking feature requests • Analyze client and internal user feedback to identify product enhancement opportunities and usability improvements • Assist senior team members in translating business and client needs into analytical use cases, dashboards, or prototype solutions • Collaborate with cross-functional teams to support product build and iteration cycles • Engage with clients to validate analytics, gather feedback, and support coaching on interpretation and use of Command Center Tiles

• Prepare and complete one-on-one visitation in Franchise territories • Complete virtual training sessions • Hold area meetings and complete conference calls regularly to provide training • Actively engage Franchises in annual strategic planning efforts and regular goal-setting practices • Provide assistance and consultation regarding improving owners’ skill sets in coaching, mentoring, accountability, and management development • Monitor franchisee performance through KPMs and coach for improvement • Assist franchises with reviewing financial Key Performance Metrics regularly

Role Description We're hiring a Sales Consultant who builds trust in the first thirty seconds, thinks fast under pressure, and turns a simple inquiry into a customer who tells their friends. You're the first voice people hear and the reason they say yes. You'll help them make decisions, solve real problems, and close. If you're sharp, organized, and genuinely like people, keep reading. If you want an easy job where you coast, close this tab. - Answer inbound calls, texts, and emails fast - Guide customers to a decision with zero pressure tactics - Keep every detail accurate and your pipeline clean - Work with a small team that moves quick - Use AI and modern software to work faster Qualifications - Impeccable English - flawless written & spoken (outgoing personality a plus) - Communication skills that make strangers trust you - Obsessive attention to detail - Fluent with ChatGPT, Google Workspace, and CRM software - Work from home setup - computer, reliable internet, workspace for calls/video meetings Benefits - 100% remote - work from anywhere in the world, Mon-Fri 9-6pm CST - Competitive salary + health insurance - Generous holiday allowance and paid time off (PTO) Company Description

Role Description CoverGo is looking for a Product Solutions Consultant to lead the solution-consulting and product demonstration experience across the sales cycle. Sitting at the intersection of Sales, Product, and Delivery, you will: - Run tailored platform demos, facilitate discovery and solution-design workshops, and translate insurer requirements into compelling, configured demonstrations of the CoverGo platform. - Actively use AI tools as a force multiplier — to draft faster, research deeper, and operate at a pace that keeps up with a high-velocity sales environment. - Engage both technical evaluators and C-level decision-makers, confidently owning the technical narrative that wins enterprise insurance deals. Key responsibilities include: - Lead tailored product demonstrations of the CoverGo platform across health, life, and P&C use cases, adapting the story to each insurer's priorities. - Design and facilitate discovery calls, solution-design sessions, and client workshops to understand, analyze, and clarify requirements and scope. - Build and configure proof-of-concept insurance products in the CoverGo platform to showcase capabilities and features to clients. - Use AI tools (e.g. LLMs, prompt engineering, AI-assisted research) as a core part of the workflow — to generate demo scripts, draft RFP/RFI responses, produce proposals, and accelerate content turnaround across the presales cycle. - Partner with the Sales team throughout the sales conversion process, providing solution consulting that advances and closes opportunities. - Translate client requirements into solution overviews, value propositions, and techno-commercial proposals. - Collaborate with Solutions Architects, Product, and Engineering/Delivery teams on feasibility, effort estimation, and the best solution approach for each client. - Support the handover to the Delivery team once deals are closed-won, and help lead project kick-off meetings. - Provide enablement and training to develop clients' usage of the platform through technical information and guidance. - Build and maintain a reusable library of demo assets, templates, and a presales knowledge base to scale the function and reduce repeat effort. - Any other task that may be assigned. Qualifications - Bachelor's degree in Insurance, Technology, Business Administration, Sales, or a related field. - 5+ years of experience in presales, solution consulting, sales engineering, or pre-sales business analysis. - Strong experience working in the insurance or insurtech industry is required. - Strong proficiency with AI tools (e.g. ChatGPT, Claude, Gemini, Copilot, or equivalent LLM-based tools) and the ability to apply them practically to presales workflows such as demo prep, content creation, and proposal writing is required. - Demonstrated experience delivering demos, workshops, and presentations to enterprise and C-level audiences. - Solid understanding of insurance business processes across at least one line of business (e.g. product setup, underwriting, pricing, policy administration, endorsements, billing, renewals, and/or claims). - Experience configuring and demonstrating SaaS platforms; exposure to no-code or low-code platforms is an advantage. - Exceptional presentation and communication capabilities in written and verbal English; proficiency in other languages is an advantage. - Strong storytelling ability able to make platform value tangible and relevant to each audience. - Excellent facilitation, interpersonal, and stakeholder-management skills with the ability to engage an audience. Benefits - International Environment. - Health Insurance. - Company activities and team offsites. - Diverse, talented and fun team to work with. - Open communication and flat hierarchy. - Global mobility opportunities. - Training and development plan.