Title: ITSM Process Manager Location: USA, California, Remote time type Full time job requisition id R056897 Who We Are Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. What We Do This Job Matrix provides a common overview of the responsibilities and requirements for the IT Service Management Process Analyst, Process Manager and Process Owner roles HOW YOU’LL CONTRIBUTE - Responsible for the day to day operational responsibilities for the associated Service Management process area. - Will perform backup operational responsibilities for one or more IT Service Management process areas. - Responsible for the generation and distribution of requested and cyclical reports for the associated process area. - Participates and supports regularly scheduled service management forums. - Actively participate in projects to support the advancement of Service Management practices to IT. - Will review ITSM tool records and reports to ensure compliance to quality and SLAs. - Will create and update procedure documentation. - Will be required to attain a firm understanding of the Title Insurance Industry and how IT Operations Technology solutions support those business processes. - Will be required to have a firm understanding of the First American organization and the interrelationships between the Business processes and the IT roles and responsibilities. - Required to perform duties outside of normal work hours based on business needs. - Other duties as assigned WHAT YOU’LL BRING Required Education, Experience, Certification/Licensure - BS Degree or equivalent work experience - Typically have 3-5 years of directly related experience. - ITIL v3 Foundations certification preferred KNOWLEDGE, SKILLS, AND ABILITIES (KSAs) - Self-motivated - Solid analytical skills - Well versed in the ITIL Service Management Processes - Technical writing skills - Project assessment/coordination skills - Knowledge of IT policies and procedures Pay Range: $97,700.00 - $130,300.00 Annually This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. ** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. ** First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act). First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements. What We Offer By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Title : General Manager, Membership Location: New York City Job Description: About the Role The General Manager, Membership is a newly created role responsible for operating, and growing Fortune's membership programs: premium offerings designed for senior executives, entrepreneurs, and business leaders who want deeper access to Fortune's journalism, community, events, and networks. Reporting to the Managing Director, this role is uniquely positioned at the intersection of Fortune's most high-touch audience experiences — events, content, and community — and its consumer revenue growth agenda. The GM, Membership will own the membership P&L, develop the product and go-to-market strategy, and work cross-functionally with Contents, Events, Sales and Marketing to define Fortune’s membership programs, making them indispensable to the world's most influential business leaders. This is a builder role. The right candidate is commercially driven, member-obsessed, and energized by the challenge of building inside a storied brand. Key Responsibilities Membership Strategy & Product - Define the Fortune membership value proposition: Build the value framework — what members get, at what price, and why it's worth it - Manage and execute growth strategy: Evaluate the total addressable market, and drive membership at scale. - Own the membership product roadmap: Prioritize member benefit development, partner with internal teams on platform and technology requirements, and sequence campaigns to build momentum and long-term retention. - Conduct member research and segmentation: Develop a deep understanding of Fortune's target membership audience — C-suite executives, investors, entrepreneurs — and use those insights to continuously sharpen the offer. - Manage member executive relations and white-glove service: Manage service standards, escalation protocols, and proactive outreach programs that reflect the prestige of Fortune membership — treating each member relationship as a long-term asset, not a transaction. Revenue & P&L Ownership - Own the membership P&L: Set annual revenue targets, manage acquisition economics, control cost of member benefits and operations, and report on financial performance to the Managing Director and senior leadership. - Drive member acquisition: Develop go-to-market strategy and campaigns targeting high-value audiences through direct, event-driven, and partner channels. - Build lifecycle programs: Design and manage the execution of onboarding, engagement, renewal, and win-back programs that maximize member LTV and reduce churn. - Track and report membership KPIs: Member acquisition volume, retention rate, NPS, revenue per member, and LTV/CAC — with a regular reporting cadence to the Managing Director as needed. Cross-Functional Collaboration - Partner with Fortune Live Media / Events to design the member event experience — priority access, exclusive sessions, hosted dinners, and community programming at Fortune's marquee summits (MPW, CEOi, Brainstorm). - Partner with Editorial to drive content, offers and to develop member-exclusive content experiences, early access programs, and journalist/editor engagement touchpoints that reinforce the value of membership. - Collaborate with Consumer Revenue Team to align membership with Fortune's broader subscription portfolio — defining upgrade paths, bundle opportunities, and avoiding channel conflict. - Work with Product and Technology to build the digital infrastructure for membership: member portal, benefit fulfillment, access controls, and CRM integration. Operations & Community Building - Build the membership operations infrastructure: Vendor relationships, fulfillment workflows, member support, and tooling (CRM, membership platform, event access systems). - Develop Fortune's member community: Define what peer connection and community means within the Fortune membership experience — online and in-person — and build programming that reinforces belonging among high-achieving professionals, with a focus on scalability. - Manage day-to-day member experience quality, ensuring prompt resolution of member issues, consistent benefit delivery, and a service standard befitting the Fortune brand. Ideal Candidate Profile Experience - 7–12 years of experience in membership, subscription, loyalty, or consumer revenue roles, ideally at a premium media, publishing, events, or content brand. - Demonstrated track record launching or scaling a membership or subscription program from early stage to revenue maturity. - Experience working cross-functionally with Events, Editorial, and Product teams in a content or live media business is a strong differentiator. - Prior P&L ownership or revenue accountability at the Director or VP level. - Familiarity with the C-suite and senior executive audience — Fortune's target membership segment — is highly valued. Skills & Competencies - Membership economics fluency: deep understanding of LTV, CAC, churn, ARPU, and retention mechanics. - Product and UX sensibility: ability to translate member needs into a prioritized product roadmap in partnership with engineering and product teams. - Go-to-market capability: experience building acquisition strategies and campaigns for consumer or B2B membership products. - Data-driven: comfortable setting KPIs, building dashboards, and using data for decisions. - Community builder: genuine interest in creating connection among high-achieving professionals. - Strong communicator: able to present membership strategy and business performance clearly to senior leadership. Leadership Attributes - Entrepreneurial — energized by rebuilding and relaunching within a broader organization. - Member-obsessed — puts the member experience at the center of every product and operational decision. - Collaborative and humble — understands that success depends on partners across Live Media, Editorial, Events, and Marketing. - Commercially accountable — owns a number and is comfortable defending it. Location: This role will be based in NYC in our headquarters, with hybrid flexibility. Salary Range: $175,000-$185,000 base, plus a targeted annual bonus of 20%. This range is a good faith estimate and may ultimately vary based on a number of relevant factors. A Few Of Fortune's Perks and Benefits - 20 vacation days and 2 personal days on top of 11 company holidays and an honor-based sick leave policy - Health, dental, and vision coverage (90% paid for individuals and families), along with flexible spending accounts where Fortune contributes to your HSA - 401(k) plan - Generous parental leave - Dependent care, commuter, and cell phone benefits - Tuition reimbursement program - A commitment to an open, inclusive, and diverse work culture About Fortune At Fortune Media, our mission is to change the world by making business better. We achieve that by providing trusted information, great storytelling, rigorous benchmarking and world-class community building. And our key values are humility, ownership, and transparency. The policy of Fortune Media is to provide equal employment opportunities to all applicants and employees without regard to race, color, caste, creed, religion, sex, sexual orientation, gender identity or expression, marital status, citizenship status, age, national origin, ancestry, disability, or any other characteristic protected by applicable law. Fortune Media affirmatively seeks to advance the principles of equal employment opportunity and values diversity and inclusion.

Role Description The Telehealth Registered Nurse (RN) works as part of a multidisciplinary team and is responsible for all nursing care provided to their assigned patients. The Telehealth RN is also responsible to carry out orders from the medical practitioner and to communicate any barriers to providing service immediately to his or her supervisor and attending medical practitioner. Qualifications - Associates Degree from an accredited school of nursing required. - Bachelor’s Degree from an accredited school of nursing preferred. - 1-3 years of Health Care related experience where prior experience provides adequate exposure to both behavioral and medical crisis situations preferred. - Or equivalent combination of education and experience. - Valid Arizona (or Compact) Board of Nursing Registered Nurse licensure current and in good standing without restrictions. - Valid identification. Requirements - Ability to work as part of a multidisciplinary team. - Effective communication skills to report barriers to service. Benefits - Generous PTO accrual (5 weeks!) - Medical, Dental, Vision, Disability, Life, Supplemental plans - Hospital indemnity/Critical Illness - Pet Insurance - Dependent Care Savings, Health Care Savings - 401K with employer match - 100% vested upon enrollment - Wellness programs - Tuition Reimbursement and Scholarship Programs, incentives, and more! - Very Competitive pay rates

Title: Administrative Manager, Office of Research Location: NY-Brooklyn Job Description: Hybrid Remote Work Classification Hybrid: 60% to 80% Onsite Department Office of Sponsored Research School/Division NYU Tandon School of Engineering (PE1001) Compensation Grade Band 52 Union N/A FT/PT Full-Time Category General Office Administration Position Summary The Administrative Manager provides high-quality event planning and operational support to the Office of Research and the Office of Sponsored Programs. This role manages and coordinates all aspects of in-person, hybrid, and virtual events from concept development and planning through execution including workshops, while advising on event strategy, catering, and venue selection. In addition, the Administrative Manager delivers complex administrative support to the Vice Dean for Research and the Office of Sponsored Programs, requiring thorough knowledge of the School’s and University’s policies, procedures, and operations. The role maintains strict confidentiality of all communications and information, including financial data, when working with faculty, staff, and external stakeholders. Qualifications Required Education: Bachelor's Degree in a related field Required Experience: 2+ years experience supporting executive level individuals; experience with all major admin software packages; supervision, managing budgets, and equivalent combination of education and experience Preferred Experience: 2+ years Support experience in a professional environment; experience in modifying and/or creating processes Required Skills, Knowledge and Abilities: Excellent communication skills and calendar management skills. Outstanding writing skills, excellent organization, planning, interpersonal, and networking skills. Strong attention to detail. MS Word and MS Excel. Additional Information In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $73,000.00 to USD $80,000.00. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items. NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen. NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. All interested persons are encouraged to apply at all levels.