• Conducts benefits investigations for all new patients and existing patients with insurance changes to determine coverage for enteral nutrition products and services • Ensures all required documentation—including initial and ongoing forms—is accurately completed, clearly legible, and filed in the patient chart in accordance with Amerita’s Enteral Nutrition Requirements • Coordinates and schedules the timely dispensing of enteral formulas and supplies; actively manages inventory and patient support throughout the course of care • Obtains and documents patient supply inventories and compliance updates and communicates relevant information to appropriate clinical and operational teams • Monitors and follows up on active insurance authorizations, physician orders, clinical documentation, and outstanding paperwork to ensure continuity of care • Triages patient concerns and routes to clinical staff as needed, using established screening protocols • Actively participates in departmental meetings, branch operations and quality improvement initiatives as assigned • Complies with all applicable Accreditation, OSHA, FDA, state, local and federal regulations related to infusion pharmacy and home medical equipment

Role Description Provides a direct link between patients, primary care providers, specialty providers, and insurance companies. Coordinates referral process from primary care providers as well as pre-authorization approvals for drugs and other services as ordered by provider. Qualifications - Medical terminology preferred. - Knowledge of Medicare, Medicaid, and third-party payers. - One year of experience with insurance verification/referral processing preferred. - Knowledge of EPIC preferred. - Proficient in use of computers. - Excellent organizational skills. - High School Diploma or equivalent (required). Requirements - Health Insurance Plans - 1 Year. Benefits - Medical, Dental, Vision plans. - Adoption, Fertility and Surrogacy Reimbursement up to $10,000. - Paid Time Off and Sick Leave. - Paid Parental & Family Caregiver Leave. - Emergency Backup Care. - Long-Term, Short-Term Disability, and Critical Illness plans. - Life Insurance. - 401k/403B with Employer Match. - Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education. - Student Debt Pay Down – $10,000. - Reimbursement for certifications and free access to complete CEUs and professional development. - Pet Insurance. - Legal Resources Plan. - Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Role Description Under the direction of the department Nurse Supervisor, the employee will perform a variety of medication refill tech duties in support of the assigned clinical departments at South Shore Medical Center. These clinical departments include Internal Medicine, Family Medicine, Pediatrics, and OBGYN. Job duties include but are not limited to: - Maintaining HIPPA compliance - Completing a thorough chart review which includes reviewing last office visits, last refill encounters, and reviewing laboratory results - Determining which laboratory tests are due based on medication being requested and ordering said lab tests - Refilling medications by pending the medication order to the appropriate provider - Reviewing how many refills are appropriate based on the SSMC Standard Guide to Medication Refills - Communicating to secretary pools to schedule appointments as appropriate - Communicating information to patients through direct and indirect interactions - Documenting appropriately in the EMR - Having knowledge of and adhering to the SSMC mission Statement and all SSMC policies and procedures Worker has option to be remote after training is complete. Qualifications - High School Degree or equivalent - Background or experience in medical field or pharmacy field required - Completion of state or national pharmacy certification test preferred but not required Requirements - One year in a similar environment preferred - Pharmacy or Medical background required - Valid state or national pharmacy technician certification preferred - Knowledge of state and federal pharmacy guidelines - Knowledge of common safety hazards and precautions to establish a safe work environment - Extensive knowledge of medication classifications and English grammar - Excellent keyboard and computer skills; and excellent organizational skills - Skill in establishing and maintaining effective working relationships with medical and other office staff and the public - Ability to maintain quality control standards - Ability to react calmly and effectively in emergency situations - Ability to read, understand and respond to detailed oral and written instructions - Ability to communicate clearly - Employee must demonstrate computer proficiency through efficient use of the electronic medical record; e-mail; SSMC software; phone systems; and other computer software as required Benefits - Compensation Pay Range: $17.42 - $23.45 - 40 hours weekly - M-F hours 8:30 AM - 5:00 PM flexible - Work is remote after training completed

Role Description Under general supervision, the Benefits Technician performs a variety of complex technical, clerical, and administrative tasks to support all aspects of employee benefits administration. - Assist in the day-to-day maintenance of employee benefits programs, including enrollment, terminations, retirement processing, workplace wellness, and data collection and records maintenance. - Serve as an informational resource in the Benefits area to internal and external customers. Essential Position Functions - Perform complex technical, clerical, and administrative duties in support of FLVS’s Benefits Department programs in areas of employee insurance and other employee benefits. - Provide accurate information on employee benefits to new and existing employees; assist with new employee orientation; ensure all benefits eligible new hires are identified and enrolled within required timeframes. - Process all new hires through the Florida Retirement System (FRS) to confirm employment eligibility with an FRS employer. - Assist the Sr. Manager and Sr. Benefits Specialist with creating, planning and organizing the school’s employee wellness program and various wellness activities; monitor compliance with mandatory wellness initiatives. - Assist employees with enrollment in a tobacco cessation program, including providing appropriate alternatives as directed by the Sr. Manager. - Collect and maintain required team metrics and prepare monthly reports. - Serve as a resource and provide information to the public and FLVS staff regarding group health insurance and other employee benefit programs offered. - Obtain appropriate paperwork from employees who are applying for retirement or DROP participation with the Florida Retirement System; update retirement information in internal systems as needed. - Administer the communication of all post-employment benefits to exiting staff, including Cobra information, life insurance conversion notices, insurance verification letters, etc. - Review and respond to assigned help tickets. - Maintain the benefits section of the FLVS Intranet, keeping it up-to-date with appropriate publications, SPD’s, links, etc. - Recommend revisions to Benefits Department documents, procedures and forms; create new documents and workflows as needed. - Develop and maintain standard operating procedures for the position. - Perform a variety of general office support duties, including composing, typing, and proofreading letters, emails and other benefits documents; maintaining electronic and manual files and records; recording and preserving meeting minutes; answering telephone and in-person inquiries. - Meet professional obligations through efficient work habits such as meeting deadlines, honoring schedules, coordinating resources and meetings in an effective and timely manner, and demonstrating respect for others. - All work responsibilities are subject to having performance goals and/or targets established. Qualifications - Associate’s Degree; or an equivalent combination of education and relevant experience. - Two years’ Human Resources generalist experience. - Group health insurance/employee benefits experience, preferred. - Two years’ customer service experience. Requirements - Working knowledge of the principles and practices of human resources administration related to the area of insurance and benefits administration. - Demonstrated ability to efficiently coordinate multiple projects under the pressure of deadlines. - Ability to work independently and as a team member. - Ability to provide guidance, assistance, and/or interpretation to others on how to apply procedures and standards to specific situations. - Strong written and verbal communication skills. - Strong interpersonal skills. - Excellent customer service skills. - Working knowledge of general office practices, methods, and equipment, including computer skills in Microsoft Office suite of products. - Ability to compile, review, categorize, prioritize, analyze and interpret data. - Must possess strong, documented attention to details. Benefits - Competitive salaries. - A well-rounded benefits package. - Generous paid time off (including 25 holidays, vacation, and sick leave). - An array of professional development opportunities.