Located in Orlando, Florida, Florida Virtual School (FLVS) has been providing education solutions to K-12 students since 1997. Beginning as the country's first statewide, internet-
Benefits Technician
Location
United States
Posted
5 days ago
Salary
$35.9K - $67.1K / year
Seniority
Mid Level
No structured requirement data.
Job Description
Benefits Technician
Florida Virtual School
Role Description Under general supervision, the Benefits Technician performs a variety of complex technical, clerical, and administrative tasks to support all aspects of employee benefits administration. - Assist in the day-to-day maintenance of employee benefits programs, including enrollment, terminations, retirement processing, workplace wellness, and data collection and records maintenance. - Serve as an informational resource in the Benefits area to internal and external customers. Essential Position Functions - Perform complex technical, clerical, and administrative duties in support of FLVS’s Benefits Department programs in areas of employee insurance and other employee benefits. - Provide accurate information on employee benefits to new and existing employees; assist with new employee orientation; ensure all benefits eligible new hires are identified and enrolled within required timeframes. - Process all new hires through the Florida Retirement System (FRS) to confirm employment eligibility with an FRS employer. - Assist the Sr. Manager and Sr. Benefits Specialist with creating, planning and organizing the school’s employee wellness program and various wellness activities; monitor compliance with mandatory wellness initiatives. - Assist employees with enrollment in a tobacco cessation program, including providing appropriate alternatives as directed by the Sr. Manager. - Collect and maintain required team metrics and prepare monthly reports. - Serve as a resource and provide information to the public and FLVS staff regarding group health insurance and other employee benefit programs offered. - Obtain appropriate paperwork from employees who are applying for retirement or DROP participation with the Florida Retirement System; update retirement information in internal systems as needed. - Administer the communication of all post-employment benefits to exiting staff, including Cobra information, life insurance conversion notices, insurance verification letters, etc. - Review and respond to assigned help tickets. - Maintain the benefits section of the FLVS Intranet, keeping it up-to-date with appropriate publications, SPD’s, links, etc. - Recommend revisions to Benefits Department documents, procedures and forms; create new documents and workflows as needed. - Develop and maintain standard operating procedures for the position. - Perform a variety of general office support duties, including composing, typing, and proofreading letters, emails and other benefits documents; maintaining electronic and manual files and records; recording and preserving meeting minutes; answering telephone and in-person inquiries. - Meet professional obligations through efficient work habits such as meeting deadlines, honoring schedules, coordinating resources and meetings in an effective and timely manner, and demonstrating respect for others. - All work responsibilities are subject to having performance goals and/or targets established. Qualifications - Associate’s Degree; or an equivalent combination of education and relevant experience. - Two years’ Human Resources generalist experience. - Group health insurance/employee benefits experience, preferred. - Two years’ customer service experience. Requirements - Working knowledge of the principles and practices of human resources administration related to the area of insurance and benefits administration. - Demonstrated ability to efficiently coordinate multiple projects under the pressure of deadlines. - Ability to work independently and as a team member. - Ability to provide guidance, assistance, and/or interpretation to others on how to apply procedures and standards to specific situations. - Strong written and verbal communication skills. - Strong interpersonal skills. - Excellent customer service skills. - Working knowledge of general office practices, methods, and equipment, including computer skills in Microsoft Office suite of products. - Ability to compile, review, categorize, prioritize, analyze and interpret data. - Must possess strong, documented attention to details. Benefits - Competitive salaries. - A well-rounded benefits package. - Generous paid time off (including 25 holidays, vacation, and sick leave). - An array of professional development opportunities.
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