• Support day-to-day accounting operations with a focus on billing, accounts receivable, reconciliations, and recordkeeping • Create and send customer invoices accurately and on time • Track outstanding payments and follow up on overdue accounts • Enter invoices, payments, and expenses into QuickBooks • Record cash receipts and disbursements accurately • Keep financial records organized and up to date • Perform monthly bank reconciliations • Reconcile accounts regularly to ensure accuracy • Provide approved financial information to external accountants • Maintain a clean and organized accounting filing system • Support management with basic clerical or accounting tasks

• Lead the global month-end close process, ensuring timely, accurate, and complete financial results. • Review and approve journal entries, supporting calculations, and account reconciliations to maintain data integrity and audit readiness. • Oversee accounts payable processes, including timely processing, accurate coding, and alignment with internal controls and vendor agreements. • Maintain and improve global accounting processes and internal controls to support efficiency, consistency, and risk mitigation. • Prepare and deliver internal financial reporting, including variance analysis and commentary for leadership and finance stakeholders. • Review and reconcile intercompany transactions to support accurate consolidated reporting. • Own and complete the global month-end checklist, ensuring accounting processes are consistent and complete. • Serve as the accounting system administrator, supporting data integrity, access control, and system optimization. • Act as a key accounting owner for Certn’s global financial results, ensuring financial activities are accurately reflected and aligned with accounting policies and standards. • Ensure accurate and timely cash flow reconciliations and analysis are completed monthly. • Partner closely with the Assistant Controller to validate and explain regional financial data for consolidation and leadership reporting. • Proactively identify and resolve accounting issues, discrepancies, or risks. • Uphold IFRS, regional GAAP, and internal accounting policy requirements across global activities. • Support external audits by owning reconciliations, preparing documentation, and responding to audit-related inquiries. • Provide useful insight into global financial performance by connecting operational activity to financial outcomes. • Recommend and implement improvements that increase accuracy, control, and scalability across accounting practices. • Lead and support a high-performing global accounting team through day-to-day guidance and technical oversight. • Set clear team goals and expectations aligned with Finance and company priorities. • Provide coaching, feedback, and support for performance management and career development. • Build a collaborative, accountable, and growth-oriented team culture. • Promote continuous improvement and knowledge-sharing across the team. • Collaborate with Finance and FP&A teams to support budgeting, forecasting, and planning through timely and accurate actuals. • Contribute to the development of scalable financial policies and accounting processes that support Certn’s growth. • Deliver data-informed insights and identify opportunities to improve efficiency, reduce costs, and strengthen decision-making. • Partner with cross-functional teams to ensure the financial impact of business activities is accurately captured. • Support preparation for board reporting, investor communications, and strategic finance initiatives by providing reliable financial data. • Manage timely filing of GST, PST, Employer Health Tax, and other statutory remittances in accordance with regional requirements. • Liaise with external accountants and advisors on annual corporate tax filings, SR&ED claims, and audit engagements. • Provide accurate documentation and timely responses to external partner requests.

Role Description Camunda is looking for a Senior Director, Accounting & Controlling to lead and evolve our global Accounting function as we scale toward €500M ARR. This is a hands-on leadership role for someone who combines solid technical accounting depth with a genuine drive to build, automate, and improve; a leader who approaches complexity with a “I can figure this out” and “bias for action” mindset rather than defaulting to caution. - Accountable for the full accounting engine: close, reporting, controls, and policy. - Ability to move at pace, partner credibly with Sales, RevOps, and the broader business. - Transformation role with a focus on modernizing Finance operations. - Reports directly to the CFO and is a key member of the Finance leadership team. - Team scope (15 FTE): Accounting Operations, Revenue Accounting, Group Reporting, Tax & Treasury, Global Payroll. What You Will Do - Lead the Global Accounting Function: - Own the end-to-end accounting engine, including close, reporting, controls, and policy. - Ensure accurate, timely IFRS reporting and strong audit outcomes. - Build a scalable operating model across people, process, systems, and global footprint; own global payroll and treasury operations and controls. - Drive Practical Technical Accounting Judgment: - Serve as the in-house expert on complex accounting topics: revenue recognition, commissions, equity, payroll, intercompany, FX, treasury, and policy interpretation. - Partner with Sales and RevOps to shape accounting treatment during deal design, commission structuring, pricing decisions, and global entity strategy. - Translate accounting requirements into workable business solutions that balance growth, margin, and appropriate risk. - Build and Develop a High-Performing Team: - Hire, develop, and retain strong managers and individual contributors across a distributed organization. - Create clear ownership, accountability, and succession depth across the team. - Bring empathy and intentionality to how you lead—building a team culture where people grow and do their best work. - Lead Automation and Systems Transformation: - Champion and drive automation across accounting workflows in close partnership with Camunda’s Enterprise Agentic Automation Team. - Leverage AI-enabled tools to reduce manual effort, improve insight quality, and scale accounting capacity without scaling headcount proportionally. - Mature the control environment progressively toward SOX readiness, with an eye toward future capital events. - Manage External Workstreams: - Lead auditors, tax advisors, payroll providers, and key external partners. - Support major milestones including fundraising, M&A, or IPO readiness workstreams. What You Bring - Meaningful experience leading an Accounting or Controller function in a complex, multi-entity, distributed environment—ideally at a high-growth, recurring-revenue software company of comparable scale and complexity to Camunda. - Proven ability to lead through others while staying close enough to the work to exercise sound technical judgment. - A track record of building teams with real depth, not just coverage—people who grow under your leadership. - Strong technical accounting judgment with heavy experience in revenue transactions, commissions, equity, payroll, and intercompany structures. - Meaningful exposure to fundraising rounds, M&A activity, and managing through external audits. - Familiarity with global payroll and multi-jurisdiction operations. - Genuinely excited about automation and AI as tools for transforming how accounting teams operate. - Experience using modern tools to modernize workflows, reduce manual effort, and surface better insights. - NetSuite experience is preferred; strong systems instincts matter more than any specific platform. - An “I can figure it out” and “bias for action” orientation—someone who leans into ambiguity rather than waiting for perfect conditions. - Comfortable with transformation: ideally, you’ve been part of a meaningful operational change and know what it takes to bring people along. - Available to start your workday at 7am ET to support effective collaboration across distributed global teams. Qualifications - 6+ years of people leadership experience in an Accounting or Controller function. - CPA, ACA, ACCA, or equivalent professional accounting qualification strongly preferred. - Enterprise SaaS or software industry experience. - Prior experience in remote-first or highly distributed organizations. - Big 4 background, IPO experience, or M&A exposure are valued but not required. Benefits - Competitive, fair, and transparent compensation. - Equity through our Virtual Stock Option Plan (VSOP). - Remote & Flexible: Work from anywhere with home office budget and flexible time off. - In Person Connection: Annual Kickoff, team offsites, and local gatherings. - Health & Wellbeing: Access to healthcare, mental wellbeing support, and a flexible global benefit program. - Financial Security: Retirement and pension plans, plus life and disability insurance. - Professional Growth: Up to $/€/£1,000 per year for self-driven learning.

Role Description The Sr. Team Lead, Account Services supports a team of Account Services Analysts, Specialists or Client Managers, Team Leads, and/or Managers to ensure the successful delivery of technical services to clients while maintaining direct customer responsibilities. This role requires a combination of technical expertise, leadership skills, and customer-centric thinking to drive service excellence, customer satisfaction, and business alignment. The leaders will work cross-functionally with Sales, Product, and Support teams to optimize service delivery, resolve complex issues, and enhance customer relationships. Qualifications - 3+ years of experience in technical account management, customer success, or a related technical service role with demonstrated success in a leadership role. - Familiarity with CRM, ticketing, and service management tools. - Strong analytical skills with the ability to use data to drive decision-making. - Excellent communication and stakeholder management skills. Requirements - Provide leadership, mentorship, and professional development for the Account Services Analyst or Specialists, Client Managers, Team Leads, and/or Managers. - Set team goals, define performance expectations, and ensure alignment with business objectives. - Foster a high-performance culture that prioritizes customer success, proactive engagement, and operational efficiency. - Oversee workload distribution and ensure effective resource management. - Act as an escalation point for complex customer issues, ensuring resolution aligns with customer and business needs. - Develop and maintain strong customer relationships, advocating for their technical needs internally. - Ensure the team proactively identifies risks, trends, and opportunities to enhance the customer experience. - Drive adoption and best practices for technical account management processes. - Oversee the execution of the Account Service Analysts or Specialists or Client Managers, ensuring consistency and quality. - Implement and refine processes for managing customer interactions, technical escalations, and service requests. - Collaborate with internal teams to improve service offerings and optimize customer engagement strategies. - Monitor and report on key performance indicators (KPIs) related to service levels, customer satisfaction, and team performance. - Partner with Sales, Product, and other internal teams to align customer needs with business priorities. - Drive process improvements that enhance the efficiency and scalability of technical account services. - Support product and service development by providing customer insights and feedback. - Contribute to company-wide initiatives focused on improving customer retention and growth. Benefits - Health, dental and vision insurances. - Retirement savings plan. - Paid time off. - Health savings account. - Flexible spending accounts. - Life insurance. - Disability insurance. - Tuition reimbursement. - Commission eligibility for sales positions under applicable plans. - Quarterly or annual bonus eligibility for non-sales roles based on applicable plans. Pay Range $73,600.00 - $85,300.00