• Je benadert potentiële zakelijke klanten telefonisch en per e mail. • Je voert professionele gesprekken waarin je interesse creëert en behoeften signaleert. • Je plant kwalitatieve afspraken in voor onze accountmanagers. • Je registreert contactmomenten en afspraken zorgvuldig in onze systemen. • Je bouwt vertrouwen op bij potentiële klanten en vertegenwoordigt onze organisatie op professionele wijze. • Je bespreekt periodiek jouw resultaten en draagt bij aan het verbeteren van de werkwijze. • Je neemt iedere werkdag deel aan twee vaste gezamenlijke teamtrainingen, gericht op gesprekstechniek, commerciële ontwikkeling, praktijkvoorbeelden en het verbeteren van resultaten.

Role Description The Admissions Coordinator (AC) is accountable for providing an excellent customer experience by guiding clients through the pre-admission process post clinical assessment. The AC is a critical team member in the front-end admissions (enrollment) department. The position receives potential client referrals with level of care recommendations from the clinical intake team and works to convert those referrals to higher level of care admissions. - Ensure beds and programming spots are filled to maximum possible occupancy. - Requires a heavy sales orientation and the ability to coordinate critical pre-admission appointments. - Carry out complex administrative processes while providing excellent communication and direction to clients, families, internal staff, and external providers. Schedule: - Remote - Full time, 40 hours per week - M-F 10a-7p CST Compensation Disclosure: - Admissions Coordinator: Starting hourly range between $24.04-30.00 - Final Compensation offered will be within pay range based on qualifications/experience met for the position. You will serve clients daily in a multitude of ways: - Guide clients through the pre-admission process while communicating with internal and external care teams, loved ones, and referring facilities. - Drive step-in (new admission) volume performance, while also supporting internal client transitions (step-ups and step-downs). - Overcome client objections and barriers to help clients admit into the services they need as quickly as possible. - Collaborate with clients and their support systems to build motivation and insight to increase the likelihood of conversion to treatment. - Manage multiple demands and prioritize pre-admission needs for an active caseload of potential clients, including: - Contacting new referrals within 1 business day. - Frequently following-up with clients on the interest list. - Managing the receipt and requesting of medical records necessary for pre-admit medical clearance. - Administrative tasks within the EHR for opening and closing episodes of care, verifying/compiling census, etc. - Interpret insurance benefits to provide a comprehensive financial quote to the client. - Partner with insurance teams for seamless application of client benefits. - Schedule pre-admission appointments, including medical intake, nursing assessment, program orientation, clinical reassessments, and intake evaluations. - Document all required activities in various systems (EHR, Census App) in a timely manner. - Effectively communicate details regarding the admission process, program specifics, and answer any admission related questions. - Communicate admit confirmation details to all necessary internal teams. - Always maintain the confidentiality of former and current clients’ protected health information, as directed by state and federal law, and Accanto Health’s policies. - Performs other duties as assigned. Qualifications - Bachelor’s degree in psychology, social work or related mental health field or equivalent experience required. - 2+ years of experience in a healthcare setting required. - 2+ years of experience in a behavioral healthcare call center and/or enrollment center desired. - Basic knowledge of MS Office Suite with ability to learn new applications. Benefits - HSA and PPO insurance with HSA or FSA options (Blue Cross Blue Shield). - Dental insurance (Delta Dental). - Vision insurance (EyeMed). - Short-term and long-term disability insurance. - Company-paid life insurance. - 401(k) plan available two months after start date. - Company 401(k) matching for up to 50% of your contribution, up to 6% of your compensation. - Paid time off is a crucial part of maintaining work and life balance. Our generous PTO plan accrues annually and begins with your first whole pay period. Eligible employees enjoy seven paid holidays and one floating holiday in addition to their regular PTO.

Role Description Remote World is hiring an Appointment Setter to support a UK-based sales team. Your role is simple but vital: connect with prospects, spark interest, and book qualified meetings for the senior sales team to close. This is a great opportunity if you're confident on the phone, enjoy talking to new people, and want a foot in the door of a fast-moving UK business — all from home. - Reach out to prospects via phone and email to introduce the company's offering - Qualify leads based on set criteria and book meetings for the sales team - Follow up with contacts who haven't yet responded - Keep the CRM updated with all outreach activity and outcomes - Work towards daily and weekly booking targets Qualifications - Experience in telemarketing, sales, or a phone-based customer role - A clear, friendly phone manner with strong spoken English - Resilience — comfortable with rejection and focused on the next call - Basic familiarity with CRM tools or spreadsheets for tracking - Reliable internet and a quiet home workspace Benefits - Salary: R15,000 per month - Full-time, permanent remote position - Working hours: 09:00–17:00 UK time (11:00–19:00 SAST) - Equipment provided - 20 days paid annual leave Company Description We welcome applications from all backgrounds. If you're a confident communicator ready for a stable remote career, apply today.

• Respond promptly to inbound patient enquiries via phone, SMS, and email. • Build trust and rapport with prospective patients. • Provide high-level information regarding medical procedures and consultation processes. • Follow up consistently with prospective patients throughout their decision-making journey. • Schedule consultations directly into provider calendars. • Maintain accurate records within company systems and CRM platforms. • Deliver an exceptional patient experience throughout every interaction. • Meet appointment booking and follow-up objectives. • Work independently within a fully remote environment. • Collaborate with the operations team to ensure seamless patient communication.