• Lead the evolution of our unified design system • Ensure design decisions are scalable and aligned with business goals • Conduct regular design reviews to enforce standards • Translate business goals into user-centered design solutions • Partner with Product and Engineering to align on priorities • Advocate for accessibility, performance, and usability best practices

Role Description As a designer at Thoughtworks, you will play an active role in the delivery and design of technology projects that transform how our clients work while developing new digital products and services. - Collaborate with small, cross-functional teams to create a wide range of experience design deliverables including journey maps, service blueprints, roadmaps, prototypes, and design systems. - Facilitate workshops, develop unique design strategies for products, and make strategic decisions at the portfolio level. - Apply various research methods such as context analysis, moderated interviews, experiments, and user tests to present your methods clearly to clients and teammates. - Set up inspiring design hypotheses for delivery teams that consist of both Thoughtworkers and customers. - Regularly assess and communicate project scope, risks, and updates. - Balance client and Thoughtworker expectations by clearly communicating experience design deliverables. - Provide on-the-job training and support on all aspects of experience design methods and tools to teammates. - Advocate experience design expertise to the broader community outside of Thoughtworks, speaking at conferences, webinars, meetups, and more. Qualifications - You're well versed in all things experience design with specialties in at least three additional areas such as user research, service design, digital product design, interface design, visual design, or other design-related disciplines. - You're comfortable leading and advising research activities on experience design projects, employing different methods such as contextual inquiry, moderated interviews, experiments, user testing, etc. - You bring an inspiring, unique approach to product design and love facilitating client brainstorms and internal sessions with your team. - You're happy to design solo or collaborate with designers/developers to create a wide range of experience design deliverables. - A keen interest in helping others grow in their design skills and capabilities. - You can easily liaise between clients and other key stakeholders throughout projects, ensuring buy-in and gaining trust along the way. - A knack for communicating and defining project roles to your design teammates with the ability to build confidence in others. - A passion for contributing to the growing experience design community at Thoughtworks through peer reviews, expanding design teams' understanding of group dynamics, and ensuring consistency in the quality of design. - Please share a portfolio link that showcases your expertise in digital products – web and mobile. Enterprise / SaaS experience in your field is preferred. Benefits - There is no one-size-fits-all career path at Thoughtworks; however you want to develop your career is entirely up to you. - Your career is supported by interactive tools, numerous development programs, and teammates who want to help you grow. - We see value in helping each other be our best and that extends to empowering our employees in their career journeys. Company Description Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work. For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let’s be extraordinary.

• Conduct stakeholder interviews, user/task analysis, personas, storyboards, scenarios, and experience goal setting. • Lead UI/UX design activities including conceptual modeling, information architecture, wireframes, flowcharts, and high‑fidelity prototypes. • Facilitate observational studies, customer interviews, usability testing, and iterative design sessions. • Develop UI mockups, clickable prototypes, and proof‑of‑concept interfaces using Figma and prototyping tools. • Create original graphic assets such as icons, images, sketches, tables, and visual components. • Design and code user interfaces using HTML5, CSS/Sass, JavaScript, and frameworks such as Angular. • Implement layout adjustments and design refinements based on user research and testing results. • Identify and troubleshoot UX/UI issues, usability gaps, and design inconsistencies. • Ensure compliance with Section 508 accessibility standards and federal UX policies. • Communicate research insights, design rationale, prototypes, and specifications visually and verbally to stakeholders. • Collaborate with visual designers, developers, and product teams to ensure technical feasibility and alignment. • Use GitLab and the command line for version control, workflows, and development tasks. • Prepare and present design drafts, prototypes, and recommendations to internal teams and key stakeholders. • Support iterative improvement through ongoing analysis, user feedback, and design reviews.

Senior UX Designer, Design System CarGurus Category:Product Location:Boston, Massachusetts, United States Hybrid Full-time Who we are At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we’re the largest and fastest-growing automotive marketplace, and we’ve been profitable for over 15 years. What we do The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and ~30,000 dealerships use our products. But they're not the only ones who love CarGurus—our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride! Role overview CarGurus is looking for a Senior User Experience Designer to lead the evolution of our design system to enable faster, more consistent product development across all products and platforms. Ultimately, you will empower our designers and engineers with a high-leverage single source of truth that multiplies output and streamlines the entire development lifecycle. You are the keeper of shared standards — the person who makes it easier for every designer and engineer to ship better work. What you'll do - Define, maintain, and evolve components, patterns, and interaction standards that serve the full product surface. - Partner closely with Engineering on system implementation, architecture decisions, and handoff processes. - Proactively identify gaps by monitoring how the system is used across products, and close those gaps before they become workarounds. - Reduce redundant design and development work by standardizing the most common solutions. - Support design and engineering teams in adopting the system effectively, through documentation, reviews, and direct collaboration. - Govern the contribution process: how changes get proposed, reviewed, and approved. - Maintain a healthy system backlog and triage incoming requests with clear prioritization. What you'll bring - 7+ years of experience in UX/product design, with at least 4 years focused on design systems - Proven expertise working with Figma variables and component architecture, including how they map to coded token structures. - Working knowledge of front-end fundamentals (HTML, CSS) - Experience dealing with accessibility standards (WCAG 2.1 AA) and how they inform component design and documentation. - Strong systems thinking; you naturally see patterns, spot inconsistencies, and design for reuse. - Demonstrated experience building and scaling a design system, ideally at a product company with multiple teams. - Ability to balance consistency with flexibility; you know when to standardize and when to leave room for product judgment. - Comfort working closely with Engineering, including familiarity with how design tokens, component libraries, and handoff tooling work in practice. - AI-first mindset by proactively integrating LLMs and automation into the design system workflow to reduce manual friction, while maintaining a critical eye for quality and system integrity - Clear communicator and cross-team influencer — you can get alignment from designers, engineers, and PMs without authority. - Detail-oriented and reliable; teams depend on the system being accurate and well-documented. - Comfortable in a governance role: setting standards, running reviews, and saying no when the system integrity is at stake. Nice to haves - Hands-on experience with design token pipelines and tooling (e.g., Style Dictionary, Theo, or equivalent). - Certification in IAAP/WAAS is a distinct advantage. - Experience with component library tooling, including writing or reviewing component documentation at the code layer. - Familiarity with version control (Git) and how design system changes move through a development workflow. The displayed range represents the expected annual base salary / On-Target Earnings (OTE) for this position. On-Target Earnings (OTE) is inclusive of base salary and on-target commission earnings, which applies exclusively to sales roles. Individual pay within this range is determined by work location and other factors such as job-related skills, experience, and relevant education or training. This annual base salary forms part of a comprehensive Total Rewards Package. In addition to benefits, this role may qualify for discretionary bonuses/incentives and Restricted Stock Units (RSUs). Position Pay Range $135,000—$169,000 USD Working at CarGurus We reward our Gurus’ curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives. We welcome all CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential—starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That’s why we hope you’ll apply even if you don’t check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid