Role Description The Coaching & Performance Enablement Senior Associate role supports the execution of performance management and people development programs, with a primary focus on building a culture of coaching and continuous feedback across the firm. This individual helps bring strategy to life through strong change management, content development, and program coordination. The role plays a key part in enabling managers and above to effectively coach, develop, and engage their teams. This is a highly execution-focused role responsible for creating clear, practical, and engaging materials, while helping drive adoption of key programs and behaviors across the organization. Key Responsibilities - Support the execution of performance management and people development initiatives, with a focus on coaching and continuous feedback. - Help operationalize and evolve the firm’s internal coaching (career coach) program, including tools, resources, and enablement materials. - Design and deliver change management strategies to support adoption and drive behavior change across managers and employees. - Create and develop high-quality content, including toolkits, presentations, communications, training resources, and videos. - Translate program strategy into clear, actionable materials that are easy for employees and managers to use in practice. - Develop and manage communication plans, including messaging, sequencing, and rollout strategy. - Build reinforcement materials (e.g., FAQs, reminders, manager guides) to sustain behavior change and program adoption. - Manage and maintain SharePoint and internal platforms to ensure content is current, accessible, and user-friendly. - Leverage AI tools and emerging technologies to enhance content development and support scalable delivery of programs. - Support the advancement of AI-enabled approaches to people development and performance management. - Coordinate across stakeholders to gather input, incorporate feedback, and ensure alignment to business needs. What Success Looks Like - Increased adoption of coaching and continuous feedback practices across the firm. - Managers equipped with practical, easy-to-use tools to support employee development. - Clear, consistent communication and materials that drive understanding and action. - Strong execution of programs with high attention to detail and quality. - Progress toward more scalable, AI-enabled approaches to development and performance. Qualifications - Bachelor’s degree in Communications, Human Resources, Organizational Development, or related field required. - 3+ years of experience in learning and development, internal communications, HR programs, or related area. - Experience supporting performance management, coaching, or people development initiatives preferred. - Experience in a professional services or startup environment is a plus. - Will need to travel up to twice a year. Requirements - Strong written and visual communication skills. - Ability to translate complex concepts into clear, practical, and engaging content. - Experience with change management and driving behavior adoption. - Strong attention to detail and eye for design and user experience. - Solid project management and organizational skills. - Ability to manage multiple priorities and meet deadlines. - Proficiency in Microsoft PowerPoint, Word, and Excel. - Experience managing content in SharePoint or similar platforms. - Comfort leveraging AI tools to improve efficiency and output. - Strong collaboration and stakeholder management skills. - Self-motivated with the ability to work independently and as part of a team. - Proficiency in tools like Canva and Clipchamp is a plus. Benefits - Your exceptional people experience starts here. At Crowe, we know that great people are what makes a great firm. - We care about our people and offer employees a comprehensive total rewards package. - We will nurture your talent in an inclusive culture that values diversity. - You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations.

Role Description Johnson & Johnson is recruiting for a Global BPO Performance Excellence Leader. This role can be located at a Johnson & Johnson site within the United States (NJ, PA, CA, FL, TX, or Guaynabo, Puerto Rico), or internationally in Zug, Switzerland, or São Paulo, Brazil. The Global BPO Deliver Performance Excellence Leader serves as the business authority for operational excellence across the J&J MedTech Deliver network. This role is responsible for defining and governing global operational standards, ensuring consistent execution across all distribution centers (both J&J-owned and 3PL-operated). Acting as the Global Business Process Owner (BPO), the leader drives continuous improvement, benchmarking, and cost-to-deliver intelligence to enhance service performance, cost efficiency, and overall network excellence. Key Responsibilities - Operational Standards & Network Consistency - Define and deploy global operational standards across all distribution center sites - Ensure consistency across J&J-owned and 3PL-operated facilities - Establish and govern DC archetypes, including performance expectations and operating models - Monitor adherence and drive standardization across regions - Operational Excellence Focus Areas - Own global standards and governance across key areas, including: - Site master planning - Continuous improvement (Lean, JJOS, Visual Management) - Health, Safety, Quality, and EHS - Performance management, SLAs, and site scorecards - Packaging optimization, waste reduction, and operational efficiency - Benchmarking & Intelligence - Lead internal and external benchmarking to generate industry and competitive insights - Develop and deploy Cost-to-Deliver/Serve models and strategies - Provide data-driven insights to optimize performance and inform strategic decisions - Continuous Improvement & Capability Building - Define and deploy methodologies for continuous improvement across the network - Establish and lead global communities of practice - Promote a culture of innovation, operational excellence, and best-practice sharing - Global BPO Leadership - Act as Global Business Process Owner for Deliver Performance Excellence - Own process governance, standardization, and harmonization globally - Approve global standards and manage deviations or localizations - Ensure alignment to customer-centric outcomes and measurable business value - Leadership & Talent Development - Build and lead a high-performing global team - Drive leadership capability, succession planning, and talent development - Champion diversity, inclusion, and employee wellbeing - Foster a high-performance culture aligned to J&J Credo values - Compliance & Governance - Ensure compliance with company policies, regulatory standards, and HSE requirements - Elevate risks, issues, and improvement opportunities to senior leadership - Support ongoing operational excellence and transformation initiatives Qualifications - 12–15+ years of progressive experience in Supply Chain Operations, Operational Excellence, or Distribution/Warehouse Management - Proven track record deploying operational standards across global logistics networks - Strong experience in: - Benchmarking and performance analytics - Cost-to-Serve/Deliver modeling - Continuous improvement methodologies (Lean, Six Sigma) - Experience in Medical Device, Pharmaceutical, or regulated industries preferred - Bachelor’s degree required - Master’s degree (Supply Chain, Engineering, Business, or related field) preferred Requirements - Deep expertise in distribution center operations and operational excellence frameworks - Strong analytical capabilities (benchmarking, process mapping, data mining) - Experience developing and enforcing global operational standards - Knowledge of EHS, quality, and regulatory requirements in logistics environments - Strong stakeholder management and influencing skills in a global matrix - Change leadership mindset with ability to drive continuous improvement culture - Excellent communication and executive presentation skills Benefits - Flexible / Global location - Travel: ~25% (domestic and international)

• own Pettable's paid acquisition engine end-to-end • manage a monthly ad budget • hands-on in spend platforms • own top-of-funnel through checkout • report directly to Pettable’s General Manager

Paid Search Associate Director Location: New York, New York, United StatesRemote Agency Full time Description 100% Remote Position Base Salary: $70k-$100k Jump 450 is widely recognized as one of the most elite agencies in customer acquisition and performance media buying. We partner with high-growth brands and operate with a performance-first mindset, holding a high bar for both results and talent. We are seeking experienced Paid Search operators who can step into accounts immediately and drive measurable business impact. As a Paid Search Associate, you bring strong hands-on experience managing paid search campaigns focused on ecommerce and direct response performance. You are comfortable operating directly in platform, analyzing data, and implementing optimizations that improve revenue, efficiency, and scale. You take ownership of campaign performance and thrive in fast-paced environments where speed, accuracy, and analytical thinking are critical. In this role, you will work directly with Jump clients and Acquisition Directors to develop and execute testing roadmaps that support aggressive growth targets. You will analyze performance data, identify opportunities for optimization and expansion, and proactively implement changes to ensure campaigns consistently meet or exceed client KPIs. This role requires someone who is comfortable operating independently in platforms such as Google Ads and Microsoft Ads and has direct experience managing ecommerce campaigns with measurable revenue impact. Core Responsibilities - Own day-to-day management and optimization of paid search campaigns across Google Ads and Microsoft Ads - Build and manage scalable ecommerce account structures including Shopping, Performance Max, brand, and non-brand search campaigns - Conduct search term analysis and implement negative keyword strategies to reduce wasted spend and improve intent targeting - Manage and optimize bidding strategies including tROAS, tCPA, Max Conversions, and Max Conversion Value - Identify opportunities for keyword expansion, match type testing, and campaign scaling while maintaining efficiency targets - Analyze campaign performance and provide actionable recommendations to improve ROAS, CPA, CVR, and revenue - Monitor pacing, budgets, and spend allocation across campaigns to ensure efficient growth - Create clear performance reports and present insights and optimization plans to internal teams and clients Requirements - 2–4+ years of hands-on paid search management experience - Experience managing ecommerce or DTC paid search campaigns with revenue and ROAS goals - Strong familiarity with Google Ads, Microsoft Ads, and Google Merchant Center - Experience optimizing Shopping and Performance Max campaigns - Strong analytical skills and comfort working with large datasets and performance metrics Benefits What We Offer: - Competitive salary with performance-based bonuses. - Health, dental, and vision insurance. - Paid time off and holidays. - Opportunities for professional development and career growth. - A creative and collaborative work environment where your ideas and contributions are valued. - Additional benefits include - Life and Accident Insurance Plans - Short and Long Term Disability Plans - Employee Assistance Programs - Paid Parental Leave - Family Forming Plans - Cigna Secure Travel - Health Savings Account (HDS) - Health Care Flexible Spending Account (FSA) - Limited Purpose FSA - Dependent Care FSA - Access to MetLife Legal Plan Services - 401k Match Plans - Access to Virtual Health Services - Remote Working Flexibility - Half-Day Fridays - New MacBook Pros