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Genesys

Orchestrating billions of remarkable experiences in more than 100 countries – through cloud, digital and AI technology.

Business Development Representative – Enterprise West

Business Development RepBusiness Development RepFull TimeRemoteJuniorTeam 5,001-10,000Since 1990H1B SponsorCompany SiteLinkedIn

Location

Arizona + 1 moreAll locations: Arizona | Colorado

Posted

14 days ago

Salary

$48.6K - $85.4K / year

Seniority

Junior

Bachelor Degree1 yr expEnglishCloud

Job Description

Business Development Representative – Enterprise West

Genesys

• Drive strategic outbound prospecting across Enterprise West accounts — including new logo prospecting and customer expansion through cross-sell and upsell — using multi-channel approaches (calls, email, LinkedIn, events, and campaigns) • Conduct in-depth account and market research to identify high-value opportunities within both prospect and existing customer accounts • Identify, engage, and build relationships with senior decision-makers and influencers • Partner closely with Account Executives to develop and execute account-based strategies and territory plans for both new logo and customer expansion plays • Leverage existing customer intelligence to uncover expansion opportunities and support account growth strategies • Qualify inbound and marketing-generated leads, converting them into high-quality sales opportunities • Clearly articulate the value of Genesys Cloud and CX solutions, aligned to customer challenges and business outcomes • Leverage data, insights, and modern tools (e.g., AI, Sales Navigator) to optimize outreach and engagement strategies • Consistently generate qualified pipeline aligned with territory revenue targets • Maintain accurate pipeline management, activity tracking, and reporting in Salesforce • Meet and exceed KPIs related to pipeline creation, meetings, and conversion rates

Job Requirements

  • 1–3+ years of experience in a BDR, SDR, or Inside Sales role within SaaS, CX, cloud, or technology environments
  • Proven experience as an experienced BDR, with strong outbound prospecting and pipeline generation results
  • Strong understanding of the Enterprise West territory
  • Demonstrated ability to engage mid- to senior-level stakeholders in complex organizations
  • Strong business acumen, curiosity, and strategic thinking
  • Excellent communication, organization, and time-management skills
  • Experience with Salesforce, LinkedIn Sales Navigator, and modern sales engagement tools

Benefits

  • Medical, Dental, and Vision Insurance.
  • Telehealth coverage
  • Flexible work schedules and work from home opportunities
  • Development and career growth opportunities
  • Open Time Off in addition to 10 paid holidays
  • 401(k) matching program
  • Adoption Assistance
  • Fertility treatments

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