Role Description The Referral Support Specialist (IRC PASR) is responsible for performing pre-processing and intake support functions for referred patient care requests received through the Incoming Referral Center (IRC). This role supports the referral lifecycle prior to Referral Coordinator (RC) review by ensuring referral documentation is accurately received, indexed, validated for completeness, and prepared for downstream processing. This position serves as a foundational support role within centralized access operations, with a strong emphasis on high-volume fax intake, document indexing, and non-referral routing. The role includes: - Reviewing high-volume incoming faxes from various sources, including RightFax, electronic submission, and email. - Performing structured validation of required elements such as patient identifiers, reason for referral, and referring provider information. - Organizing and indexing documentation. - Identifying incomplete or misrouted items. - Communicating with referring offices or patients to resolve issues using standardized workflows. Work performed directly supports referral quality, intake efficiency, and timely access to care. Qualifications - One year of experience in a medical office setting, including high-volume direct patient contact, scheduling of appointments, and may require experience obtaining managed care authorizations. - OR one and a half years of work experience in a high volume direct public contact position and 6 months experience in a medical office setting. - Thorough knowledge of PAS policies and procedures. - Demonstrated advanced PAS user skills and extensive knowledge of integrated care at OHSU. Requirements - Basic computer skills including word processing, Windows applications, online scheduling, and a preference for database skills. - Excellent verbal and written communications skills. - Strong customer service orientation. - Demonstrated effectiveness in confrontational customer interactions. Benefits - Monday–Friday business hours. - This is a remote work-from-home position. - High-volume work environment involving continuous computer use, document review, and electronic data entry. - Minimal exposure to hazardous materials. - Prolonged sitting and sustained computer use. - Frequent keyboard and mouse use requiring fine motor skills. - Sustained visual focus on screens and detailed documents. - Ability to maintain attention and concentration in a high work volume environment. Company Description OHSU is Oregon's only public academic health center. In addition to caring for patients, we lead groundbreaking research and train the next generation of health care professionals. As Portland's largest employer, we provide opportunities to learn and advance in a system of hospitals and clinics across Oregon and Southwest Washington. OHSU welcomes people of all ages, ethnicities, genders, national origins, religions, and sexual orientations. We are striving to build an anti-racist, multicultural institution and encourage people with diverse backgrounds to apply. To request reasonable accommodation, contact askhr@ohsu.edu .

Role Description We are looking for a Success Specialist to support provider onboarding, customer success, and operational activities. This hybrid role combines customer support, provider relations, light sales outreach, and administrative coordination to ensure providers have a smooth experience from registration through activation and ongoing engagement on the platform. - Contact new provider signups via phone, text, and email. - Guide providers through onboarding, activation, and account setup. - Follow up on incomplete registrations, missing documents, and pending requirements. - Schedule onboarding calls and assist providers throughout the activation process. - Handle inbound customer support inquiries via phone, email, and text. - Coordinate communication between providers and homeowners and assist with issue resolution. - Maintain accurate CRM records, activity notes, and pipeline updates. - Conduct customer satisfaction and quality follow-ups after services are completed. - Support review generation and reputation management efforts. - Assist with lead follow-up, appointment scheduling, and provider re-engagement initiatives. - Help increase provider activation, retention, and overall platform engagement. Qualifications - Advanced English (C1) – Required. - Strong verbal and written communication skills. - Customer service, customer success, sales, or administrative experience preferred. - Comfortable making outbound calls and conducting follow-up communications. - Basic computer proficiency and familiarity with CRM systems. Requirements - Schedule: Monday to Friday, 8:00 AM – 3:00 PM, and Saturday, 8:00 AM – 12:00 PM (EST / MT / CT). - Compensation: $500 USD per month. - Location: Remote. Benefits - This role is ideal for someone who enjoys building relationships, solving problems, and helping customers succeed while supporting day-to-day operations.

Role Description American Endovascular is an Interventional Radiology out-patient company. We’re looking for an EXPERIENCED Interventional Radiology Coder to join our growing team. This person will assign ICD-10 and CPT codes as appropriate for office-based IR services. The ideal candidate should reside on the East Coast (EST) preferably in Pennsylvania. - Participate in the day–to-day tasks necessary to appropriately code and enter all charges related to patient services including gathering of all charges via automated and manual methods from the physicians and our EMR. Qualifications - Current, valid AAPC Certification as a Certified Professional Coder. - Minimum 5 years’ experience in medical coding. - Coding knowledge/experience specific to Interventional Radiology preferred but E&M coding experience required. - Ability to prioritize tasks. - Ability to handle a high volume of charges while maintaining high level of accuracy. - Preferred Interventional Coding experience. Requirements - Familiarity with CMS guidelines as well as available coding resources: i.e. AAPC. - Familiarity with revenue cycle and understanding of clinical and billing systems. - Positive attitude and outlook with the ability to be a true team player. Benefits - 401(k) - Dental insurance - Disability insurance - Employee assistance program - Health insurance - Life insurance - Paid time off - Vision insurance

Role Description - Verifies patient insurance coverage timely utilizing phone or online resources. - Submits prior authorizations to insurances in a timely manner via payer specific portals and vendors. - Ensures all pertinent medical documentation is accurate and present prior to authorization submission. - Follows up with pending authorizations on a regular basis to obtain the current status or to be informed of any action needed in order to obtain the authorization approval. - Communicates any authorization denials to the appropriate staff. - Handles any discrepancies, errors, or omissions of authorization denials and files appeals when necessary for overturn of adverse decision. - Participates in educational activities and attends regular staff and department meetings. - Exhibits and manages excellent turn-around time in order to ensure timely authorizations. - Consistently works in a positive and cooperative manner with fellow team members and management. - Demonstrates flexibility to perform duties wherever volume deems it necessary. - Collaborates with other departments to assist in obtaining pre-authorizations in a cross-functional manner. - Documents activities appropriately in process notes. - Participates in the Quality Assurance plan. - Complies with applicable CLIA and HIPAA regulations. - Stays up to date with SOPS. - Complies with all company and department policies and procedures. - Contributes to a positive work and team culture. Qualifications - High school diploma or GED equivalent required. - 3-5 years of experience working in medical billing, health insurance, or collections with demonstrated results. - Insurance billing experience is preferred. - Good problem solving and decision-making skills. - Excellent customer service and phone skills. - Excellent time management, organizational, communication, multitasking, and teamwork skills. - Working knowledge of ICD-10, CPT, and HCPCS coding (preferred but not required). - Ability to successfully navigate between multiple systems throughout the course of the workday, including billing software, written Standard Operating Procedures, and payer portals. - Preferred authorization experience. Requirements - Lifting Requirements – light work or exerting up to 20 pounds of force frequently. - Physical Requirements – stationary positioning, moving, operating, ascending/descending, communicating, and observing. - Use of equipment and tools necessary to perform essential job functions. Company Description Ready to transform the future of patient care through the power of genetics? For more than 30 years, Myriad Genetics has led the way in precision medicine by delivering important insights to help people make informed health decisions. As a leading molecular diagnostic testing and precision medicine company, we are dedicated to advancing health and well-being for all. Our innovative genetic tests are used across specialties including oncology, women’s health, and mental health, empowering clinicians to personalize treatment and help their patients take proactive steps toward better outcomes. What inspires us – and you – is simple: Every test, every insight, and every patient story emphasizes our commitment to improving lives through science, innovation, and care. If you’re ready to help shape the future of medicine, your work will have a meaningful impact, and your dedication can change lives. We are an equal opportunity employer and place high value on inclusion and belonging. We prohibit discrimination and harassment on the basis of any protected characteristic, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. Since 1991, millions of patients have benefited from our tests. If you’re inspired by science, motivated by purpose, and ready to make a difference, you belong at Myriad Genetics.